Sarah Seger Email & Phone Number

Richfield, Minnesota, Us

Head of Digital, Analytics, and Technology Transformation Practices and Enablement. Includes leading overall practices, ways of working, coaching, product practices and technology supply and functional skill development with the overall outcome of better ways of working within and across teams to increase our customer and employee impact of the digital technology products we build, and increase employee engagement and satisfaction (best places to work for technologists). Our outcome includes to collectively accelerate our continued transformation by working together more collaboratively across disciplines.

Richfield, Minnesota, Us

Technology transformation leader across tech talent transformation. Bring new initiatives to build and grow our tech talent, including definition of outcomes, measurement strategy, piloting and scaling new tech talent initiatives to build and grow pipelines of talent, as well as development for our existing technologists. Includes engineering bootcamps and other talent pipeline programs. Focus on integrating inclusion and diversity into everything we do. Sponsor Digital and Technology Diversity, Equity and Inclusion initiatives. Role also included selecting and opening our new Atlanta Technology Hub.

Richfield, Minnesota, Us

Leader for the Digital Portfolio organization - including the program management office, portfolio financial management office (agile financial management), communication, intake and planning office, as well as leadership across our technical development centers. Part of the leadership team to transform our digital organization to a more agile, product, digital organization. This transformation focused our teams more on outcomes, and worked to create processes and ways of working that supported the product model and agile ways of working.Partner and cross functional leadership across engineering, product, operations, program, finance, IT, business and more.Responsibilities include leadership, vision, prioritization, collaboration and strategy for the offices within the portfolio groups supporting all cross-functional partners to build and deploy amazing technology to bestbuy.com, apps, and digital tools for our customers, associates, and more. Responsible for overall technology capital budget across the digital organization. Also responsible for hiring, leadership, coaching, performance management, training and developing and more.In addition, active in Women in Technology leadership, mentoring, and supporting growth of individuals in the technical, career and leadership spaces.Was promoted to Sr. Director in April 2017; expanding responsibilities, leadership and influence.

Richfield, Minnesota, Us

Product Ownership / Management and leadership for multiple products under the Commerce Products Group, including: Activated Devices / Connections (Mobile Phones), Cart, Checkout, Offers, Payments, Commerce API, and Fulfillment products. These products include all views that our customers can interact with us - mobile devices, tablets, computers or even with our Blue Shirts in either the call center or physical stores.Responsibilities include leadership, vision, prioritization, collaboration and strategy for the seven product teams, working with the product managers on each product to ensure an amazing customer experience and successful product growth and development. Responsible for evangelizing both the products and the product management field as well. Responsible for overall technology capital budget across the teams. Also responsible for hiring, leadership, coaching, performance management and more.Was promoted to Director in October 2014; expanding responsibilities, leadership and influence.

Richfield, Minnesota, Us

Led an agile team (product owner / product manager) of business, customer experience, and technology experts to drive the connectivity business and iteratively develop and enhance our BestBuy.com website experience; and expand our presence on mobile devices, tablets and wherever our customers want to interact with us.This included building the teams and ways of working. Led the team to deliver on incremental benefits and over delivered our revenue and margin commitments, driving consistent value to our customers, associates, and our company.

Richfield, Minnesota, Us

Led the project management office capability (PMO) within BestBuy.com, as well as the portfolio of projects to ensure successful delivery of our projects. Led the team through a transition from waterfall to agile, and implementation of product teams. Including leading our transformation of our technology and our processes and ways of working.This includes things such as:*Project Management process and methodology*Resource Management and coordination*Program Management*Manage a team of project managers*Manage a team of business analysts*Financial tracking and reporting for the portfolio*Induction, Scoping, Road map*Projects into releases road map*Business Analyst / QA capability

Richfield, Minnesota, Us

Project Manager / Senior Project manager for Online Solutions at BestBuy.com. Lead multiple technology development projects varying in length; varying from short (2 months) to longer (1 year) with varying levels of risk and complexity. Work with multiple groups within Best Buy; as well as with Accenture, and other vendors. This includes working with creative teams, operations teams, marketing teams, and more.

San Francisco, California, Us

Project Manager for the Data Platform for a large complex high risk real estate software application development and installation. Worked with and facilitated communication in a highly matrix organization across multiple business segments (banking, mortgage, consumer credit group, and financial), as well as worked closely with our technology organization.Collected and presented data to various audiences, including the leadership team, senior management, and the steering committee and stakeholder groups regarding progress, results and deployment recommendations.Worked with stakeholders to gather and document requirements, as well as user acceptance testing criteria, and communicated with the stakeholders to keep them informed. Ensured project documentation was kept in a central location within SharePoint, and was also a site administrator.Acted as a liaison between client area, technical organization and others by planning, conducting and directing analysis of highly complex business problems to be solved through strategic e-Commerce-based solutions. Functioned as the technical project manager for large and complex projects. Developed project plans and schedules, including budgets.Utilized Agile project management methodology to manage software development projects. This included techniques like story writing, iteration planning and development, scrums, iteration retrospectives, and more.Project budgets ranged from small (100K) to larger (over 1MM).

San Francisco, California, Us

Led multiple projects for growth and enhancement to existing and new systems within the Mortgage Customer Service area. Collaborated with multiple business groups within the company.Change Management champion to allow adoption of new technologies to employ more secure correspondence with customers, as well as increase the productivitiy of employees. This resulted in faster response times to customers, which in turn resulted in higher customer satisfaction.Developed and maintained databases that stored servicing customer call center and internet service data. Developed and maintained status reporting and communication to mid and senior management.Compiled training materials and facilitated training to maintain legal compliance and increase productivity and quality results.Workflow management, including working with multiple teams and departments to coordinate work.

Overall profit and loss responsibility for two locations (New Horizon and Kids Quest). Had a staff of approximately 24 individuals. Responsible for leading the management team and staff. Staff's goal was to provide quality child care; both on a short term and long term basis; and to provide quality learning.Was able to lead the center to earn its first profit in history.

Mba, Business Administration, Project Management

Bs, General Management, Economics, Human Resources

Project Management Professional (Pmp)