Sarah L.

Sarah L. Email and Phone Number

Fraud Investigations | Administrative Professional | Project Enthusiast @ Old Second National Bank
Sarah L.'s Location
Greater Chicago Area, United States, United States
Sarah L.'s Contact Details

Sarah L. work email

Sarah L. personal email

n/a
About Sarah L.

Integrity is at the core of my values. I am meticulous, methodical, and analytical. With over 11 years experience, I possess a demonstrated history in a highly regulated industry. My experience in the financial industry, and former role as an Associate Investigator, developed a skill-set including specialized experience in:- Fraud investigations- Investigative research- SAR guidelines and requirements- Attention to detail- Critical Thinking/Problem SolvingFurthermore, I possess refined communication skills and a demonstrated ability to build customer and business relationships and rapport.I am always looking to learn and improve myself. Contact me to discuss how we can work together.

Sarah L.'s Current Company Details
Old Second National Bank

Old Second National Bank

View
Fraud Investigations | Administrative Professional | Project Enthusiast
Sarah L. Work Experience Details
  • Old Second National Bank
    Electronic Fraud Team Lead
    Old Second National Bank May 2021 - Present
    Aurora, Il, Us
  • Kane County, Illinois
    Human Resources Generalist
    Kane County, Illinois Mar 2021 - May 2021
    Geneva, Il, Us
  • Kane County, Illinois
    Career Specialist
    Kane County, Illinois Mar 2020 - Mar 2021
    Geneva, Il, Us
    - Interview customers and conduct a thorough assessment of each client's current skills along with short and long-term career goals. - Service clients with varying levels of abilities to assist with employment opportunities, career mobility, and advancement. - Provide assistance with job readiness skills such as resume writing and cover letters, interviewing skills, and job search assistance.- Assist clients with identifying and obtaining training needed for career development. This position demands a high level of communication, customer service, time management, and organization.
  • Jpmorgan Chase & Co.
    Associate Investigator
    Jpmorgan Chase & Co. Jul 2013 - Oct 2019
    New York, Ny, Us
    -Adhered to business processes and procedures in accordance with bank regulations including BSA, U.S.A. Patriot Act, and AML guidelines.-Collaborated with various departments and employees at different levels using interpersonal and professional communication skills.-Independently prioritized and managed work items using organizational skills and flexibility.-Created and maintained sufficient records using data entry and computer skills.-Researched suspicious activity and created Suspicious Activity Reports (SARs) as needed with a supported decision and record.
  • Jpmorgan Chase & Co.
    Fraud Recovery Specialist Iii
    Jpmorgan Chase & Co. Nov 2010 - Jul 2013
    New York, Ny, Us
    -Independently managed workload to meet expected time-frames.-Reviewed accounts and transactions in detail to identify unauthorized account activity and recover funds for the bank.-Utilized customer service skills and interpersonal skills to interview merchants, customers, and potential suspects via telephone contact.-Certified to conduct quality audits to assist management.-Assisted with training new-hire classes.
  • Jpmorgan Chase & Co.
    Call Center Representative, Escalation Line
    Jpmorgan Chase & Co. Aug 2008 - Nov 2010
    New York, Ny, Us
    -Promoted to Supervisor position (within 3 months of start date) which meant assisting affluent clients and de-escalating upset customers.-Professionally answered phones to address customer concerns.-Reviewed accounts and activity with customers to identify unauthorized activity and provide information and assistance to customers.
  • Consolidated School District 158
    Bus Aide
    Consolidated School District 158 Jan 2005 - Mar 2008
    Algonquin, Il, Us
    -Provided assistance and navigational support as needed for the Bus Driver.-Ensured proper safety protocol was adhered to to keep children/passengers safe.-Acted as an aide for children with special needs.
  • Manor Care Nursing Home
    Receptionist
    Manor Care Nursing Home Jun 2003 - Dec 2005

Sarah L. Education Details

  • University Of Phoenix
    University Of Phoenix
    General
  • Elgin Community College
    Elgin Community College
    Criminal Justice

Frequently Asked Questions about Sarah L.

What company does Sarah L. work for?

Sarah L. works for Old Second National Bank

What is Sarah L.'s role at the current company?

Sarah L.'s current role is Fraud Investigations | Administrative Professional | Project Enthusiast.

What is Sarah L.'s email address?

Sarah L.'s email address is sl****@****ond.com

What schools did Sarah L. attend?

Sarah L. attended University Of Phoenix, Elgin Community College.

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