➡️Oversee member program management, events, and services as well as database, website and communication platform. ➡️Manage the day to day benefits provided to members and respond to member and consumer inquiries. ➡️Develops education programs and events to advance the professional, technical, and managerial skills of the membership, operating within the budget and program objectives.➡️Manage the association database, website and communications platforms.➡️Manage small office related activities.➡️Work closely with finance and ensures that all managed departments are within the adopted budgets.➡️Executes contracts and commitments within established budgets and/or policies.➡️Oversees the operations of the association, providing administrative support and the coordination of services necessary to comply with bylaws and policies.➡️Develops product marketing, digital marketing and social media marketing plans.➡️Cultivate and manage volunteers to support programming and operational goals.➡️Strategize, implement, and maintain program initiatives that adhere to organizational objectives.➡️Designed a strategy for a leadership development program, developing content to achieve the organization's goals and promote its mission, providing material and activities to enhance leadership qualities, assisting in the program development plan, and overseeing operations during implementation.➡️Oversee sales management of annual sponsorship program, advertising program and meeting, conference and events sponsorships and exhibitors.➡️Utilize teamwork skills to communicate well, actively listen and be responsible and honest.➡️Employ problem solving by identifying the problem, analyzing possible solutions, and deciding on the best course of action.➡️Strategize and develop programs and resources to address members' recruitment, retention and workforce development challenges including workforce summits and workforce newsletters.

Member Recruitment & Retention:➡️Managed member & staff expectations by building and maintaining relationships with staff, state association executives and their staff and with other members. ➡️Communicated membership benefits, programs, and services to members and prospects, resulting in increased recruitment and retention. ➡️Managed monthly new member correspondence/packet process. ➡️Facilitated member recruitment process by researching member prospect information and preparing comprehensive summaries for RVPs.State Relations:➡️Published State Association Update and the DC Update, including solicitation and identifications of relevant information, writing, editing and proofreading copy. ➡️Ensured state associations maintained essential membership information in association management system and utilized state extranet. ➡️Managed new state executive/state staff orientation, including scheduling, logistics, and identification/preparation of materials. ➡️Managed national corporate dues collection and processing. ➡️Managed logistical (registration, communication) aspects of the state exec forum meetings.

➡️Developed products and services that anticipated and responded to member needs and health care issues.➡️Managed membership services and communicated all aspects of Business Group programs. ➡️Maintained complete and accurate database for existing members and prospects. ➡️Invoiced and tracked all member dues payments, provided weekly reports. ➡️Maintained member files, mailing lists and member participation reporting system.➡️General administrative assistance including drafting communications, managing mailings, customer service, preparing reports, and maintaining appropriate filing.