This Week Health is your go-to source for insightful conversations and expert perspectives on the intersection of healthcare and technology. We’re dedicated to keeping healthcare professionals informed and empowered with the latest trends, innovations, and strategies shaping the future of healthcare. Through our podcasts, articles, and live events, we connect thought leaders, CXOs, and industry experts to discuss real-world challenges and solutions that drive meaningful change.Why This Week Health and the 229 Project? Our mission is to transform healthcare one connection at a time. At our core, we are a relationship company, not just a media outlet. We utilize media to create deeper relationships between healthcare leaders by inviting them onto our show, giving them a platform to promote their organizations, work, and staff, and producing content that makes them more effective. Our bespoke 229 events bring healthcare executives, IT leaders, and partners together, fostering vibrant discussions and providing avenues for leaders to relax and connect with their peers on a different level.Join us as we explore the critical issues facing healthcare today and inspire action toward a healthier tomorrow.

Our strong base of clients, consultants, and candidates is built on our reputation for integrity, consistency, and quality, not from sales lists and cold calls. We maintain nearly a 100% approval rating from the professionals we place. For our clients, this means we deliver reliable, well-skilled, known talent and executive-level healthcare professionals—both clinical and non-clinical—in roles where healthcare and technology converge.Intellect Resources is your goldilocks vendor: small enough to value and deliver personal service but also large enough to deliver big. Over two decades, Intellect Resources has placed thousands of high-quality, full-time hires, staff augmentation consultants, and strategic advisors into healthcare organizations across the country, including health systems, payers, software vendors, healthcare management entities, international consulting firms, and more.

Our Story:Marc Mar-Yohana is passionate about solutions that save lives and believes having control over our personal health information is the first step.As a father, he experienced the difficulty of collecting and organizing hundreds of pages of medical records and the lack of visibility to medical information that was critical to his daughter’s health. His child, Constance, had chronic medical conditions that required daily monitoring and treatment. After Constance passed away, Marc created OtisHealth as his way to help individuals and families take control of their personal healthcare.

Helping Leaders Maximize Their Success via Collaborative Coaching. Collaboration is the key to success. Executive leaders know this, yet they don’t always know how to create connection and trust with their teams. Powerful change happens in organizations when individuals rise to embrace their potential, stop managing their teams, and instead begin leading their teams with collaborative confidence.If you’re ready to lead with a purpose, then contact Sarah now to ignite your career.

*Bringing Project Synergy to Payers and Providers Nationwide*We have subject matter experts for a large variety of managed care and provider/clinical solutions. We focus solely on health IT and we know the challenges of the industry.Our consultants are knowledgeable in their specific solution and understand how to assist you in reaching the goals of your initiative. We begin each project by learning about your specific needs, then using our four-step quality assurance process we provide you with the most qualified consultants for your particular project. This assures the most efficient placements and use of your resources.We are ready to partner with you to bring synergy to your health IT talent search. Your client representative is always available and is committed to providing exceptional service to you.

At Tivity Health®, we work hand-in-hand with members, clients and healthcare partners to create everyday opportunities for long-lasting health and vitality. Our flagship brand SilverSneakers®, along with Prime® Fitness, and WholeHealth Living®, are sought after by consumers and organizations alike. Tivity Health is focused on becoming the modern destination for healthy living, with solutions that help adults live better and improve health outcomes while reducing healthcare costs.

Responsible for developing, implementing, and sustaining IT Teammate Development, Organizational Change Management, Training, Communications, and Culture to build a high-performing HIT delivery organization. Change Leadership partnered as a peer with the other members of the IT executive team, using industry methodologies to integrate and optimize the way IT delivered world-class service and support.

Devised and implemented competitive advantage technology strategies enabling world class healthcare delivery with a results-focus on quality, growth, physician engagement, patient experience and Enterprise IT/Market Leadership collaboration.Key Results:Shaved seconds off of wait times plus reduced call abandonment rates via a consolidated, scalable, integrated and functionality-rich contact center platform. Average wait time reduced from 34 seconds to 28 seconds. Call abandonment rates reduced from 5.7% to 3.8%.Shortened clinician response times by enabling anywhere/anytime clinician-access to patients' charts, clinician tasks/problem lists and more through a mobile EMR solution.Humanized the customer experience, greeting patients on sight/by name, as a result of incorporating patient photos into the EMR. Protected referral-based market share through the implementation of an automated/electronic referral management system that includes demographics, insurance and referring physician information. Reports to Enterprise Chief Information Officer & Market President. Oversees a 200-person, $52 million annual budget organization through 9 key alignments including Directors of Clinical Systems, Technical Services, Ancillary Services and Information Security.

NCH is a not-for-profit, multi-facility, 715 bed healthcare system in Naples, Florida. With an alliance of 650 physicians and medical facilities throughout Collier County and Southwest Florida, NCH has extensive inpatient and outpatient services. In 2014, the system had 28,938 admissions, 93,673 ED visits, 3,418 births, 453 open heart surgeries, nearly 11,000 surgical procedures and over 3,000 on staff.In August 2012, the NCH Healthcare System became a member of the Mayo Clinic Care Network. NCH is a Cerner ITWorks Client who has earned the designation on Most Wired for three consecutive years and most recently received HIMSS Level 7 recognition.CHIEF INFORMATION OFFICER - NCH - Naples, FL, 2014-2016 Devised and implemented competitive advantage technology strategies, enabling world class healthcare delivery through a close partnership with the NCH Board, the Community, and Cerner Corporation.Key Results:Remediated physician access with identity management to ensure continuity of care for patients.Optimized lab workflow with internal lab functions to enable integration of reference labs while improving interface and reporting capabilities.Automated charge capture and billing interface between Cerner and GE, eliminating several manual workflows. Standardized and documented core Ambulatory workflows including encounter type, health maintenance, and depart process.Designed and implemented enterprise scheduling, consolidating from two platforms to Cerner for improved registration, revenue collection, and reporting capabilities.Reported to Chief Operating Officer. Led a 72-person, $22 million annual budget organization through 4 direct reports including Directors of Security, Communications, and Information Technology.

Devised and implemented competitive advantage technology strategies enabling delivery of world class healthcare.Key Results:Attained technology-enabled Stage 1 Meaningful Use (MU) Attestation in Year 1, including 14 MU criteria-driven objectives and measures. Expanded project delivery capacity by 6% over 14-month period for 90+ project portfolio (7K man-hours per month) through Project Management Office (PMO) implementation.Reduced Client Service Desk Average Speed to Answer from > 2 minutes to 55 seconds and attained 67% First-Hour and 80% First 24-hours resolution rates.Realized productivity gains and closed potential security gaps through Single Sign On and Password Reset technologies deployment (reduced login count by 7K+ in first 3 months).Mitigated aged device risks (maintenance costs, security gaps, productivity slowdowns, feature/functionality shortfalls) through 1,500 devices-per-year Technology Refresh (desktops, laptops, printers).Reported to VP Field Operations. Led 200-person, $41 million annual budget organization through 7 direct reports including Directors of Operations, Technical Services and Application Services.

Devised and implemented key corporate, division, market and facility-level operating initiatives to achieve key performance metrics. Key Results: Strengthened customer service experience and demographic-driven business needs fulfillment by implementing a Corporate and 14-division Distributed Support Model.Eliminated cost, complexities and confusion and increased performance by transitioning 14-division disparate staffing, payroll, training and education, financial and project management practices and systems into common approaches and platforms and introducing best practices (Maturity Index, Capability Assessment, Cost Avoidance, Project Execution).Ensured business and technology strategy integration through Monthly Operating Report key performance indicator in-depth analysis and course corrections (alignment, efficiency, effectiveness measures). Increased CIO and Division Director effectiveness (~ 100 Information Technology &Services Field Operations leaders) by devising workshop curriculum and deployment plan to support 6-month, action-oriented Professional Development Program. Reported to VP of Field Operations. Indirectly managed 1,300-person, $250 million annual budget organization.

Devised and implemented key corporate, division, market and facility-level information security initiatives to mitigate security risks. Key Results:Heightened enterprise-wide, hospital-level HIPAA compliance effectiveness by leading colleagues (Division Information Security Officials - DISOs) in the development, documentation and deployment of required hospital operational procedures. Spearheaded and executed 3-year, division-wide, 9-facility strategic Security Integration and Support Plan. Promoted and reinforced security adherence (HIPAA, Internal Audit, Policies & Standards) by organizing and leading a series of division-wide communication, awareness training and compliance verification programs.Achieved 20% reduction in division-level (~ 6+K host) system vulnerabilities via scanning and patching remediation activities using Microsoft SMS, WSUS and Symantec Anti-Virus.Reported to Chief Information Security Officer. Indirectly managed 100-person, $15 million annual budget organization.

In the role of Facility Information Security Official, led the execution of the Information Security Plan, SOX Audits, Information Security Assessments (ISAM-based), HIPAA Security Risk Assessments, Disaster Recovery Plan and ongoing Security Application web portal monitoring (SA Portal 2.0).In the role of Program Manager, delivered multiple strategic, quality and standardization-driven initiatives.Key Results:Established initial 2005 HIPAA compliance requirements.Gained nursing efficiencies and advanced patient safety by championing and chairing key critical committees focused on clinical care quality and standardization. Generated printer consolidation/paper reduction cost savings and enabled market based support by authoring Request for Proposal (RFP) then program managing Sunrise Health solution printer maintenance and placement program (1K devices). Reported to the Chief Financial Officer. Managed 6-person, $.5 million annual budget organization.

Led solution delivery and operational efforts of 41-person technology team including Network Specialists, Computer Technicians, Help Desk Representatives & Analysts, Data Center Computer Operators, Communication Technicians and PBX Operators. Key Results:Positioned UMC for exponential growth in patient services, centers of excellence, revenue generation and technology adoption by constructing a 5-year strategic plan that included building out a technology operations staff with an anticipated 100% growth rate over a 50-month period. Reduced annual operating budget of $1.2 million by $1+ million (20.8%) over 4-year period.Mitigated aged infrastructure, application and operating system risks by installing wireless connectivity-enabled gigabit backbone, upgrading Cabletron equipment and migrating 2.5K Novell 4.11 and Group Wise 5.5 users to Exchange and Windows 2000. Realized advertised business goals by implementing several mega-million, strategic software solutions including Cerner Millennium Pathology, Blood Bank and Microbiology systems and Philips Picture Archiving and Communication Systems (PACS). Reported to Director, Information Technology & Services. Managed 41-person, $4 million annual budget organization.