Sarah Barnard Email & Phone Number

Phoenix, Arizona Area

http://www.voicemediagroup.com/Voice Media Group® publishes metropolitan newsweeklies and websites in major markets across the United States. VMG was created in 2012 when a group of company executives purchased the publications from the previous owners, Village Voice Media Holdings. VMG's digital and print publications embrace long-form investigative reporting, magazine-style feature writing and sophisticated coverage of music, food, film, arts and local events, helping readers understand and appreciate the vibrant cities in which they live.

Scottsdale, Arizona

As a consultant, my role was multi-functional. I assisted our clients in resolving any and all issues they may have encountered while utilizing our product. Offering guidance and education also played a large role in my daily activity, teaching new clients how to use our assessments and showing them how it could grow their company. I also assisted in the development of new products, brainstorming new ways we could better our assessments to help both established companies and startups find the absolute most productive use for our product. I also played a large role in the development of a new Applicant Tracking System that allowed our clients to organize and assess a large database of potential candidates. • Provided exceptional and comprehensive customer service to client base of over 5000 nationwide distributors.• Placed orders, monitored online orders, and maintained financial system for all clients.• Provided support for four online systems, helping clients build new accounts and maintain current accounts.• Created marketing and educational material for new online applicant system.• Implemented client training's for new software, provided marketing demos and tutorials on request.• Personally oversaw 50+ specialty client accounts for marketing use.• Worked closely with a team of consultants to ensure the success of national client base.

Scottsdale

Provided a high level of customer service in the Short Term and Long Term Disability Department for Prudential Insurance. • Problem solved client issues pertaining to financial or claim support• Managed financial claim documents for over 200 clients monthly• Managed up to 60 inbound calls per day from clients• Organized department team training• Partnered with team lead to brainstorm new client solutions for division• Completed 140 hours of Professional Development Training

Bachelor Of Applied Science (B.A.Sc.), Clinical Psychology

Bachelor Of Science (B.S.), Psychology

Studied Psychology