First Citizens Bank acquired Silicon Valley Bank in March 2023• Manage a team of three risk professionals supporting the enterprise risk management risk identification program • Manage an enterprise risk assessment across 20 business units to identify and report on over 100 material risks• Develop and execute a plan to integrate programs across acquired organizations and implement enhanced processes for identifying and reporting on enterprise material, top and emerging risks• Create enhanced governance documentation and deliver training on a material risk identification program to ensure understanding across all lines of defense• Support the integration of an enterprise material risk identification program into the comprehensive capital analysis and stress testing program and resolve internal audit and external regulatory findings through program enhancements, contributions to the capital plan narrative and active engagement in financial forecasting groups• Manage a monthly reporting process for senior management and the board of directors on the status of enterprise top and emerging risks

• Monitored and provided updates on management action plans developed to respond to regulator requests and ensure compliance with regulatory requirements• Developed and executed a plan to implement enhanced processes for identifying and reporting enterprise material, top and emerging risks• Supported the integration of the risk identification program into the comprehensive capital analysis and review stress testing program and passed a capital plan assessment through the resolution of seven internal audit findings and active engagement in financial forecasting groups as a second in command voting member • Created and delivered training on risk identification processes to ensure understanding across the first and second line of defense • Coordinated with key stakeholders to provide quarterly reporting for senior management and the board of directors on the status of enterprise material, top and emerging risks, including risk mitigation progress• Performed ad hoc analysis to determine potential process improvement and next steps in the development of the risk identification and assessment program

• Develops and executes a strategic plan to integrate an enhanced conduct risk management program into internal risk management routines and escalates conduct risks in accordance with established governance routines• Coordinates with senior leaders and key stakeholders to incorporate conduct risk considerations into talent management, advertising and marketing, third party risk management, new business initiatives, and corporate strategic transactions• Conducts review and challenge of business line conduct risk management activities to ensure conduct and reputation risks are appropriately identified and mitigated• Manages the build-out of a data repository of more than 600 metrics from across the enterprise to provide an aggregate view of conduct and reputation risk for use in routine reporting • Monitors and reports on an inventory of risk limits and key risk indicators to enhance the measurement and monitoring of material conduct risks• Leads and develops reporting analysts to reach personal and company goals

• Manages and coordinates the day-to-day functions of the procedural and operational risk processes for a team of detection and investigation staff• Provides education, coaching and consultation for risk, operational policies, procedures, initiatives and programs• Implements and monitors standards and practices for operational risk controls• Coordinates with internal and external stakeholders on matters relating to suspicious activities and operational procedure deficiencies• Monitors the implementation of policies and procedures to improve operational functions and prevent money laundering activities

• Identifies opportunities for improving information systems and non-system driver changes• Studies new and existing programs and special projects to determine feasibility, and resolve problems spanning organizational, procedural, technical, and research and analysis areas• Consolidated and updated over 100 procedure documents into three main documents to address procedural concerns raised by stakeholders and analysts across the Consumer Business Support Unit• Creates and facilitates training materials to new and existing employees across five international sites to assist in the drive to achieving sustainability • Drafts and publishes process and procedure update communications to more than 1000 analysts across all sites • Collaborates with various Anti-Money Laundering (AML) partners, including Compliance, Technology and Quality, for advisement and resolution of policy and procedural issues

• Subject matter expert for the High Risk Account Classification team responsible for communicating procedures to analysts and remediating escalated issues • Assist in managerial duties such as running weekly staff meetings and assisting in new employee selection.• Expert in identification and escalation of unusual activity and AML trends to the Financial Intelligence Unit• Analyze Know Your Customer information to successfully complete Enhanced Due Diligence requirements.• Provide assistance in the on-boarding and training of new associates.

• Analyze transaction activity and high-risk customer data with emphasis on risk evaluation.• Analyze Know Your Customer information to successfully complete Enhanced Due Diligence requirements.• Escalate unusual activity to the Financial Intelligence Unit.• Provide assistance in the on-boarding and training of new associates.

• Development of the most effective plans and learning materials to facilitate learning of Advanced Placement Statistics, Honors Probability & Statistics and College Prep Algebra 2 for 10th through 12th year students.• Establish and implement acceptable classroom behavior guidelines.• Collaboratively work with team of professionals comprised of special education teachers to differentiate needs of Algebra 2 students. • Utilize advanced technology in enhancing content of Advanced Placement Statistics. • Assist students with preparation for HSPA and SAT standardized testing by providing explanation for various mathematical concepts.• Active involvement in curriculum committees and supervision of extra-curricular student activities.