Compliance ConsultantAbbott Laboratories SAP Implementation• Collaborated with IT team, Project Management, and SAP Technical Consultants to ensure thattesting was performed efficiently• Created SLC (Software Lifecycle) and reporting documentation for all phases of project lifecycle• Monitored and audited project work, with the help of SQA (Software Quality Assurance) andProject Management, to ensure project work was being conducted in compliance with companypolicies, regulations, and documented properly• Was the team point of contact and resource for any project issues and provided feasible and viablesolutions• Analyzed new domestic and international healthcare and pharmaceutical legislations andregulations, and assessed for any potential risks that may impact the project• Created SOPs (Standard Operating Procedures) and monitored project team to ensure adherence• Provided project team with solutions to project issues that ensured work remained compliantProject Management ConsultantAbbott Laboratories SAP Implementation• Working proactively with clients to develop strategies• Developed project timelines and worked to ensure its efficiency in accordance with continuouslychanging project requirements and deadlines• Assessed the feasibility of project deadlines and milestones completion with consideration ofrespective teams and project management requirements• Utilizing the IBM Way and determining best practices• Identifying performance issues and the proper method to remedy them• Creating and sustaining competitive advantages for clients• Coordinated meetings between teams and worked to ensure project calendar was always up to date

• Compiled and arranged complex data from BMS System to disseminate to Management personnel• Composed and processed documents in accordance with protocol• Utilized Epic: OneConnect system to update and retrieve information regarding patient discharges• Sent hourly and daily BMS reports and prepared reports for management• Monitored calls on phone and radio, coming from all around facility

• Scheduled meetings, appointments, & conference calls for projects • Created “how-to-documents” for trainings (used by interns)• Create manuals requested by customers with step-by-step instructions• Optimized and maintained company calendars to prevent conflicting• Drafted and coordinated correspondence with potential clients and partners• Collaborated with owner in contract negotiations and recorded meeting minutes

• Delivered high-level advice and guidance based on student’s needs• Responded to calls for Lone Star faculty, staff, students, and guests• Guided & advised students on semester courses and career programs• Respond to customer service inquiries and resolve account service issues• Provided training for incoming contractors on protocols and troubleshooting skills

• Provided styling options for certain customer/buyers• Evaluated customer’s needs and acted accordingly to ensure experience was delightful• Achieved sales and performance goals set by sales managers• Operated Macy’s Point-of-Sale system• Coordinate events and other team activities in sales department