Sarah Scharf Email & Phone Number

Ottawa, On, Ca

Ottawa, Ontario, Canada

At Syntronic Canada I worked with a cross-functional development team to deliver a commercial wireless software feature for the customer. I created the test plan for verification of this feature and completed 50% of the testing with a partner tester completing the other 50%. I am currently working as test prime for another wireless feature for the same customer for which I have completed 50% of feature verification as well as written and hosted the review for detailed test analysis coverage document.• Created both the test report and the detailed test analysis report as required by the customer to prove the successful completion of feature verification; led the formal reviews for each document• Interfaced with key stakeholders at the customer to discuss test coverage, additional test requests and test progress• Completed testing of 10 extra test cases which came in as late requirements• Mentored Syntronic new hire to ensure customer satisfaction with verification team performance

Kanata

At Syntronic Canada I am placed directly at a customer site to work as an integrated member of a software verification team. My core responsibilities include reporting on KPI levels daily and ensuring the test equipment is in good working order. I perform daily installations of leading-edge node software and I monitor node behavior, performing corrections when necessary. I report results directly to stakeholders and contribute directly to highly visible software release decisions for the Syntronic customer. • Discovered 8 critical software faults and drove investigation to get corrections in place before customer impact occurred• Created JIRA tickets to report 5 major environmental degradations and worked directly with internal support to resolve equipment failures quickly• Managed the configuration of new equipment setup including writing and testing 20+ xml files• Maintained strong internal customer relationships by ensuring prompt email response and continuous communication about equipment behavior and software performance • Tracked 100+ key performance indicators for both radio and node software validation and provided behavior feedback to design through trouble reports• Performed daily reporting of overnight tests to allow technical leads to make important software release decisions

Kanata, Ontario, Canada

Specialized in the support of inventory, discovery and reconciliation software product. Communicated directly with customers to identify product defects and new feature requests. Opened defect tracking cases in JIRA on behalf of customer and updated customer on timelines for defect fixes. Performed regular software maintenance for large product deployment (over 75 000 network devices) using Linux and Oracle database interfaces. • Managed the investigation of 4 large product defects and lead weekly meetings with development team to push for resolution• Improved product performance by 20% by working directly with development team to identify improvement opportunities • Maintained strong customer relationships by ensuring prompt email response and continuous communication about defect progress• Updated product MOP by working with development and verification teams to improve accuracy of installation processes• Performed daily review of product performance to preemptively identify UI slowdowns or performance issues

Kanata

Specialized in the support of inventory, discovery and reconciliation software product. Communicated directly with customers to identify product defects and new feature requests. Opened defect tracking cases in JIRA on behalf of customer and updated customer on timelines for defect fixes. Performed regular software maintenance for large product deployment (over 75 000 network devices) using Linux and Oracle database interfaces. • Managed the investigation of 4 large product defects and lead weekly meetings with development team to push for resolution• Improved product performance by 20% by working directly with development team to identify improvement opportunities • Maintained strong customer relationships by ensuring prompt email response and continuous communication about defect progress• Updated product MOP by working with development and verification teams to improve accuracy of installation processes• Performed daily review of product performance to preemptively identify UI slowdowns or performance issues

Kanata

Validated and documented device throughput performance against maximum performance requirements. Increased device total throughput by working with other teams (e.g. data, USB, power). Gained knowledge of LTE network technology and its applications. Used LTE simulation equipment Anritsu 8475 and CMW500 for device testing in a lab environment, with speeds of up to 300 Mbps.• Improved LTE throughput performance 10 – 30% for specific Verizon field locations by working directly with field test team and product development team to implement software changes. • Investigated test case issues found at AT&T Aircom testing facilities and provided recommendations to unblock device tests.• Prevented LTE throughput regressions by maintaining strong communication with development teams and testing software changes before integration.• Maintained integrity of test results by ensuring test equipment firmware was up to date and opening dialog with vendors as necessary.• Completed weekly throughput key performance indicator (KPI) testing against maximum throughput requirements from Verizon, AT&T, and Telstra.• Reported issues with device KPI regularly, which allowed for timely resolution finding.• Used Wireshark, QXDM to debug throughput performance.• Managed software defect tracking using Agile methodology, ensuring timely closure of open defects.• Communicated all throughput defects with development teams using JIRA defect management system.• Created new BBM feature idea which was accepted and will be implemented by BBM team.

Ottawa, On

Campus Ambassador, student recruiter at Carleton University

Ottawa, Canada Area

- Supported hardware design primes by assisting with design verification testing- Tested device against both carrier and RIM internal specifications- Completed testing for both baseband team and power team including power sequence, ADC, processor, NFC- Assisted with small scale device schematic review- Communicated frequently with external suppliers to explore alternative and smaller passive component options- Gained knowledge of power circuitry on small scales devices- Participated in in-depth testing of power circuit functionality- Explored use of team's new thermal imaging camera as cellphone debugging tool, and showed team how to use native camera software- Oversaw the construction and implementation of battery life testing station- Investigated battery current measurements taken from cellular devices- Created weekly device battery life test results summary for Hardware Manager- Learned basic automated test script creation in Test Stand by National Instruments- Received a score of Outstanding for co-op evaluation of Spring 2011 and Spring 2012 work terms

Ottawa, Canada Area

- Gained knowledge of power circuitry on small scales devices- Participated in in-depth testing of power circuit functionality- Assisted with small scale device schematic review

Ottawa, Canada Area

Ottawa, Canada Area

- Oversaw the construction and implementation of battery life testing station- Investigated battery current measurements taken from cellular devices- Created weekly device current test results summary for Hardware Manager

Ottawa, Canada Area

Contributed to software testing effort for Integrated Mission System for Maritime Helicopter Project.• Completed requirements training suite and created set of 4 requirements how-to guides for distribution to entire engineering staff of Maritime Helicopter Project, resulting in better understanding of what project requirements look like and how they are used by entire project staff.• Assisted Verification Team with the running of tests for mission system software ensuring quicker completion times.• Updated test information and problem reports using DOORS and ClearQuest to communicate progress with project leads.• Prepared a report to recommend possible methods to improve test schedule and quality.• Documented action items for high level review meetings for future reference and completion tracking.

University Of Waterloo

- Lead the planning of a summer long fundraising campaign for the Waterloo Food Bank- Represented University of Waterloo Engineering on various academic boards and committees- Chaired weekly meetings of four Vice Presidents to discuss goals and direction for the society- Oversaw the work of the fulltime engineering society office manager

Ottawa, Canada Area

Assisted hardware manager with parts stock tracking and device deployment. Shipped devices as needed. • Facilitated update of hardware issue, tracking platform by exploring options and investigating needs of design primes.• Consulted SAP parts database to forecast device availability and allow hardware manager to have more ordered as needed.• Submitted large-scale device orders to manufacturing division using eMatrix document flow process.

Ottawa, Canada Area

Assisted device program manager with device tracking and ordering. Took minutes at every meeting.• Investigated and recorded factory yields using web-based databases.• Discovered and reported device failure pattern based on parts vintages to program manager, facilitating quick part replacement and device improvement.• Drove completion of ISO9000 certification completion by tracking project documents in eMatrix and notifying design primes of missing documents as required.

Ottawa, Canada Area

Monitored Maritime Helicopter Project design progress for product delivery manager. Kept binder containing latest engineering drawings up to date.• Researched and recommended 5 metrics to track project progress by discussing requirements with members of project team at both manager and employee level.• Monitored project progress using DOORS and ClearQuest.

Java Developement

Continuing to pursue education by adding a skill to compliment my software quality assurance experience. Java is commonly used to perform.

Bachelor Of Applied Science (B.A.Sc.), Electrical And Electronics Engineering

Activities and Societies: IEEE Student Chapter• Introduction to CAD and 3D modeling software • Introduction to Cadence, pSpice, LEdit.

Electrical And Electronics Engineering

Activities and Societies: Represented University of Waterloo Engineering at ESSCO AGM 2008, ESSCO AGM 2009, CFES Annual Congress 2009.