Sarah Moore Email & Phone Number

Portland, Maine, United States

Zionsville, Indiana, United States

• Expanded the Library’s service area to include the addition of a previously unserved township.• Worked to establish a branch location in the expanded service area.• Lead the development of a community-focused Strategic Plan, based on the Harwood Institute’s method of Turning Outward.• Expanded the Library’s digital collections to include new formats and subject areas and increased digital holdings by over 1000%.• Developed new lending collections to begin a “Library of Things,” including Wi-Fi hotspots.• Implemented a fine-free policy and cleared the existing fines from current and former library users during the economic uncertainty caused by COVID-19.• Established a Human Resources Department in the Library and developed new policies and procedures for employee relations.• Retooled the employee classification system, conducted an updated salary study, and developed an ongoing compensation strategy.• Overhauled the collection development strategy and developed a data-driven approach to collection management.• Established an employee training program for new patron databases.• Implemented a reward system to generate new ideas and innovations by employees.• Contributed to the organization of the 2018 and 2019 Indiana Library Federation Annual Conferences as a member of the Professional Development Committee.• Initiated a new outreach department with bookmobile service to reach patrons without easy access to the Library.

Richwood, Ohio

• Expanded and updated library program offerings for all ages, increasing in-house program attendance by 273%.• Updated and expanded library collections, including joining the SEO library consortium and adding digital collections like Hoopla and Overdrive, increasing circulation by 26%.• Lead a successful campaign to pass the library’s first operating levy in 2013.• Started outreach programs in the community, including work with the schools, daycares, civic center, churches, the Ohio Reformatory for Women, and various community events.• Worked with the library board to develop a mission, long range goals, budget projections, and strategic plan for the library.• Collaborated with 59 unique community groups, organizations, and businesses on various projects in 2016.• Developed a successful bicycle loan program at the library funded entirely through grants and donations from the Union County Health Department, The Richwood Banking Company, the American Academy of Pediatrics, and Breakaway Cycling.• Established a seasonal Farmer’s Market in the library’s parking lot in partnership with the Union County Farmer’s Market and Union County Health Department.• Overhauled and modernized the library’s website, marketing strategy, and technology plan.• Organized a now active Friends of the Library organization in 2015.• Partnered with the Richwood Civic Center for an Annual Community Open House that features displays from area businesses and organizations and routinely draws hundreds of visitors over the month of December.• Developed job descriptions, pay scales, evaluations, and coaching and disciplinary processes. • Improved and considerably expanded the library’s employee manual, including the creation of a completely revised employee benefits policy.• Developed an employee continuing education program, based on the Ohio Library Council’s (OLC) Public Library Core Competencies and shared the results in at the 2016 OLC Convention and Expo.

Evergreen, Co

• Established an active Teen Advisory Board and a teen volunteer program.• Created and implemented programs and classes for the Jefferson County Public Library and locally at the Evergreen Library.• Served on various system-wide committees, including the Collection Access Roundtable, Database Task Force, and the Young Adult Librarians Roundtable.• Provided research assistance for the development of a successful library levy strategy.• Maintained the Jefferson County Public Library system’s archive collection.• Answered reference questions posed at the reference desk, online, and over the telephone.• Developed and maintained the young adult collection.• Regularly served as Person-In-Charge at the Evergreen Library.• Fostered relationships with local schools and organizations serving the teen population.

• Addressed telephone and e-mail reference questions for the online university• Assisted students with technology issues relating to the use of library materials• Guided graduate-level library research• Instructed students on successful database search strategies

Bloomington, Indiana Area

• Assisted in creating a teen summer book club and a teen anime club.• Addressed questions posed at the adult services and audiovisual reference desks and over the telephone.• Created and maintained library displays and book lists.

Columbus, Ohio Area

• Performed customer service duties at the circulation desk• Trained new employees and created a check-in procedure manual• Assisted with a reorganization of the recently returned materialsprocessing procedures• Processed recently returned and reserved materials• Shelved library materials• Completed searches for missing library materials

Columbus, Ohio Area

• Processed incoming government documents and submitted claims for missing items.• Assisted students with using the library collection.

Master Of Library Science, Library Science

Bachelor Of Arts (B.A.), Psychology

Bachelor Of Arts - Ba, Psychology