Sarah-Rose Moradi Email & Phone Number

Montreal, Quebec, Canada

- Established systems to reduce errors, identify them sooner and improve efficiency.- Maintained communication with Nike sales reps in the USA, Canada, and a portfolio of major accounts. Totaling over 15% of USA-based MGG orders, resulting in 66% of total pieces sold.- Oversee and coordinate post-sale deliverables: Order entry, production schedule, VAS ticketing orders, scheduling truck pickups. Coordinating design approval, CAD edits, swatches; samples.- Primary contact between: Embroidery Houses, MGG admin, Art Coordinators, Merchandisers, Sales Representatives (and more on an account basis).

- Created digital image files for use in digital and traditional printing methods.- Employed design fundamentals when selecting typography, composition, layout, and color in design work.

Ottawa, Ontario, Canada

- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.- Led hiring, onboarding and training of new hires to fulfill business requirements.- Answered customer questions about sizing, accessories, and merchandise care, building rapport and loyalty.

Ottawa, Ontario, Canada

- Designed and implemented social media strategies to align with business goals.- Monitored online presence of the company's brand to engage with users and strengthen customer relationships.- Increased customer engagement through social media.

Ottawa, Ontario, Canada

- Answered customer questions about sizing, accessories, and merchandise care.- Engaged with customers to build rapport and loyalty.- Accurately processed POS transactions, payment cards, and receipts to customers.

Ottawa, Ontario, Canada

- Created and oversaw production schedules and adjusted as needed to meet deadlines.- Trained junior-level employees in operation and proper maintenance of printing equipment.- Developed creative design for print materials, brochures, banners, and signs.- Completed administrative items such as Payroll.

Ottawa, Ontario, Canada

- Met with Carleton Staff and Students to discuss mockups and suggest adjustments to improve the success of their prints.

Ottawa, Canada Area

- Demonstrated strong organizational and time management skills while managing multiple projects.- Worked flexible hours across night, weekend and holiday shifts.- Developed and maintained courteous and effective working relationships.- Cultivated interpersonal skills by building positive relationships with others.

- Design promotional material for online and print

- Used POS system to compute and receive payments for rentals.- Examined, received and tagged tools to be cleaned, stored and repaired. Including handheld and large machinery.