Sarah Monks, Phd Email & Phone Number

Los Angeles, Ca, Us

Los Angeles Metropolitan Area

Responsible for managing a cross-functional agile product development team through the design, development, and launch of PeopleDepot, a cloud-based internal data store and backend infrastructure built with PostgreSQL, Python, Docker, and Django REST framework, to serve as the single source of truth on all people and projects across this large non-profit organization★ Facilitating potential revenue growth by driving the roadmap towards MVP and launch of PeopleDepot, which will simplify… Show more Responsible for managing a cross-functional agile product development team through the design, development, and launch of PeopleDepot, a cloud-based internal data store and backend infrastructure built with PostgreSQL, Python, Docker, and Django REST framework, to serve as the single source of truth on all people and projects across this large non-profit organization★ Facilitating potential revenue growth by driving the roadmap towards MVP and launch of PeopleDepot, which will simplify both the management of all projects and the reporting of ROI and impact across the organization. As such, this product will help expedite the accomplishment of all projects and attract the external funding, sponsorship, and partnerships on which the organization depends★ Increased potential velocity by 30% by recruiting 5 new team members (including 3 much-needed backend developers to reduce technical debt) after optimizing and simplifying the team’s recruitment and onboarding processes ★ Clarifying the scope of the MVP by initiating regular “voice of customer” interviews with key stakeholders to address team uncertainty about functional requirements and data model★ Decreasing projected time to MVP by collaborating with Database Architect and Dev Leads to accelerate definition process for tables, fields, ERD, and ACID non-functional requirements, as well as API building, authentication, and security★ Improving project clarity for team members by refining Product Requirements Document and user stories, bringing more focus to prioritization and technical trade-offs★ Improving team collaboration, workflow, and the tracking of velocity and progress by re-establishing weekly internal reporting and milestone checks, and introducing checkpoints into the product roadmap★ Maintaining team workflow in the face of likely interruption by seamlessly migrating, updating, and consolidating the team’s GitHub project board to new platform version before obsolescence Show less

Ventura, California, United States

Part-time data and compliance administrator at property management company with >$25million annual revenue, while exploring new career possibilities★ Ensured total compliance with new data privacy regulations, mitigating potential fines of over $3million, by creating and implementing California Consumer Privacy Act/California Privacy Rights Act-compliant processes across the company ★ Improved data security by writing cybersecurity recommendations and informing the RFQ in… Show more Part-time data and compliance administrator at property management company with >$25million annual revenue, while exploring new career possibilities★ Ensured total compliance with new data privacy regulations, mitigating potential fines of over $3million, by creating and implementing California Consumer Privacy Act/California Privacy Rights Act-compliant processes across the company ★ Improved data security by writing cybersecurity recommendations and informing the RFQ in response to changing types and levels of threat ★ Accelerated digital transformation and efficient data collecting by refining data management processes and reporting for business owners, clients, and vendors Show less

Norwich, England, United Kingdom

Permanent full-time faculty @ top 30 UK research university, responsible for: Product management & instructional design | Research design, planning, execution, communication | Executive strategy, decision-making | Teaching, mentoring, coaching★ Generated $376k non-recurring revenue by establishing 12 productive partnerships with major/national arts and heritage organizations, expanding opportunities for public impact★ Generated $1.3million additional revenue across 9 of those… Show more Permanent full-time faculty @ top 30 UK research university, responsible for: Product management & instructional design | Research design, planning, execution, communication | Executive strategy, decision-making | Teaching, mentoring, coaching★ Generated $376k non-recurring revenue by establishing 12 productive partnerships with major/national arts and heritage organizations, expanding opportunities for public impact★ Generated $1.3million additional revenue across 9 of those partner organizations while expanding the size and diversity of their customer bases, by leading research teams to solve 11 product-related problems through customer discovery, user research and testing, and validation projects★ Generated $102k average increase in annual recurring revenue by initiating and leading a low-cost for-credit night class program★ Hired 46 junior and senior staff★ Managed and mentored 306 graduate researchers (including 26 PhD students) working on 436 projects, representing a total of over 5,500 hours mentoring★ Organized and facilitated over 2,000 hours of professional workshops involving stakeholders and external experts★ Conducted over 190 hours of semi-structured interviews with over 380 individual subjects, including 75 hours and 160 subjects for customer discovery and user research projects★ Delivered 59 public presentations (including keynote addresses, featured talks, and panel discussions) across North America and Europe★ Designed 27 courses and delivered over 6,000 hours of teaching to 2,300 undergraduate and graduate students, with career average customer feedback of 4.6/5.0★ Published over 20 peer-reviewed books and articles Show less

Norwich, England, United Kingdom

Responsible for directing the sales funnel, from marketing to customer retention, for the School of Art, Media, and American Studies at this top 30 UK research university★ Generated $3.9million average increase in annual recurring revenue across 4 years, as well as 69% average increase in customer inflow and conversion, and 42% average decrease in customer churn, by strategizing and leading the comprehensive improvement and relaunch of 21 educational products (all degree programs of 1-4… Show more Responsible for directing the sales funnel, from marketing to customer retention, for the School of Art, Media, and American Studies at this top 30 UK research university★ Generated $3.9million average increase in annual recurring revenue across 4 years, as well as 69% average increase in customer inflow and conversion, and 42% average decrease in customer churn, by strategizing and leading the comprehensive improvement and relaunch of 21 educational products (all degree programs of 1-4 years, for synchronous in-person and asynchronous online delivery) to market acceptance★ Led a cross-functional competitive market analysis team from Sales, Marketing, Faculty, and Business Intelligence and Planning, using Salesforce, Power BI, and Tableau to identify competitive opportunities and threats ★ Led a customer discovery team using “voice of customer” interviews, surveys, and feedback to capitalize on changing customer goals, pain points and personae across 17 segments by converting insights into product requirements★ Achieved product differentiation in expanded target markets by introducing greater data-driven decision making, customer focus, product requirements, MVP testing, and iteration into the product lifecycle for all 21 products, from ideation to launch, including successful submission to QA/Compliance within firm 10-month deadline★ Created a GTM strategy, new multi-platform marketing collaterals, and optimized CRM calendar in collaboration with Marketing team★ Created and implemented new customer onboarding process, addressing task proliferation and information overload★ Secured stakeholder alignment and senior management buy-in for the above★ Appointed to 2 terms Show less

Greater London, England, United Kingdom

★ Determined $23.5million public funding of 800+ research proposals as a national research strategy advisor and executive panel member for the UK equivalents to the American Council of Learned Societies and the National Endowment for the Humanities.Honorific appointment

Greater London, England, United Kingdom

★ Led strategic implementation of public advocacy and research network initiatives, as one of 11 elected Directors & Trustees on the board of this impact-oriented professional subject association with about 800 members worldwide.★ Enabled over 145,000 K-12 children to learn about art and visual literacy at school and facilitated 20% increase in AP-level students studying art history nationally by spearheading a comprehensive initiative to secure the future of pre-university art education… Show more ★ Led strategic implementation of public advocacy and research network initiatives, as one of 11 elected Directors & Trustees on the board of this impact-oriented professional subject association with about 800 members worldwide.★ Enabled over 145,000 K-12 children to learn about art and visual literacy at school and facilitated 20% increase in AP-level students studying art history nationally by spearheading a comprehensive initiative to secure the future of pre-university art education in the UK, including: ★ Securing strategic prioritization for an officially accredited online course subsequently launched in 2020 and in the top 5 of 600+ distance learning courses offered by the partner organization during the pandemic, generating $364k in revenue★ Securing strategic prioritization for the establishment of free professional development courses about teaching with visual images which have been attended by 460 K-12 teachers and attracted $60k in external funding★ Championing a nationwide research project exploring barriers, blockers, and drivers to art educationHonorific appointment Show less

Greater London, England, United Kingdom

★ Determined $23.5million public funding of 800+ research proposals as a national research strategy advisor and executive panel member for the UK equivalents to the American Council of Learned Societies and the National Endowment for the Humanities.Honorific appointment

Giverny, Normandy, France

★ Advised 15 PhD students from across the US and Europe, all working on topics relating to American art, for the Terra Foundation's prestigious summer school★ Determined funding allocation of future grant recipients, as part of adjudication panelHonorific appointment

York, England, United Kingdom

Full-time faculty at top 20 UK university, responsible for: Research design, planning, execution, communication | Executive strategy, recommendations | Teaching, advising, mentoring★ Advised, trained, mentored, & evaluated 48 MA & BA honors students to completion of 48 end-to-end qualitative research projects, each culminating in ~10,000-word research reports★ Organized 3 multi-day on-site international conferences, with over 300 delegates, after securing external funding of… Show more Full-time faculty at top 20 UK university, responsible for: Research design, planning, execution, communication | Executive strategy, recommendations | Teaching, advising, mentoring★ Advised, trained, mentored, & evaluated 48 MA & BA honors students to completion of 48 end-to-end qualitative research projects, each culminating in ~10,000-word research reports★ Organized 3 multi-day on-site international conferences, with over 300 delegates, after securing external funding of ~$59,000★ Organized weekly public research workshop for 2 years, featuring external expert speakers from N America & Europe ★ Designed, delivered, & evaluated over $600,000-worth of educational services to 300+ students, including sessions on advanced research methods and planning Show less

London, England, United Kingdom

Full-time faculty at world-leading specialist research center for art history, responsible for: Research design, planning, execution, communication | Executive administration & recommendations | Teaching, advising, mentoring, coaching★ Advised, trained, mentored, & evaluated 25 MA & BA honors students to completion of 25 end-to-end qualitative research projects, each culminating in ~10,000-word research reports★ Organized weekly public research workshop for 2 years, featuring… Show more Full-time faculty at world-leading specialist research center for art history, responsible for: Research design, planning, execution, communication | Executive administration & recommendations | Teaching, advising, mentoring, coaching★ Advised, trained, mentored, & evaluated 25 MA & BA honors students to completion of 25 end-to-end qualitative research projects, each culminating in ~10,000-word research reports★ Organized weekly public research workshop for 2 years, featuring external expert speakers from N America & Europe ★ Designed, delivered, & evaluated over $400,000-worth of educational services to 200+ students, including sessions on advanced research planning & design Show less

Doctor Of Philosophy - Phd, Art History, Summa Cum Laude Equivalent

Funded by British Academy PhD Scholarship, and Paul Mellon Centre for Studies in British Art Doctoral Fellowship

Master Of Arts - Ma, Art History, Passed With Distinction In Dissertation

Funded by Courtauld Institute of Art Postgraduate Studentship

Bachelor Of Arts - Ba, Art History, First Class Honours (Summa Cum Laude Equivalent)