Sarah Montanaro Email and Phone Number

• Developed original online video content with audience awareness objectives. • Maintained WordPress-based blog by leveraging graphic design and HTML skills, as well as created graphics for thumbnails and other accompanying media.

• Acted as a liaison between members and BU management to manage internal and external team communications.• Successfully designed team apparel and memorabilia to help boost sales and exposure. • Maintained team’s official social media channels and created original content as social media manager.

• Helped work and plan on-site events to ensure positive customer experiences and seamless execution.• Engaged customers from all backgrounds to effectively communicate new product offerings and changing specials.

• Researched future opportunities, reports and events to input into the communications team planner for networking/fundraising opportunities. • Produced internal and external factsheets on key issues relating to violence against women and girls (VAWG), as well as creating graphics for use in social media and the quarterly newsletter. • Created original content to highlight high-profile partnerships on social media. • Actively engaged in social listening for threat analysis and sector news.

• Partnered with other servers and staff to efficiently meet customer needs and maintain brand perception. • Successfully handled high pressure environments—created by increased demand—through effective time management practices.

 Responded to telephone inquiries by providing quality consumer insight and feedback to boost brand loyalty.  Thoroughly learned the company's positioning and product offerings for use in competitor research.  Consistently had the highest sales of the retail team, often surpassing daily sales goals by 5-10%