Sarah Mcdowell

Sarah Mcdowell Email and Phone Number

Director of Engineering at Etsy @ Datadog
New York City Metropolitan Area
Sarah Mcdowell's Location
New York, New York, United States, United States
Sarah Mcdowell's Contact Details
About Sarah Mcdowell

A seasoned IT leader and avid technologist. Passionate about building happy, successful teams, and solving interesting problems with technology. An enabler, trusted business partner, and someone who can get things done.Skilled in global multi-functional team leadership, IT technical operations, IT infrastructure, IAM and the user lifecycle, project management and execution, process and policy design and implementation.

Sarah Mcdowell's Current Company Details
Datadog

Datadog

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Director of Engineering at Etsy
New York City Metropolitan Area
Website:
datadoghq.com
Employees:
9726
Sarah Mcdowell Work Experience Details
  • Datadog
    Datadog
    New York City Metropolitan Area
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  • Etsy
    Director Of Engineering
    Etsy Nov 2021 - Present
    Brooklyn, Ny, Us
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  • Asapp
    Director Of Information Technology
    Asapp Sep 2020 - Nov 2021
    New York, Ny, Us
    View
  • Asapp
    Senior Enterprise Engineering Manager
    Asapp May 2019 - Sep 2020
    New York, Ny, Us
    View
  • Rutgers Business School
    Advisory Board Member
    Rutgers Business School Nov 2018 - Jun 2020
    Newark, Nj, Us
    The board works collaboratively to provide constructive feedback and strategic direction, guide quality improvement, and assess program efficacy.​As a partner of the board, my role is to support the faculty and program managers in delivering relevant offerings and strengthening the fundamental mission of the Rutgers Certificate Programs.My areas of expertise:Customer Experience Strategy, Customer Journey, Customer-Focused Innovation, Customer Experience and Change Management.
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  • Zocdoc
    Head Of Enterprise It
    Zocdoc May 2018 - May 2019
    New York, Ny, Us
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  • Learnvest
    Senior It Manager
    Learnvest May 2017 - May 2018
    New York, New York, Us
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  • Learnvest
    It And Helpdesk Manager
    Learnvest Mar 2016 - Apr 2017
    New York, New York, Us
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  • Learnvest
    It Lead
    Learnvest May 2014 - Apr 2016
    New York, New York, Us
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  • Learnvest
    It And Helpdesk Administrator
    Learnvest Jun 2013 - May 2014
    New York, New York, Us
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  • The University Of Queensland
    Senior It Officer
    The University Of Queensland Feb 2011 - May 2013
    Brisbane, Queensland, Au
    • Systems administration - Windows, SharePoint, and enterprise software• Principal HR enterprise systems support for 185 users• Principal desktop support for 65 users• Software/hardware procurement and support• Ad-hoc projects and reporting• Process documentation and help guides• Business intelligence/analysis and related reporting• Software development - mainly C#, .NET, MVC framework, Oracle SQL• Manage fortnightly pay run for over 14,000 employees
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  • The University Of Queensland
    Ask I.T. Helpdesk Officer
    The University Of Queensland Feb 2010 - Feb 2011
    Brisbane, Queensland, Au
    • Assisting students with hardware and software issues• Troubleshooting student networking issues for campus networks • Support for Windows, Linux, and Apple operating systems
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  • The University Of Queensland
    Research Assistant
    The University Of Queensland Feb 2009 - Jul 2009
    Brisbane, Queensland, Au
    • Part-time contract while studying• Requirements translation and modeling of complex systems (air traffic control) with Professor Peter Lindsay
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  • Griffith University
    Research Assistant/Developer
    Griffith University Dec 2008 - Feb 2009
    Brisbane, Queensland, Au
    • Summer vacation contract• Research and implementation of ‘Behavior Trees’ Wikipedia page
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  • Century Yuasa Batteries
    Data Quality Assistant
    Century Yuasa Batteries Dec 2007 - Jan 2008
    Brisbane, Qld, Au
    • Summer vacation contract• Data cleanup of PeopleSoft CRM records
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  • Telstra
    Customer Service And Sales Support Officer
    Telstra Oct 2003 - Jul 2006
    Sydney, Nsw, Au
    • Customer service and sales support for VIP customers• Acting customer service manager when required• Created new business process workflows for effective service approaches with VIP customers and provided subsequent staff training. This significantly reduced complaints received from customers due to service delays• Desktop support for 25 users
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Sarah Mcdowell Skills

System Administration Linux Microsoft Office Management Windows Customer Service Troubleshooting Databases Networking Sharepoint Sql Java Data Analysis Business Intelligence Customer Relations Html Research C# Analysis Training Sdlc Database Design Requirements Analysis Css Atlassian Jira Access Visual Basic Oracle Oracle Sql C++ C Visual Studio Confluence Eclipse Python Business Objects Git Writing First Aid Cpr Certified Php

Sarah Mcdowell Education Details

  • The University Of Queensland
    The University Of Queensland
    Computer Science

Frequently Asked Questions about Sarah Mcdowell

What company does Sarah Mcdowell work for?

Sarah Mcdowell works for Datadog

What is Sarah Mcdowell's role at the current company?

Sarah Mcdowell's current role is Director of Engineering at Etsy.

What is Sarah Mcdowell's email address?

Sarah Mcdowell's email address is sa****@****ail.com

What is Sarah Mcdowell's direct phone number?

Sarah Mcdowell's direct phone number is +121267*****

What schools did Sarah Mcdowell attend?

Sarah Mcdowell attended The University Of Queensland.

What skills is Sarah Mcdowell known for?

Sarah Mcdowell has skills like System Administration, Linux, Microsoft Office, Management, Windows, Customer Service, Troubleshooting, Databases, Networking, Sharepoint, Sql, Java.

Who are Sarah Mcdowell's colleagues?

Sarah Mcdowell's colleagues are Lucy L., Jason Manson-Hing, Michael Coyne, Joan Banks, Donghwan (Andrew) Bae, 田中宇宙, Izzy Joyce.

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