As Director of Program Management, I was tasked to evaluate our company approach for high priority initiatives, review our project portfolio structure, and implement processes to ensure cross-departmental program success. Supervised the global creative team, customs, NCAA, and legal programs while ensuring integration and collaboration between technical product development and supply chain teams.

As an executive team member, I was responsible for leading complex international projects, engaging global stakeholders, and ensuring alignment with business strategy and logistics processes. I managed a successful product development and operations integration program and delivered an IT solution that significantly improved company-wide project completion. I also captained international vendor relationships and innovated a strategy for NPD process improvement. I supervised a global creative team, developed a strategic communications plan, and built and managed Customs, NCAA License, and Legal programs.

In my role, I devised and implemented strategic projects that led to key partner acquisition, increased revenue, improved processes, and successful new product launches. Specifically, I facilitated and doubled the company's international presence through internal process improvement and strategic international partnerships. I also trained and led a Philippine-based SDR team, grew revenue in key accounts by over 30%, and built a strategic approach for Salesforce CRM process improvement that significantly improved order follow-up.

As a client-facing representative in a multi-million-dollar sales territory, I cultivated key accounts in the state and local government, healthcare, and higher education sectors across the Midwest for SaaS cybersecurity deals. I exceeded my sales target by successfully negotiating and implementing complex IT solutions for IBM's cybersecurity team, serviced over 100 target accounts with a holistic cybersecurity portfolio, and was awarded Distinction in IBM's six-month Summit Training Program for top performance.