Sarah Muy Email & Phone Number

• Operating in a customer success role - supporting the team’s engagement and marketing tactics for all customers
• Lead website administrator, managing customer orders and subscriptions and across our three digital platforms
• Work with account managers and customer excellence teams to answer user queries, directing communications
• Ensure proper adoption of our platform by our customers as we continue to implement product enhancements
• Highlight trends and provide KPIs that… Show more
• Highlight trends and provide KPIs that impact product roadmaps for internal stakeholders across the business Show less

Wellesley, Massachusetts

• Managed 4 salary surveys, including the Executive Compensation Survey and the College Graduate Survey
• Established project schedules and delegated tasks to a cross-functional team as the project lead
• Operated as the liaison between the Survey Team and the acquired business unit, Main Data Group

Wellesley, Massachusetts

• Supported survey creation and the publication of results for general and industry specific compensation surveys
• Served as a point of contact for client companies participating in any of the 35+ surveys run throughout the year
• Coordinated with clients to ensure participation deadlines were met and their survey data was accurate
• Instructed internal employees on how to use Main Data Group’s executive compensation data platform
• Performed user and quality testing on new… Show more
• Performed user and quality testing on new features for Main Data Group’s web-based reporting tools Show less

Washington, DC

Created status reports to present the overall effectiveness of marketing campaigns to the major shareholders. Forecasted trends and worked on improving further steps to take in future marketing initiatives. Pinpointed target areas for local marketing initiatives utilizing participant and volunteer data. Led several projects at the national Driver Safety.

Bethesda, MD

Produced marketing material, such as custom images and video campaigns for various social media platforms. Sustained company’s social media presence through daily updates and interactions. Created graphical reports of the hospitality industry and of StayNTouch for potential and current clientele. Performed client analysis on reports generated on Salesforce.

Rockville, MD

Prepared online surveys intended for target audiences for the purpose of statistical analysis. Executed data retrievals and aggregated consumer data using excel and SPSS to analyze trends within the market. Created summarized quality assurance reports of studies completed on external and internal organizations. Examined hotel property locations in order to.

Bethesda, MD

Researched and performed goal-oriented tasks to find a non-surgical solution to atherosclerosis. Worked under the guidance of a mentor to assist in the execution of the research experiment. Assisted laboratory workers to gather and analyze data in order to gauge treatment effectiveness. Wrote a report summarizing the findings of the early stages of the.