Custom Hand Made Wood ArtBusiness Operations: Manage all aspects of business operations, including strategy development, client acquisition, and daily management.Customer Relations: Skilled in building and maintaining strong relationships with customers, providing exceptional service and ensuring high levels of satisfaction.Marketing and Sales: Expertise in developing marketing strategies, promoting products and driving sales through various channels.Financial Management: Experienced in managing budgets, financial planning and pricing.Project Management: Designed and created all the products by hand. Executed project from inception to completion, ensuring timely delivery and adherence to quality standards.Service Delivery: Ensure high-quality delivery of product, maintaining 100% customer satisfaction and always receiving positive feedback.

Store closed in January 2021 due to the COVID-19 pandemicTeam Leadership: Supervise and mentor a team of Silver Jeans sales associates, providing training guidance, performance feedback, sales goals and promotional activities.Operational Oversight: Managed daily store operations, processed product replenishment, inventory management, auditing, visual merchandising and store maintenance.Customer Engagement: Engaged with customers on the sales floor, providing product recommendations and personalized service. Supplied High quality customer service, resolved issues and ensured a positive shopping experience. Recognized for consistently receiving positive customer feedback.Sales Management/Support: Contributed to achieving sales targets by implementation promotional activities and upselling techniques. Highest selling associate in the store hitting above the implemented sales goals.Financial Management: Reconciling cash drawers, safe, and daily deposits, resolving any discrepancies promptly.

Inventory Management: Inventory Management, Merchandise replenishment, order placement and conducting regular stock counts to maintain inventory accuracy. Maintained store appearance by organizing merchandise, ensuring cleanliness and setting up promotional displays.Financial Management: Reconciling cash drawers secured safe and calculated the daily deposit.Customer Service: Provided high quality customer service, handling any inquiries and/or issues to ensure a positive shopping experience. Developed a thorough understanding of offerings. Made sure the check out experience was friendly and efficient.Set up the store for the soft and grand opening