Sarah Schrock Email and Phone Number

Coordinates with customers to meet their supply chain and logistics needs, acting as day-to-day contact for clients and executing their business. Leverages process and technology to manage shipments and solve problems for clients. Routinely meets with Account Managers to share insights and expanding market share opportunities learned while engaging with customers.• Proactively communicates with over 20 customers per month regarding shipments, ensuring a customer-centric approach.•… Show more Coordinates with customers to meet their supply chain and logistics needs, acting as day-to-day contact for clients and executing their business. Leverages process and technology to manage shipments and solve problems for clients. Routinely meets with Account Managers to share insights and expanding market share opportunities learned while engaging with customers.• Proactively communicates with over 20 customers per month regarding shipments, ensuring a customer-centric approach.• Received Team Player Award for taking time to train colleagues, having excellent communication, and for going the extra mile.• Consistently meets goal of supporting balanced growth (volume and revenue) across top ten accounts.• Continuously improves procedures by automating processes identified through data analysis.• Reduced order build time by 50-70% per load by creating customized automation, allowing for multiple orders to be entered simultaneously. Show less

Hired as full-time employee after serving as a temp worker for Godshall Recruiting from October, 2016 to June, 2017.Ensured operational excellence by supporting customers and carriers. Tracked and traced shipments, scheduled appointments, entered shipment data, resolved customer issues and ensured on-time departures/arrivals.• Treated customer requests with a sense of urgency by responding to all requests with a 24-hour turnaround.• Answered over 500 inquires a week ensuring… Show more Hired as full-time employee after serving as a temp worker for Godshall Recruiting from October, 2016 to June, 2017.Ensured operational excellence by supporting customers and carriers. Tracked and traced shipments, scheduled appointments, entered shipment data, resolved customer issues and ensured on-time departures/arrivals.• Treated customer requests with a sense of urgency by responding to all requests with a 24-hour turnaround.• Answered over 500 inquires a week ensuring outstanding customer service via phone and email.• Identified and resolved over $10,000 in overcharges by auditing invoices. Show less

Supported Instructors and Assistants in a variety of instructional and management tasks including workflow process management and student data file organization.• Controlled classroom operations including pulling educational materials, advising parents and aiding teachers during instruction.• Coordinated with instructors ensuring standard operating procedures were followed accurately with 1:1 meetings.• Observed and assisted students in their lessons in conjunction with the main… Show more Supported Instructors and Assistants in a variety of instructional and management tasks including workflow process management and student data file organization.• Controlled classroom operations including pulling educational materials, advising parents and aiding teachers during instruction.• Coordinated with instructors ensuring standard operating procedures were followed accurately with 1:1 meetings.• Observed and assisted students in their lessons in conjunction with the main instructor.• Promoted a quiet classroom and orderly learning environment by organizing supplies and providing students additional activities. Show less

Expanded and maintained database of over 10,000 photos for in-store and online use. Assisted in-store customers with locating products.• Contributed over 50 edited photos per day to develop a comprehensive image database of merchandise.• Created over 900 posts and over 50 boards by launching multiple social media channels including Facebook and Pinterest.• Developed creative for promotional campaigns by coordinating with marketing and sales.

Designed and created specialty custom stationery and wedding invitations for an award-winning retailer.• Professionally communicated with clients regarding their orders.• Initiated and developed over 100 projects and successfully managed and prioritized simultaneous projects and daily tasks.• Consistently met tight deadlines and managed ambitious production schedules in a fast-paced work environment.

Met with client to discuss business objectives and newspaper requirements. Interpreted the organization's needs for the project and developed a concept to suit that purpose. Created concise and legible graphs to illustrate organization's earnings and expenditures. Proofread to produce accurate and high-quality work. Prepared files for print with regards to size, color, and resolution.

Assisted walk-in visitors to the office and attended to their needs. 
Maintained student database and processed paperwork. Created and implemented curriculum for presentations and workshops. 
Advised students in Columbus City Schools on college search and application processes.

Developed and updated materials to be used in resident advisor staff training, produced promotional housing materials for potentials students, performed consultation for department heads on changes for website redesign.

Designed, proofed, and edited literary and arts magazine. Created advertising materials for meetings and garnering submissions. Presided over weekly club meetings and collaborated with poetry, prose, and photography editors. Organized and promoted issue release parties. Built staff up from three members to over twenty through promotion and networking.

Constructed recognizable digital 3D replica of Hocking College campus in Second Life software; researched, managed and implemented open source code to create a dynamic environment, including meeting rooms, video viewing areas, interactive games and study guides; supervised work of department intern and collaborated in design and programming initiatives.