• Managed administrative tasks for multiple projects, ensuring adherence to schedules and budgets.• Acted as the point of contact for internal teams, provided progress updates, and removed blockers for Project Managers.• Liaised with municipalities for permit approvals and facilitated project review calls with clients.• Developed Excel trackers for milestone monitoring and status updates.

• Collaborated with executive leadership during the launch of a new division, managing office operations, recruiting, and onboarding• Oversaw procurement and distribution of PPE, IT equipment, and company assets ensuring all staff were equipped for project success.• Developed and executed new hire orientation and online training programs to streamline employee onboarding.• Spearheaded full-cycle recruiting efforts, increasing personnel by 90% in 2022.

• Coordinated meetings, events, and travel arrangements for management and field staff, optimizing logistics to reduce travel costs by $21,580 over two years.• Managed technology and vehicle asset databases, ensuring compliance with company and legal requirements.• Planned and executed company events, contributing to enhanced employee engagement and retention.

• Create and prepare final documentation for client invoice processing• Manage hotel accommodations for field employees• Provide high level updates on open projects as requested• Attended meetings in-person and by phone for dictation purposes• Maintain office supply orders and inventory• Utilize UPS and FedEx account for shipments as needed

• Hire, train and manage a team of Recruiters and Administrative personnel that supervise over 100 on assignment, temporary employees• Conduct weekly meetings to discuss office staff training, goals and deliverables• Accomplished a branch sales revenue increase of 69% within first 2 years• Develop strategies and procedures to meet client expectations• Audit quality of job placement, required orientation paperwork, employee files and government forms• Schedule and attend job fairs or hiring events to increase exposure as well as gain high quality candidates• Oversee proper judgement and/or discretionary decisions regarding employee placements versus clients’ needs

• Administer paper application to prospective employees• Electronically enter applications, background checks, and drug test results into ATS system• Conduct multiple 1:1 in-person interviews each day• Create new hire orientation packet for job specific temporary assignments• Recommend and place employees on assignments with customers based on judgement and skills of employee

• Verified aircraft and passenger compliance with government and company policies, regulations and safety guidance• Resolved passenger conflicts and medical emergencies during flight as needed• Facilitated communication between flight deck and myself prior to and during flights to promote smooth operations• Relayed updates and information to passengers after confirming key details with pilot• Monitored cabin during flights and responded to passenger inquiries in a timely manner• Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff• Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures