Sarah Jane Email and Phone Number

Mobile

-Manage service transition delivering across to telecom operators in key markets for Horizon TV Platform, streaming video, infrastructure, Mobile app and back office, and to ensure their successful delivery, within the agreed timeframes, costs and to a high quality.- Responsible for multi projects, delivering across PL, CH, IE and AT.- Reporting to C-Level, Senior Directors. Attending Steerco’s, review boards to represent Operations. - Managed and forecasted budgets up to 5 million.- Advanced stakeholder management, negotiation and conflict management skills- Responsible for the delivery of the day to day operations and recommending operational improvements.- Dependencies management with global platform delivery teams where required to enable integration into the local UK delivery roadmap- Lead cross-functional global teams during broad organization change.- Worked with on/offshore technical teams (Infosys)- Manage all Communication activities for Operations.- Maintained all programme documentation; RAID Logs, RACI, Project planning (MS Project), Commercial documentation and Status reports.- Responsible for identifying and categorizing risks, providing risk assessments as part of the feasibility, and working with stakeholders to mitigate risks which may impact successful implementation of the program.- Management of suppliers and Third Party Implementations.

- Accountable to lead successful delivery projects, managing customer insight/Analytics and reporting projects using Google Cloud, Tableau and Business Objects.- Accountable to support strategic roadmap projects and OPEX related projects that align with to our business objectives and team KPIs. - Leading release planning and coordinating estimation activities involving representatives from all aspects of the delivery process and being able to challenge these.- Leading projects using Agile and Waterfall methodologies.- Significant experience of forecast management and ability to manage Programme budgets up to 5 million.- Collaborate with relevant stakeholders and support teams, such user experience specialists, to optimise existing capabilities as well as creating new ones.- Direct, manage and motivate a team of highly skilled & knowledgeable internal Project managers- Responsible for requirements definition and delivery of product enhancements at a central level.- Provide on-site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones.- Manage all aspects of the projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives.- Reported on project success criteria results, metrics, test and deployment management activities.- Responsible for estimates and detailed project plan for all phases of the project.- Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership- Ensure requirements gathered are captured, prioritised and assess potential solutions.

- Final at the IT Industry Awards Nov 2016 for BIG Data and Analytics.- Delivered an internal Data and Analytics visualisation Network Expansion Opportunity Tool for Virgin to expand their network as part of the Lightening Programme.- Provided governance and delivery execution of complex programmes and projects across the UK.- End to end responsibility for product delivery lifecycle for the programme from approval through design, development, integration, test, deployment and into UK operations.- Proven ability and success in managing multi-disciplined virtual project teams working on a number of concurrent large cross-functional programmes and projects- Reporting to Senior Directors and up to C-Level of overall programme financials, KPIs, RAIDs, objectives and milestones achievements on a regular basis. - Creating and maintaining delivery plans for software releases including aspects of preparation, development, testing, customer trial and deployment.- Controlled budgets with a total value of up to 20 million.- Leading the virtual team of delivery focussed colleagues whose individual and team contributions are critical to the success of each software release.- Organised the programme and activities in accordance with the mission and goal of the organisation.- Drove improvements in project management, programme governance, product development lifecycle management and delivery capabilities across the organisation. - Lead a number of Project Managers in the delivery of projects and initiatives.- Provide programme expertise input to key activities and deliverables e.g. business cases, cost and benefit estimates, programme plans, identification and mitigation of delivery risk- Negotiate and maintain contracts with technology vendors.- Lead post go live support activity and prepare the business to accept the change as BAU

Responsible for delivering a number of IT, Infrastructure and Network projects to support the Brand Migration of O2 acquisition into Three RoI (Republic of Ireland). - Changes to IVR telephony platforms with Aspects and Cisco platforms.- Managed 3rd Party Suppliers Techmahindra (offshore) and Wipro Onshore for Oracle Databases.- Vendor Management with IBM.- Established the network connectivity between the Three and O2 stacks.- RoI Partner Migrations from O2 into Three – changes to the Three billing applications.- Delivered projects which were time constrained, such a regulation Government changes to VAT billing systems by 1st Jan 2015 and the O2 acquisitions into Three.

Master Fitness offers Personal Training, Pilates/Yoga and sports nutritional plans and fitness classes

- Responsible for delivering the Handset Self Care App (My 191) and Responsible for implementing the Enterprise Data Warehouse (EDW) R7 upgrade.- Advised programme and work stream managers of problem areas and assisted in generating solutions to achieve timescales and budget. - Maintained regular contact with all members of program, and associated work streams, including technical architecture, supply chain, development, testing and third-party suppliers, throughout the life of the project to ensure that deliverables were met above expectations.- Responsible for scheduling, monitoring and reporting on all project deliverables and milestones.- Managed cost centre management, budgetary planning and forecasting.- Responsible for the formulation and management of key processes and controls within the project, including risks & issues, change control, cost control/tracking and document control.- Creation of program/project communications and presentations for key stakeholders & management team. - Creation of key management products, including PID, project/stage plans, required for taking various projects through the Vodafone gated process.

Project Manager. Responsible for implementing the New Payroll system (Safe – Tempest) Form and lead a project team to ensure a quality solution delivered on-time & within budget Liaised with multiple 3rd Party Suppliers (Safe Tempest, Red Rabbit and Hyphen) Create & maintain a great working environment that helps the project team to succeed Work with stakeholders including customer to define expectations & manage successful delivery against often competing expectations, achieving great customer & stakeholder satisfaction Anticipation, identification & mitigation of key problems & risks

Former Nuclear, Biological and Chemical Specialist in the Army 6 years; deployed in the 2003 Gulf War Iraq.

Replace the existing obsolescent Credit Card System platform and infrastructure

Based in Swindon in the Royal Yeomanry Wiltshire and was deployed in Iraq with 1RTR in 2003 for 6 months tour.

3G Project Manger - Data Solutions to Corporate High Value Customers (Complex Mobile Solutions, for a wireless world of mobile working. Professional Services

Project Manager - Implementing a new CRM systemProject Manager - Internal Software

Working along side a team of project managers, Project planning, budgeting and forecasting.Working on small projects for the Y2K