Sarah Meenach Email and Phone Number
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Sarah Meenach personal email
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Sarah Meenach is a Application Consultant at Wilke Global at Wilke Global. She possess expertise in customer satisfaction, customer service, training, social media marketing, social media and 9 more skills.
Wilke Global
View- Website:
- wilkeglobal.com
- Employees:
- 19
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Application ConsultantWilke Global Feb 2010 - Present
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Guest And Consumer Relations ManagerBob Evans May 2009 - Feb 2010*Lead and managed a diverse group of customer service agents. Created reporting for three brands using customer surveys and information collected by agents. Performed project management duties in order to drive improvement in customer experience.*Successfully implemented new guest satisfaction survey across 569 company owned restaurants. Provided necessary training to restaurant operations for the completion of the project.*Created social media strategy for handling customer comments. Regularly communicated with customers via several social media channels (Twitter, Facebook, and blogs).*Streamlined business processes between Bob Evans and Mimi’s Café by consolidating the guest relations function into a single call center so that all concerns would be handled in a central location. -
Consumer Relations SupervisorBob Evans Jan 2008 - Apr 2009*Managed day to day operations of the call center. Handled escalated customer concerns. Worked one-on-one to develop competencies and assure a high level of performance from each agent.*Created a weekly scorecard for agents to track department and individual performance.*Participated on a committee formed to reduce complaints concerning a popular menu item. Provided actionable reporting to assist with creation of new training materials to reduce concerns.*Created a training program for two new agents joining the department. Within one year, one agent was promoted to a position within the marketing department.
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Consumer Relations RepresentativeBob Evans Mar 2006 - Dec 2007*Provided customer service via phone, and email, drafting letters in response to customer inquiries or concerns. Regularly assisted department manager with monthly reporting using customer information.*Promoted to department supervisor in December 2007
Sarah Meenach Skills
Sarah Meenach Education Details
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Sports Administration -
Teays Valley High School
Frequently Asked Questions about Sarah Meenach
What company does Sarah Meenach work for?
Sarah Meenach works for Wilke Global
What is Sarah Meenach's role at the current company?
Sarah Meenach's current role is Application Consultant at Wilke Global.
What is Sarah Meenach's email address?
Sarah Meenach's email address is sa****@****ans.com
What is Sarah Meenach's direct phone number?
Sarah Meenach's direct phone number is +161479*****
What schools did Sarah Meenach attend?
Sarah Meenach attended Miami University, Teays Valley High School.
What skills is Sarah Meenach known for?
Sarah Meenach has skills like Customer Satisfaction, Customer Service, Training, Social Media Marketing, Social Media, Call Center, Customer Experience, Team Building, Project Management, Facebook, Blogging, Team Leadership.
Who are Sarah Meenach's colleagues?
Sarah Meenach's colleagues are Vijay Mehta, Joan Ferris, Jude Haldeman, Clive Metz.
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