Sarah Rudd Email & Phone Number

Destin/Fort Walton Beach, Florida Area

Maitland, Fl

Consulting experience; focus on client satisfaction and product success.Troubleshooting involved analysis of client environment security configuration: firewall rules, antivirus, Active Directory user and group permissions, and packet analysis (TCP/IP; Wireshark) Experience with extensive reading and interpreting of log files.Software installation and integration required intermediate to in depth knowledge of Windows Servers (2008, 2012), MS SQL, Oracle DB (PL/SQL), Unix/Bash/Korn shell, Powershell, Oracle WebLogic, Apache Tomcat, RabbitMQ (AMQP), JSON, XML, Groovy Grails, Microsoft CRM, and general knowledge of VPNs and Proxies. Experience working with a team to solve product issues and pinpoint vulnerabilities; experience writing documentation to be shared amongst the team and company.Experience articulating technical concepts to non-technical professionals.Experience with Microsoft Dynamics CRM

Experience configuring and managing a small enterprise network. Experience with Cisco routers and switches. Experience as an administrator of a domain.Managed users and groups with Active Directory.Experience fixing broken machines and setting up machines to be work-ready for employees.Experience working with other professionals and troubleshooting common technological issues.

Tallahassee, Florida

Worked on networking and troubleshooting common office IT issues.Shadowed and assisted in upgrading old/deprecated software in various offices around the county.Helped create step-by-step software training videos for other FLDOH employees.Experience working the IT helpdesk and providing solutions to technological problems.Experience imaging machines and setting them up for work using Windows Deployment Services and Microsoft Deployment Toolkit. Experience wiping old hard drives of significant data.Experience with Active Directory and least-privilege permissions for users and groups.

Editing and managing the web domain for a non-profit organization.

Served patrons by taking orders and delivering food. Experience working as a team in a high stress environment. Learned people skills, body language, and multitasking.

Used a CRS style cash register system to ring up grocery purchases for patrons. Experience in customer service.

Bachelor'S Degree, Information Technology

Activities and Societies: AITP, WISE, Cybersecurity Club, Climbing Club

High School

Activities and Societies: Mu Alpha Theta, Civinettes, Art Honors Club