Sarah Rinker Email & Phone Number

Bethesda, Maryland, US

• Leveraged internal tools including Google Suite and HubSpot to collaborate more closely with Marketing, Sales, Account Management, and Dev teams
• Led a small team for data conversion, reconstruction, and maintenance of the ~9,500 members HubSpot "prospect" list from various spreadsheets backend system lists
• Conducted market pricing research and analysis of over 560 items weekly to ensure that margin goals are met
• Led re-engagement and retention efforts to record success rates for customers via direct, frequent communication; streamlined prospecting process
• Fostered long-term, direct, empathetic relationships with clients in order to gain trust and improve the LePrix platform

Bethesda, Maryland, US

• Successfully update supplier tracking by efficiently navigating through inbound pages, filtering by seller, and communicating with suppliers to obtain and confirm shipment tracking details
• Utilize Excel functions like Find, Copy, and Vlookup to manage and update tracking information for various suppliers, handling diverse tracking number formats from carriers like UPS, FedEx, and DHL
• Demonstrate the ability to assess return reasons, communicate effectively with suppliers, and advocate for valid returns while maintaining positive relationships and adapting the return process for each supplier's.

Bethesda, Maryland, US

• Spearheaded the development of go-to-market strategies that optimized lead handoff and fueled business growth, resulting in a significant increase in revenue
• Boosted sales team efficiency and accuracy by managing and optimizing the CRM system (Hubspot), leading to improved productivity, enhanced customer data management, and higher revenue generation from untapped market.

Bethesda, Maryland, US

• Developed and managed key internal processes for the collection, storage, and understanding of crucial tax documentation
• Effectively measured project success by tracking customer activity metrics, adapting procedures, and creating internal company documents
• Served as a project knowledge resource and point person for coworkers and customers
• Partnered with internal teams for delivery of clear and correct information in order to enhance customer support

Bethesda, Maryland, US

• Quickly learned product knowledge crucial to the building of internal inventory pricing tools
• Correctly identified and labeled approximately 150 individual luxury goods each day
• Collaborated with the pricing team to identify and update incorrect data entries

Greenville, SC, US

Greenville, SC, US

Greenville, SC, US

Greenville, SC, US

• Individually recognized as a diligent teammate and leader as a goalkeeper
• Propelled team in achieving the highest average GPA amongst among campus athletic teams

Greenville, SC, US

• Pioneer the student-ran Glades Student Grant-Making Association (GSGA) into investing $35,000 to 7 local nonprofit organizations
• Successfully tracked project progress of 12 student employees through evaluating overall productivity, group morale, and individual accomplishments
• Consolidated the funding and guidance of the grant-issuing CSC (Children’s Services Council), personal research on underprivileged districts, and community resources, to provide an informed decision-making process

Philosophy

Communication And Media Studies