Sarah Miley work email
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IT professional working in Agile and Kanban. Recent achievements include deploying 1000+ laptops to remote staff nationwide, creating Sharepoint communications pages, learning modules and other documentation to assist end users, hosting more than 20 live Q and A sessions for new laptop users; automated old asset retrieval communication process, saving team more than 20 hours/week in toil; building PowerApp that enables users to look up asset information; process improvement with handling stolen assets. 5+ years in managing staff and budgets.
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Technical Services AnalystTrustage Nov 2021 - PresentMadison, Wisconsin• IT Asset Management: as a member of the Asset Management team, I am responsible for maintaining thorough and accurate information on the model, status, location, and history of IT assets.• Create reports and analyze data from the Cherwell asset database to solve problems and make business decisions.• Continuous improvement of team processes around asset deployments and returns.• Partner with HR on modernizing onboarding process for a remote workforce.• Created asset look-up tool with Microsoft PowerApps to enable end users and managers to view asset records.• Assist with onboarding using various tools including Microsoft Privileged Identity Management, Active Directory, and PowerShell scripts.• Document business processes for team members and instructions for end users.• Present team results in sprint reviews and monthly stakeholder meetings. -
Technical Services SpecialistTrustage Mar 2019 - Sep 2021• Led multiple mid to large laptop deployments such as the retirement & replacement of Windows 7 machines and replacement of 1,000 end-of-life laptops assigned to remote staff.• Trained staff on the set-up of their new devices in multiple ways: led multiple weekly “Study Halls” for several weeks running; collaborated with internal Learning Consultant to develop a new laptop set-up course; created end-user documentation and SharePoint communication pages.• Demonstrated adaptability & skill at learning new tasks like processing IT service incidents and service requests, managing the Adobe Admin Portal and True-Up process.• Established processes and documentation around asset retrieval: collaborated with IT Service Management team to flag work orders with unreturned assets and create automated email reminder; built process around subsequent reminders using an email automation tool (Email Merge); documented and trained team members on process.• Initiated and drove process change in Madison Technicians’ team to provide return shipping labels upon request, resulting in significant reduction in follow-up reminders to get assets returned.• Assisted with Microsoft True-Up: created purchase orders,
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Information Technology ContractorTrustage Aug 2018 - Mar 2019Madison, WisconsinCreated project plans and client communications for deployment across the organization.Built and documented business processes around the asset retrieval process.
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Production & Content ConsultantFreelance Marketing And Creative Services Mar 2017 - Mar 2019Middleton, Wi• Vantage Deluxe World Travel, Boston, MA: Video production and digital asset management. Documented guidelines for image workflow and created training documents for new hires.• TrakTek Partners, Natick, MA: Assisted with RFP and client presentation for video production, including scripting and editing of sample videos.
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Project Manager/Executive ProducerHumongous Media, Inc. Dec 2015 - 2017Somerville, Ma• Managed production of up to 150 videos or other projects at a time, tracking and reporting on each individual project’s status.• Oversaw client relationships, including those of many Fortune 100 companies.• Sourced on screen talent and other freelance contributors like writers, translators and camera crews.• Managed production schedule with clients, writers, Creative Director, and freelance editors.• Quality-checked work products before sending to clients for review. • Saved company over $30k in production costs in first year by finding a new studio partner for shoots. • Introduced job number system that resulted in improved record keeping for sales, accounting and production.• Responsible for making updates to HMTL code to make content updates for company website. -
Manager Of Visual MediaVantage Deluxe World Travel Dec 2011 - Dec 2015Boston, Ma• Managed photo and video production, sourcing freelance staff including photographers, videographers, writers and stylists.• Grew Vantage’s video library from ten to over 400 videos in three years.• Negotiated contracts, oversaw budgets, and set creative guidelines. • Cut stock photography costs by over 50% in first year.• Partnered with internal stakeholders & clients on photo and video projects.• Responsible for maintaining video and photo assets in Cumulus Digital Asset Management system and Sitecore Web Content Management System.• Oversaw image color-correction for web and print.• Developed permissions and purchase order system for stock video and photography, resulting in improved relationships with vendors and accuracy of internal reporting. • Managed yearly customer photo contest from kick-off through awarding of prizes. -
Marketing Project ManagerGrand Circle Corporation Apr 2011 - Oct 2011Managed creation of online marketing videos, coordinating logistics for international travel, delivering detailed creative direction and driving production schedule.Collaborated with worldwide regional staff, product managers and web content managers to keep existing collection of marketing videos up-to-date and accurate.Drove schedules and content creation for new web landing pages in online customer community. -
Mba Student ConsultantBabson College Aug 2008 - May 2010Team-based consulting projects overseen by graduate school faculty:Consultant for Moving Arts Forward, Spring 2010• Developed pricing and positioning strategies to optimize revenue drivers for small music venues.• Lead the team as project manager, creating a detailed project plan and consistently driving the projectforward while keeping it on schedule.Consulting Project Manager for the Tourism Department of the City of Taxco, Mexico, Fall 2009• Managed and mentored a group of six undergraduate students for a semester-long consulting project to market the city as a tourist destination, resulting in a high-quality, professional oral and written presentation containing both tactical and strategic guidance for the client.Consultant for RSA Security, Inc., 2008-2009• Developed marketing strategy for RSA’s flagship product for a team-based, two semester project. -
Graduate FellowBabson College Aug 2008 - May 2010Two-year Fellowship awarded upon acceptance to Babson which included:• For the Office of International Programs, managed and wrote copy for marketing and communications; lead a student focus group and conducted a survey on preferences in international study.• Worked on a special project for an executive conference on innovations in healthcare, conducting detailed interviews with local physicians and nurses.• Performed research on post-graduate job placement for the Organizational Behavior department.
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Photography ManagerGrand Circle Corporation 2005 - 2008Collaborated with company executives, creative director, product marketers, project managers, designers, andphoto editors on overall creative presentation with staff of six.Saved Grand Circle over $300K a year by renegotiating competitive rates with dozens of vendors worldwide.Produced monthly international photo shoots for Grand Circle's direct mail and online advertising.Directed extensive photography projects in South America and Europe by enlisting cooperation of local staffand Grand Circle clients.Managed annual photography budget of over $3M, meeting and exceeding targets every year.
Sarah Miley Skills
Sarah Miley Education Details
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Spanish, Studio Art
Frequently Asked Questions about Sarah Miley
What company does Sarah Miley work for?
Sarah Miley works for Trustage
What is Sarah Miley's role at the current company?
Sarah Miley's current role is Technical Services Analyst.
What is Sarah Miley's email address?
Sarah Miley's email address is sa****@****mac.com
What is Sarah Miley's direct phone number?
Sarah Miley's direct phone number is (617) 878*****
What schools did Sarah Miley attend?
Sarah Miley attended Babson College - Franklin W. Olin Graduate School Of Business, Smith College.
What are some of Sarah Miley's interests?
Sarah Miley has interest in Gardening, Snowboarding, Reading, Cooking And Baking, Home Decorating, Music, Martial Arts, Travel, Movies.
What skills is Sarah Miley known for?
Sarah Miley has skills like Creative Direction, Photography, Marketing, Photoshop, Project Management, Image Editing, Event Management, Social Media Marketing, Digital Asset Management, Marketing Strategy, Management, Social Media.
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Sarah Miley
Atlanta, Ga2live.com, whiting-turner.com -
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Sarah Miley
Economic Development Specialist With Arvada Economic Development Association (Aeda)Arvada, Co2colostate.edu, csusystem.edu2 +172021XXXXX
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1moseleyarchitects.com
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