Sarah Conners Email and Phone Number

-Scheduled and confirmed patient appointments and surgeries with deep knowledge of the EPIC system of patient record management-Registration and navigation of complex insurance billing systems. -Provided cross coverage for my team members-Followed HIPAA guidelines for the management of patient privacy and confidentiality-Maintained my physician’s calendar - facilitated meeting planning and scheduling-Prepared for weekly clinics by organizing clinic medical record needs in line with physician preferences-Proactively worked with clinic staff to ensure they had sufficient information for patient encounters-Communicated with other departments/hospitals to coordinate services.-Obtained all needed authorizations for both clinic appointments and surgeries to ensure that the hospital and patient are billed according to the patients specific insurance plan-Collected, compiled and forwarded co-payment/payment/reimbursement documentation to appropriate internal parties-Served as liaison to BWH billing vendor and insurance companies - efficiently and effectively addressing billing questions/issues as they arise-Redeployed during the Spring of 2020 to assist with the administrative side of the BWH COVID19 response team

Account executive for the Boston University Police Department team. Tasks included social media content creation, research, event planning and media relations.

Created and posted content for The Sands of Time social media platforms.

TIPS Certified Server - Provided excellent customer service while serving patrons. Honed my teamwork, listening skills, and attention to detail and while learning to multitask. Learned to stay positive and calm under extreme pressure.

Wrote content for the agency's daily blog. Created content for agency's social media postings and assisted with social media postings.

Assisted with marketing projects for a international recruitment firm. Tasks completed included research, filing and market analysis.

Photographer - Created a full summer photo documentary of students, ending with a comprehensive slideshow for the annual community meeting.Teaching Assistant - Held role for two summers. Aided teachers in maintaining functioning classrooms, helped teach students marine biology, photography, ecology, and coastal botany.