Sarah White Email & Phone Number

Washington, District Of Columbia, US

Washington, District Of Columbia, US

Washington, District Of Columbia, US

API Product Lead for a new state-level PFML program which successfully launched employer and claimant digital services on-time and under budget.QPP - Led feature management processes for Submissions API and Clinician Insights API in CMS QPP's Scaled Agile Framework (SAFe) including feature discovery and definition, requirements gathering, project outlines.

Washington, District Of Columbia, US

Project with Centers for Medicare and Medicaid's Quality Payment ProgramGenerally responsible for gathering requirements, creating user stories, delivering excellent customer support, maintaining accessible documentation, and educating team members on the program value tied to our development work.

Mashantucket, Connecticut, US

Management Analyst with the U.S. Department of State's Bureau of Consular Affairs, Office of the Comptroller (CA/C). Managed the day-to-day operations of the Special Issuance Reimbursement (SIR) project; a brand new project for the Bureau which collected over $25 million in reimbursements from 46 U.S. federal agencies and 40 internal DoS bureaus and.

Responsibilities included producing a five-year graduate employment statistics report, overhauling career development guides, and reviewing resumes for students.

Washington, DC, US

Research: Evaluated funding for programming relevant to the Under Secretary's priorities, which uncovered ways to improve defining certain topics and tracking issues throughout the budgeting process.Communications: Developed social media toolkits for the Under Secretary’s trips, policy priorities, and reactions to world events.

Geneva 27, GE, CH

Budgeting: Assisted the Be Healthy, Be Mobile team on projects including a cost-effective analysis for their collaborative mobile health intervention program with the ITU.Research: Identified similar mobile health programs for best practices and conducted a research review to highlight quantitative effectiveness of other interventions.

- Data and product insights point of contact for the Help Center Community forum.- Built data dashboards for tracking user feedback to inform product development.- Developed moderation policy to ensure consistent support and actions for the launch of the newHelp Center Community forum.

Led product feedback and testing, developed trainings, and worked with policy team to improve the admin experience for over 25 million managed pages.

- Served as Appeals Coordinator responsible for ops workflow updates, coordinating with policy and legal teams, and providing feedback to engineering to build new educational features.- Successfully launched an in-product education channel to reduce team workload.

Austin, Texas, US

Event management: Assisted the Director of Programming in fulfilling the contractual needs of performers, managing events, and researching new acts to bring to the venue.

Austin, Texas, US

Donor and event management: Assisted with donor correspondence, event planning, and administrative needs for the 2009 Texas Medal of Arts Awards.

Master Of Public Administration (M.P.A.), International Relations And Affairs

Bachelor Of Arts, Government

Bachelor Of Arts (B.A.), Theatre And Dance, With Honors