Sarah Padrick Email & Phone Number

Clackamas County, Oregon, United States

Conducted an audit of business tax payments and records from previous years to establish baseline; found and obtained over $500k in tax refunds due to incorrectly paid rates. Provided period end updates to all locations and corporate accounting to confirm accurate balancing of accounts. Worked closely with accounts payable and accounts receivable regarding.

Portland, Oregon Area

Handled all research, investigation, and reconciliation of payroll issues regarding deductions of benefit premiums. Worked on a team of 20 to handle open enrollment for over 300,000 associates across the country. Processed all incoming faxes, e-mails, and physical mail to the Kroger Benefit Service Center, including QMSCO’s and appeals. Answered incoming.

Worked on contracted basis to provide in-depth technical assistance pertaining to webinars handled via Cisco WebEx Event, Meeting, and Training Center. Provided live technical assistance to as many as 10,000 attendees during online webinars involving third party and integrated teleconferencing, telepresence systems, webcams, product demonstrations, and.

Portland, Oregon

Answered incoming calls from both current and former associates across all divisions of Kroger regarding multiple topics, including: W2 retrieval and correction; payroll issues, such as garnishments, missing checks, and lost hours; benefit questions, such as eligibility, elections, notices of death, and payments; and hiring and separation errors.

Worked on contracted basis to provide in-depth technical assistance pertaining to webinars handled via Cisco WebEx Event, Meeting, and Training Center. Provided live technical assistance to as many as 10,000 attendees during online webinars involving third party and integrated teleconferencing, telepresence systems, webcams, product demonstrations, and.

Connected three different branches located all across the US through both virtual and in person office management. Handled all on-boarding of new hires. Handled all invoicing and payroll. Created and maintained Excel spreadsheets pertaining to commissions, projections, and bonuses. Coordinated company appearances at multiple trade shows, including Oracle.

Created and maintained all social media and website outlets. Managed bookkeeping and accounting, working specifically with Quicken and Excel. Registered necessary trademark and patents needed for the development of new areas of business. Oversaw all corporate accounts, payroll, and HR.

Remotely accessed Apple internal knowledge base to provide superior technical customer support. Tracked and logged each call. Provided email follow up with information about how to self-solve the problem in the future on every call

Hands-on experience in handling emergency situations in terms of medical emergencies, providing CPR when necessary and accidents. In depth knowledge of providing highly detailed reports.

Worked with C-Suite and other management, international employees and clients, and domestic employees and clients to integrate India and US bases of operations. Consolidated existing data into workable Excel spreadsheets for analysis. Set up housing for employees. Wrote the Office Operations manual and handled all executive assistant duties

Increased loss prevention by analyzing data and enhancing layout to remove problem spots. Stocked floor and back room. Provided constant inventory tracking and updates.

Handled logistical and technical details of all upper-management level travel, including managing schedules. Preformed receptionist duties, including: working the front desk; handling all shipping; and interacting with visitors. *Reoccurring seasonal positionJune 2010 - September 2010 June 2009 - September 2009 June 2008 - September 2008 June 2007.