Sarah Scharf Email & Phone Number

Ottawa, ON, CA

Ottawa, Ontario, Canada

• At Syntronic Canada I worked with a cross-functional development team to deliver a commercial wireless software feature for the customer. I created the test plan for verification of this feature and completed 50% of.
• Created both the test report and the detailed test analysis report as required by the customer to prove the successful completion of feature verification; led the formal reviews for each document
• Interfaced with key stakeholders at the customer to discuss test coverage, additional test requests and test progress
• Completed testing of 10 extra test cases which came in as late requirements
• Mentored Syntronic new hire to ensure customer satisfaction with verification team performance

Kanata

• At Syntronic Canada I am placed directly at a customer site to work as an integrated member of a software verification team. My core responsibilities include reporting on KPI levels daily and ensuring the test.
• Discovered 8 critical software faults and drove investigation to get corrections in place before customer impact occurred
• Created JIRA tickets to report 5 major environmental degradations and worked directly with internal support to resolve equipment failures quickly
• Managed the configuration of new equipment setup including writing and testing 20+ xml files
• Maintained strong internal customer relationships by ensuring prompt email response and continuous communication about equipment behavior and software performance
• Tracked 100+ key performance indicators for both radio and node software validation and provided behavior feedback to design through trouble reports

Kanata, Ontario, Canada

• Specialized in the support of inventory, discovery and reconciliation software product. Communicated directly with customers to identify product defects and new feature requests. Opened defect tracking cases in JIRA on.
• Managed the investigation of 4 large product defects and lead weekly meetings with development team to push for resolution
• Improved product performance by 20% by working directly with development team to identify improvement opportunities
• Maintained strong customer relationships by ensuring prompt email response and continuous communication about defect progress
• Updated product MOP by working with development and verification teams to improve accuracy of installation processes
• Performed daily review of product performance to preemptively identify UI slowdowns or performance issues

Kanata

• Specialized in the support of inventory, discovery and reconciliation software product. Communicated directly with customers to identify product defects and new feature requests. Opened defect tracking cases in JIRA on.
• Managed the investigation of 4 large product defects and lead weekly meetings with development team to push for resolution
• Improved product performance by 20% by working directly with development team to identify improvement opportunities
• Maintained strong customer relationships by ensuring prompt email response and continuous communication about defect progress
• Updated product MOP by working with development and verification teams to improve accuracy of installation processes
• Performed daily review of product performance to preemptively identify UI slowdowns or performance issues

Kanata

• Validated and documented device throughput performance against maximum performance requirements. Increased device total throughput by working with other teams (e.g. data, USB, power). Gained knowledge of LTE network.
• Improved LTE throughput performance 10 – 30% for specific Verizon field locations by working directly with field test team and product development team to implement software changes.
• Investigated test case issues found at AT&T Aircom testing facilities and provided recommendations to unblock device tests.
• Prevented LTE throughput regressions by maintaining strong communication with development teams and testing software changes before integration.
• Maintained integrity of test results by ensuring test equipment firmware was up to date and opening dialog with vendors as necessary.
• Completed weekly throughput key performance indicator (KPI) testing against maximum throughput requirements from Verizon, AT&T, and Telstra.

Ottawa, ON

Campus Ambassador, student recruiter at Carleton University

Ottawa, Canada Area

- Supported hardware design primes by assisting with design verification testing- Tested device against both carrier and RIM internal specifications- Completed testing for both baseband team and power team including power sequence, ADC, processor, NFC- Assisted with small scale device schematic review- Communicated frequently with external suppliers to.

Ottawa, Canada Area

- Gained knowledge of power circuitry on small scales devices- Participated in in-depth testing of power circuit functionality- Assisted with small scale device schematic review

Ottawa, Canada Area

Ottawa, Canada Area

- Oversaw the construction and implementation of battery life testing station- Investigated battery current measurements taken from cellular devices- Created weekly device current test results summary for Hardware Manager

Ottawa, Canada Area

• Contributed to software testing effort for Integrated Mission System for Maritime Helicopter Project.
• Completed requirements training suite and created set of 4 requirements how-to guides for distribution to entire engineering staff of Maritime Helicopter Project, resulting in better understanding of what project.
• Assisted Verification Team with the running of tests for mission system software ensuring quicker completion times.
• Updated test information and problem reports using DOORS and ClearQuest to communicate progress with project leads.
• Prepared a report to recommend possible methods to improve test schedule and quality.
• Documented action items for high level review meetings for future reference and completion tracking.

University Of Waterloo

- Lead the planning of a summer long fundraising campaign for the Waterloo Food Bank- Represented University of Waterloo Engineering on various academic boards and committees- Chaired weekly meetings of four Vice Presidents to discuss goals and direction for the society- Oversaw the work of the fulltime engineering society office manager

Ottawa, Canada Area

• Assisted hardware manager with parts stock tracking and device deployment. Shipped devices as needed.
• Facilitated update of hardware issue, tracking platform by exploring options and investigating needs of design primes.
• Consulted SAP parts database to forecast device availability and allow hardware manager to have more ordered as needed.
• Submitted large-scale device orders to manufacturing division using eMatrix document flow process.

Ottawa, Canada Area

• Assisted device program manager with device tracking and ordering. Took minutes at every meeting.
• Investigated and recorded factory yields using web-based databases.
• Discovered and reported device failure pattern based on parts vintages to program manager, facilitating quick part replacement and device improvement.
• Drove completion of ISO9000 certification completion by tracking project documents in eMatrix and notifying design primes of missing documents as required.

Ottawa, Canada Area

• Monitored Maritime Helicopter Project design progress for product delivery manager. Kept binder containing latest engineering drawings up to date.
• Researched and recommended 5 metrics to track project progress by discussing requirements with members of project team at both manager and employee level.
• Monitored project progress using DOORS and ClearQuest.

Java Developement

Continuing to pursue education by adding a skill to compliment my software quality assurance experience. Java is commonly used to perform.

Bachelor Of Applied Science (B.A.Sc.), Electrical And Electronics Engineering

Activities and Societies: IEEE Student Chapter• Introduction to CAD and 3D modeling software • Introduction to Cadence, pSpice, LEdit.

Electrical And Electronics Engineering

Activities and Societies: Represented University of Waterloo Engineering at ESSCO AGM 2008, ESSCO AGM 2009, CFES Annual Congress 2009.