Providing coaching, training, and in-person and virtual meeting facilitation, working with government and non-profit staff. Specializing in Results-Based Facilitation, Results Accountability and Results Count ™ (Annie E Casey Foundation leadership framework), Myers-Briggs Type Indicator, EQi and StrengthsFinder 2.0.

Building Changes is a non-profit that believes everyone in Washington can be stably housed and strengthens the leaders, organizations and systems that make it possible. Design and deliver training on Myers Briggs Indicator Tool, change management, Results Based Facilitation (RBF) and Results Based Leadership (RBL) with a focus on population-level results and increasing aligned action among participants. RBF training in WA State has reached 72 people from 15 organizations plus one RBF workshop at Statewide Homelessness Conference, reaching 75 people. Facilitate meetings of cross‐sector or cross-agency leaders to achieve population-level results within systems and communities (neighborhoods, cities, states, etc.)Coach staff to clarify what results there are working towards, and build their change capability and leadership skills. Leverage Meyers-Briggs Type Indicator (MBTI) in training and coaching meetings to increase awareness of the impact of style on individual and collective results.

Partnered with a variety of nonprofit agencies, public sector entities, and foundations to work towards a cross-sector goal of ending homelessness in Washington State. Focus on training and peer learning as strategic tools to strengthen the skills, competencies and abilities of the agencies and the people they serve resulting in greater collective impact.Manage Grantee Training Program: Design and manage learning and development program for 45 state-wide grantees. Program includes quarterly skill-building training, in person and via webinar, resulting in greater best practice compliance and stronger peer partnerships. Responsible for developing, measuring, and reporting on learning objectives.Consulting: Work closely with clients to build program capacity including workforce development initiatives resulting in more program clients accessing jobs, education and public benefits. Responsibilities include research, strategic planning, program development, training and other technical assistance to agency staff.

Program Analysis: Created evaluation tools to measure and report on program ROI; produced client reports using quantitative and qualitative evaluation data generated from statistical software (SPSS); developed recommendations for program improvements using best practices.

Program Management: Managed new program development, staffing plan, curriculum development and community outreach.Case Management: Provided direct services to clients through case management, one on one mentoring, and public benefit systems navigation. Workforce Development: Responsible for job-readiness program at local high school (serving 100 clients/year) and supporting youth working in enterprise training program.

Client Management: Managed relationship marketing program for agency’s second largest account, 3COM. Lead on client up-sell ($500k/year), customer database management, and program website. Grew program to have multiple message streams to meet the needs of diverse cultures and backgrounds.

Client Management: Supported interactive marketing initiatives for Unilever, including seven packaged goods brands. Technical Product Management: Managed website development and maintenance; advertising campaigns for new product launches and data capture; and outbound e-mail and newsletter campaign to solve client business problems.