Sarah Rainey Email and Phone Number
Sarah Rainey work email
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Sarah Rainey personal email
With a steadfast commitment to transformative leadership and data-driven solutions, I specialize in integrating adaptive strategies and human-centered approaches into project management. As a seasoned team lead, I excel in optimizing operational processes to drive strategic outcomes. From conceptualization to execution, I prioritize evidence-based decision-making and cross-functional collaboration to foster empowerment and stimulate growth.Thriving in ambiguity, my expertise extends to stakeholder engagement, where I adeptly manage relationships and align diverse perspectives to achieve collective goals. I have a proven track record in creating, testing, and implementing robust processes and workflows from pre-pitch to Standards of Practice, ensuring efficiency and scalability. Through meticulous process documentation and clear intern communication—both written and verbal—I facilitate transparency and enhance team cohesion.In resource allocation planning, I apply strategic insights to optimize efficiency and maximize outcomes, balancing priorities with a keen focus on delivering measurable results. Central to my approach is the art of reframing, unlocking creative solutions and fostering collective resilience within teams.I am deeply committed to continuous growth, proactively pursuing self-taught skills and actively seeking out opportunities for technical and leadership development. I embrace mentorship as a cornerstone of my professional journey, engaging with mentors to expand my expertise and refine my abilities in project management and beyond. Skills:► Strategic Project Management► Data Analysis and Insights► Transformative Leadership► Cross-functional Collaboration► Operational Efficiency► Change Management► Stakeholder Engagement► Decision-making► Process Optimization► Innovation and CreativityAchievements:► 2024 RiSE Management Training ► 2024 Inaugural AccelHERate Program► 2022 Emerging Leaders Program ► 2022 SOAR Multifamily Case Captain ► 2021 SOAR Multifamily Feeds Captain► 2021 April Multifamily Researcher of the Month
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Team Lead, Project ManagementHomes.Com Feb 2024 - PresentRichmond, Virginia, United States -
Residential Content Project Manager, Homes.ComCostar Group Jan 2023 - Apr 2024Richmond, Virginia, United States -
Residential Content Manager, Homes.ComCostar Group Apr 2022 - Jan 2023Richmond, Virginia, United States Assisted in the succesful product roll-out of Homes.com at 2022 NAR NXT Coordinated freelancer assignments, submissions, and compensation/payment, from project inception to publication, for up to 400 concurrent neighborhood, park, and school projects across the Midwest region Coached, mentored, and developed a team of 15-35 freelance writers through daily phone and email correspondences, ensuring consistency with company branding and positioning strategies Collaborated with the Architectural Photography and Post-Production teams on approximately 2200 entities to ensure high-quality capture of imagery, voice, and video content cohesive to the written narratives Maintained high-level, comprehensive oversight of Residential Content for 22 Metropolitan Statistical Areas in the Midwest markets Utilized KPIs, audits, and dashboard reports to monitor load balancing, timeliness, and quality control Assisted in enhancing the quality and consistency of residential content by developing standardized and cohesive processes through calibration, resource sharing, and the creation of style guides, training resources, and SOPs Designed and implemented various project tracking resources to maximize cross-departmental communication on all expectations, deadlines, and standards Investigated information resources of content to ensure all data sources were researched; information was captured, inputted, and published; project progress and completion were documented appropriately Served as a liaison between upper leadership and the Product & Development team to resolve user issues and assess business needs for workflow improvements and process innovation Aided in the planning, design, and facilitation of sprint releases; functioned as a test user for development projects and troubleshooting Sourced, recruited, interviewed, and onboarded approximately 80 freelance content writers and copy editors for the Residential Content Team
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Multifamily ResearcherCostar Group Feb 2022 - Apr 2022Richmond, Virginia, United States Assisted sales team with up to 50 troubleshooting cases daily to maximize customer retention, expedite contracts, and increase revenue generation Represented team in various cross-departmental market insight calls, providing market trend insights and supporting analytics Exceeded expectations since hire date (3.88/4 overall rating) and regularly recognized as a top performer
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Research AssociateCostar Group Nov 2020 - Feb 2022Richmond, Virginia, United States Improved the coverage and depth of multifamily real estate data through innovative research, including rapport building, objection handling, effective questioning, and active listening Conducted 60+ daily outbound phone calls and cultivate relationships with industry professionals to gather critical data points such as for a book of business of over 15,000 properties, contributing to overall market analytics Tracked public record permits/applications and verified the status of over 2,000 new and proposed construction properties Identify and resolved data errors, anomalies, and outliers to maintain an accurate database of multifamily and student housing properties Ensured timely issue resolution in response to client feedback with the highest professional standard of customer service Assisted sales team with up to 50 troubleshooting cases daily to maximize customer retention, expedite contracts, and increase revenue generation Led team Recent Delivery captainship efforts, resulting in an overall 12% monthly increase in properties updated Oversaw summer intern class, mentored new hires through the company’s mentorship program, and performed side-by-side interviews with prospective employeesAchievements 2022 RiSE Management Training (Registered) 2022 Emerging Leaders Program 2022 SOAR Multifamily Case Captain 2021 SOAR Multifamily Feeds Captain 2021 April Multifamily Researcher of the Month
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Team LeadTopgolf Mar 2020 - Dec 2020Richmond, Va, United States• Supervise over 150 team members in 6 associate departments while maintaining team compliance with company standards and health/safety practices and implementing timely-solutions to issues that arise• Oversee and uphold daily operating procedures while monitoring business metrics to maximize guest satisfaction, increase revenue, and reduce costs.• Monitor and evaluate team members' abilities, productivity, and knowledge regularly, providing training and mentoring to individuals with lagging skills.• Drive team engagement by setting clear goals, creating motivating culture, and providing ongoing hands-on coaching and team development.• Prepare detailed daily reports on updates to progress, special projects, identified conflicts, and team activities.• Establish open and professional relationships with team members and guests to ensure quick conflict resolution andmaximum guest recovery and retention. -
Personal AssistantStefanovich Family Jan 2018 - Jul 2019Richmond, Virginia Area• Facilitated up to 600 weekly phone, email, and written correspondences on behalf of leaders to streamline communications, enhance efficiency, and maintain consistency within brand and positioning strategies.• Acted as liaison for portfolio of over 100 priority contacts to provide one-on-one operations support and outreach.• Executed contract negotiation and planning logistics, including food/beverage offerings, marketing collateral, vendorselection, budget, and staffing for business meetings, social gatherings, and philanthropy events.• Organized and managed personal and professional calendars for 4 individuals by scheduling and coordinating average of 50internal and external conference calls, meetings, and appearances per week.• Prioritized timeline-driven items and developed creative solutions to ensure complex projects were completed promptly andwithin budget.• Performed various routine household management, administrative, and marketing duties while managing sensitiveinformation with discretion.
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Account ManagerStaples Nov 2016 - Sep 2017Richmond, Virginia• Exceeded sales goals and market competitions through effective negotiation of product pricing and bids, freight and delivery rates, and customer-centric payment terms.• Maintained and enhanced client satisfaction and elevated account management through consultative selling, effective customer solutions, and proactive account servicing.• Identified key entry points to enhance new market penetration and effectively analyzed data to optimize customer satisfaction and independently onboard 27 accounts within 7 months.• Developed innovative and creative sales pitches and utilized various CRM software to construct a highly profitable pipeline of over 1500 prospects.• Secured and nurtured long-lasting relationships with over 30 high-valued client accounts, with a combined annual spend of over $60,000, resulting in above-average profit margins, below-average costs, and positive return on all KPIs.• Tracked all sales activity and conducted weekly analysis of trends to understand customer purchasing behavior and determine product marketing plans and merchandising campaign strategies.• Researched emerging industry trends and authored best practices curriculum to aid in updating of employee training and development program, leading to a corporate-level promotion offer within 8 months of hire.• Achieved highest score (out of 80 participants) in nation during pilot-testing of a potential consumer/corporate communications application, resulting in a private invitation to discuss strategy ideas with CEO and North American VP. -
NannyCare.Com Nov 2014 - Nov 2016Richmond, Virginia Area• Cared for up to three children, ages four months through nine years for up to ten hours at a time.• Provided daily reports to family of children’s individual activities, behaviors, meals, and naps.• Engaged children and sparked creativity with cooking, games, puzzles, crafts, and outdoor play.• Provided a child-friendly environment through safe and nurturing methods.• Assisted in potty-training, homework help, and reading through positive reinforcement.• Modeled appropriate social behaviors through verbal and physical interaction with the children. -
Manager TraineeHertz Jun 2015 - Oct 2015Richmond, Virginia• Processed rental transactions (approximately 45/day), maintained merchandise cleanliness/operability, and communicated detailed contracts, policies, and procedures while managing inventory worth up to approximately $1.5 million.• Enhanced partnerships with insurance companies, body shops, and dealerships to improve product management, strategic planning, and category management forecasting.• Focused on utilizing suggestive selling and aggressive hospitality techniques to achieve a customer satisfaction of over 95% and status of top performing store in region for rental rate, operating profitability, and revenue growth.• Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.• Stayed up to date on changing product and service options to provide top-notch support to customers and employees. -
Shift LeadTgi Fridays Jan 2014 - Oct 2014Richmond, Virginia• Accepted and handled cash during payment of guest checks and following every shift, totaling amounts of up to $2,500.• Supervised 5-15 other servers during shifts, delegating tasks and assigning daily duties.• Upsold food and drinks as well as promoting and suggesting appropriate menu items.• Maintained reputation as customer oriented and received accolades for my customer service. -
Floor SupervisorKroger Dec 2010 - Oct 2013Roanoke, Virginia Area• Oversaw daily retail operations while supervising up to 50 cross-functional employees and managing cash flow of up to $150,000 per shift.• Analyzed market research and consumers' purchasing behaviors to assist in product placement and merchandising/promotional strategies, to drive customer engagement and increase sales.• Maintained status as top performer in Mid-Atlantic region for customer satisfaction (98.41%), register accuracy (96.76%), and speed of service (78.24 second/transaction) for over two years.• Sustained yearly campaign work to meet philanthropic company wide and partnership goals, averaging $5,000 in annual donations.• Fostered collaborative and diverse work environment through leadership in company's Cultural Council.• Demonstrated product knowledge, answered questions, and resolved conflict for customers and team members. -
Assistant TeacherNorfolk Montessori Academy Oct 2012 - Jul 2013Norfolk, Virginia• Instructed up to 24 students aged two years-twelve years.• Evaluated student performance and organized specialized study programs.• Facilitated age appropriate activities, projects, assignments, and goals.• Assisted in all other needs, including cleaning, meal prep, and first aid. -
Assistant TeacherSalem Montessori School Oct 2010 - Apr 2011Salem, Virginia• Instructed up to 24 students aged two years-twelve years.• Evaluated student performance and organized specialized study programs.• Facilitated age appropriate activities, projects, assignments, and goals.• Assisted in all other needs, including cleaning, meal prep, and first aid.
Sarah Rainey Skills
Sarah Rainey Education Details
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Entrepreneurial And Small Business Operations -
Cum Laude -
Small Business Administration/Management
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Business Administration And Management, General
Frequently Asked Questions about Sarah Rainey
What company does Sarah Rainey work for?
Sarah Rainey works for Homes.com
What is Sarah Rainey's role at the current company?
Sarah Rainey's current role is Strategic Project Manager | Data-Driven Analyst | Transformative Leader.
What is Sarah Rainey's email address?
Sarah Rainey's email address is sr****@****oup.com
What schools did Sarah Rainey attend?
Sarah Rainey attended Virginia Commonwealth University - School Of Business, Arizona State University, Virginia Commonwealth University - School Of Business, Old Dominion University.
What skills is Sarah Rainey known for?
Sarah Rainey has skills like Leadership, Auditing, Writing, Diversity And Inclusion, Workday, Social Media, Public Speaking, Salesforce.com, Account Management, Event Planning, Customer Retention, Creative Content Creation.
Who are Sarah Rainey's colleagues?
Sarah Rainey's colleagues are Coleman Johnson, Jessica Moir, Prince Brown, Brandon Kennedy, Catherine Lashley, Dad Pagano, Eric Lee.
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Sarah Rainey
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Sarah Rainey
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