Simple Charm offers a variety of professional luxury home organization services in the Greater Philadelphia area. I provide custom organizing and design solutions to create function for my client's lifestyle.

Oversees all aspects of seller transactions from initial contact to executed purchase agreement. Prepares all listing materials including pre-listing presentation, listing agreement, sellers’ disclosures, comparative market analysis, and any pertinent research. Consults and coordinates with sellers on property photos, staging, repairs, cleaning, signage, access requirements and marketing activities. Obtains all necessary signatures on listing agreement, disclosures, and other necessary documentation. Coordinates showings, obtains feedback from agents, and provides clients with proactive weekly feedback regarding all showings and marketing activities. Inputs all necessary information into client database and transaction management systems. Organizes listing information into MLS and marketing websites and updates as needed. Ensures file compliance with brokerage offices in PA and NJ. Coordinates and markets all public open houses, broker’s luncheons, private luxury events, client appreciation events, home tours, and team outings.

Responsible for driving top line sales and bottom line profit by leading and inspiring a high performance sales team. Oversaw efficiency and productivity of all back of house functions including training, staffing and scheduling, and execution of corporate marketing directives. Supported the selling and service processes and provided leadership and motivation to team in achieving sales goals and driving omni channel growth. Monitored store development by analyzing system reports including EBITDA, payroll, P&L performance, email capture rate, and department projections. Managed inventory shortage strategy by performing frequent inventory audits and promoted staff training programs on loss prevention procedures.

Maintained all aspects of 8 different building operations, including managing, staffing, maintenance, leasing, advertising, marketing, special event planning, and networking. Provided leasing services for over 200 existing tenants and negotiated terms for new tenants. Acted as a liaison between the CEO and potential partners by communicating goals and objectives. Organized, designed, and executed multi-million dollar commercial and residential renovation projects and attained necessary city permits in order to ensure compliance with local code. Created business partnerships by networking with local business owners. Provided personal business consulting and project planning in order to ensure maximum efficiency and profitability. Managed business owner’s personal obligations, including running errands, making phone calls, arranging travel, scheduling appointments, etc. Marketed, managed, hired, and trained staff in 3 different retail stores and a full-service salon. Maintained the stability and reputation of the business by complying with legal requirements. Ensured excellent accommodations for tenants by delegating maintenance tasks in order to preserve and improve the facilities.

Maintained aspects of store operations, including KPI requirements, adherence to quality standards, systems and procedures to ensure specific and direct alignment with company goals. Completed store operational requirements by scheduling, assigning tasks to employees, and promoting sales and teamwork as a continual focus. Organized and executed trunk shows and in-store events to promote and grow the business. I ensured the availability of merchandise by predicting sales trends and closely monitoring inventory. Additionally, I marketed merchandise by studying advertising, sales promotion, and organizing stock according to visual merchandising directives. Promoting the business on social media was also an important aspect which helped build relationships with customers. Provided the highest level of customer service as a vital focus in the growth of this business.

Maintained all aspects of store operations, including adherence to quality standards, systems and procedures to ensure specific and direct alignment with company goals. Completed store operational requirements by scheduling and assigning employees; followed up on work results, initiated corrective actions, and promoted sales as a continual focus. I Maintained store staff by recruiting, selecting, and training employees. Additionally, I achieved financial goals by balancing, preparing, and closely monitoring an annual budget to ensure the availability of merchandise and services by approving contracts and maintaining inventory. I marketed merchandise by studying advertising, sales promotion, and display plans; analyzing financial statements for profitability ratios. Providing excellent Customer Service was a vital focus.

Assisted in household tasks including running errands, household chores, transportation, and providing for the physical, emotional, social and intellectual needs of children ages 6-12.