Sarah M. Email & Phone Number

Springfield, Oregon

Springfield, Oregon

Support G/L,AP, AR, and Purchasing groups in JD Edwards EnterpriseOne 9.2, Ariba, Concur, and other integrations.Implementing TBM product in the organization.

Oklahoma City, Oklahoma Area

Process Improvement and System Optimization:• Conducted research and developed more effective business processes within financial departments and the JD Edwards World platform.• Created and modified WorldWriter reports, manipulated DreamWriters, and processing options to enhance reporting capabilities.Tax Software and Financial Processes:• Utilized and supported Vertex L Series Tax Software to ensure accurate tax calculations and compliance.• Managed the Accounts Payable Annual Close and 1099 process, ensuring timely and accurate financial reporting.Financial Focus Areas:• Specialized in General Accounting, Accounts Payable, Accounts Receivable, ACH payments, and Sales transactions, providing comprehensive support and expertise.SharePoint Project Management:• Researched and outlined a SharePoint project, completed training as a SharePoint Site Collection Administrator to enhance collaboration and document management.Technical Support and Troubleshooting:• Provided frontline helpdesk support for all users, including troubleshooting for JDE, AS400, ISIS, and network issues.Documentation and Training:Authored technical documents to support system users and facilitate knowledge transfer.

Tulsa, Oklahoma Area

Testing and Quality Assurance:• Developed robust test scenarios and manually tested in-house software products and custom applications, including additional modules in Accounting interfacing with UFI, Banner, and JD Edwards.• Identified and reported inaccuracies in third-party software, ensuring timely resolution of issues.Collaboration and Issue Resolution:• Coordinated with software engineers to assess and resolve design issues, enhancing overall software quality.• Worked closely with technical support staff to address and resolve client concerns efficiently.Training and Documentation:• Trained coworkers and end users on new software modules and features, facilitating smooth transitions and effective use of new tools.• Authored and verified technical documentation to support software use and troubleshooting.Data Management and Reporting:• Utilized SQL to create lists and reports related to client information, and conducted data searches during testing phases.Marketing and Communication:• Collaborated with the Marketing team to create and distribute mass communications to clients and vendors, including quarterly newsletters, website updates, emails, and various letters.Event Coordination:Coordinated and managed an annual user conference with over 400 clients, 120+ sessions, and 3 entertainment events, achieving a 25% increase in attendance within one year.

Oklahoma City, Oklahoma Area

Project Manager for the TB Module within PHIDDO:• Spearheaded the development of the TB department module, including writing specifications, collaborating with developers, conducting testing, and creating comprehensive documentation.• Planned and developed new software for the division, ensuring alignment with strategic goals.• Conducted training sessions and presentations for county personnel and nurses on the application.Supervision and Training:• Supervised, trained, and managed TB support staff, overseeing duties such as patient chart management, laboratory monitoring, and processing chest x-rays for timely interpretation and reporting.• Established performance standards, organized tasks, and updated strategic processes to enhance efficiency and meet work obligations.• Developed and implemented training programs to improve staff efficiency and effectiveness.• Conducted training sessions and presentations for county personnel and nurses on various topics related to TB management.Data Analysis:• Utilized SQL and TIMS to acquire and analyze data for grants, narratives, benchmarks, and mandatory reports.Medical File Management:• Maintained comprehensive medical files for TB cases, suspects, and latent TB infection individuals.• Managed the reception, interpretation, transcription, and dissemination of TB medical consultations and lab results.Inter-Jurisdictional and Surveillance Reporting:• Acted as a liaison for inter-jurisdictional contacts, coordinating with reporting offices in other states and countries.• Submitted electronic TB case reports to the CDC, ensuring accurate and timely surveillance reporting.Achievements:• Recognized with the Team Work Award for Employee of the Quarter.• Served as Inventory Unit Leader for OSDH Bioterrorism Service MIPS.

Training Coordination and Scheduling:• Organized and enrolled trainees into various classes across multiple locations, ensuring smooth and efficient training sessions.• Scheduled interdepartmental classes and meetings, coordinating with various departments to meet training needs.Research and Documentation:• Conducted research, created documents, and prepared bids for computer contracts, supporting the department’s procurement processes.• Prepared travel forms for the department, and managed computer billing and time sheets to ensure accurate record-keeping.Technical Support and Troubleshooting:• Provided troubleshooting support for computer application programs, resolving issues to maintain productivity.Reporting and Analysis:Created various reports related to the training program and purchasing, providing insights and data to support decision-making.

Bs, Computer Science

Activities and Societies: Kappa Phi

Masters, Business Administration