Sarah Corbo Afhea Email & Phone Number

Developing and delivering training on applying Social Value in procurement to member Trusts across London. Supporting the Social Value and Sustainability team by empowering the London Procurement Partnership with robust understanding of Social Value and using the Social Value Portal.

Delivering Mental Health First Aid training to internal staff, supporting course administration, outreach and learner support.Project lead for scoping exercise on wellbeing support for health and social care staff.

Developing online and classroom train the trainer materials and support for a bespoke project.

Strategic lead for the development of the portfolio of MHFA England training products. Working with trainer network, researchers, graphic designers and publishers to create digital and physical learning courses and materials for high volume national delivery. Working with global organisations to analyse customer journey insight and create bespoke courses. Coordinating all project processes to deliver to schedule and budget, communicating and updating stakeholders across all levels of the business.

Relationship management of local franchise partners through regular phone calls, visits and meetings. Ensuring franchised Hubs report outputs on a weekly basis though the volunteer management platform. Coordination and monitoring of supplier relationships between all FoodCycle hubs nationally and food suppliers through national agreements.Quality management –setting up processes across the organisation to manage quality improvement of FoodCycle’s Hubs. Implementation of resultant updates to delivery, materials and processes. Supporting conference delivery by developing and delivering resources and training in cooking and nutrition. Analysis of conference feedback and hub performance in order to update training. Supporting and coaching a member of staff responsible for data and partnership management Management of Hub Programme Monitoring and Evaluation process through development, delivery and analysis of annual impact monitoring and evaluation surveys and case studies.

Managing a number of FoodCycle's franchised and directly-delivered hubs across the country, as well as creating and implementing a quality monitoring and control system across the Hubs programme.

The FoodCycle Pie in the Sky Community Café is based at the Bromley by Bow Centre in Tower Hamlets. At the café we serve delicious meals made using surplus ingredients, promote healthy eating in the community, and provide training opportunities for people looking to develop the skills and confidence needed to gain employment. The meals we serve at the café are healthy and provided at a low-cost, to make them as affordable as possible for the local community.I support volunteer trainees including young people not in employment, education or training, young ex-offenders, and people who are long-term unemployed.Serving over 50 meals per day, the bustling café environment provides an opportunity for confidence building and the development of skills needed to gain employment in the hospitality and food industry. We have developed a structured training model, offering an induction to working in a high-pressured kitchen environment, the development of cooking and nutrition skills, and customer service and barista training. Volunteer trainees also gain a level 2 Food Hygiene certification.

Stratford

• Responsible for starting up, growing and developing Seetec’s first ever training café from a semi-equipped premises to a profit-making business.• Recruitment and training of the café’s first Apprentice, supporting Apprentice towards achievement of Level 2 Kitchen Services hospitality qualification.• Management of accounts, supplier contracts, product selection, pricing and stock control, menu development, equipment purchase and maintenance and all day-to-day operations, HACCP controls and food preparation. Coordination of café marketing activity and promotional materials.• Management of business catering activity alongside café operations including menu development and costing, diary management, catering for business meetings, company events, specific dietary requirements and bespoke requests.

Montmartre, Paris

• Sabbatical spent working in award-winning baker and author Gontran Cherrier's bakery in order to gain exposure to continental pastry trends and techniques.www.gontrancherrierboulanger.com/

Putney And Clapham

• Having decided to undertake a career change in order to combine my Training and Quality skills with my interest in and passion for the food industry, I approached Gregg Wallace. Gregg offered me the opportunity to work across both his business and that of his Head Chef, giving me valuable experience in both a cafe and a brasserie environment. • I used my Quality experience to suggest improvements in how the business was run, particularly from the perspectives of staff training, Food Hygiene and profit improvement.

Croydon, United Kingdom

• Suggested for promotion into role by Chief Operating Director after eight months with Seetec. • Co-ordinating national network of Performance and Quality Managers, ensuring that the quarterly quality assurance cycle is maintained, contract performance is optimised and issues are escalated. • Acting as lead or assistant lead on a number of inspections including OfSTED, DWP, ESF, SFA, MATRIX and City and Guilds. Responsible for preparation and aftermath, including action planning.• Responsible for compliant document creation, version control and protected distribution across a variety of government funded programmes, requiring in-depth knowledge of various contract specifications and Service Level Agreements as well as liaison with key internal stakeholders. Successfully streamlined a suite of 40+ documents into 10 for high-volume programme across group.• Involvement in numerous internal and external company inspections as assistant or lead including two OfSTED inspections, MATRIX, City & Guilds and DWP/ESF; writing internal inspection reports.• Co-ordination of user feedback systems, including design, feedback analysis, compilation and distribution of resulting action plans. Reporting assimilated user feedback to the Board.• Selected by Board for Work Programme implementation team for East of England.

Croydon, United Kingdom

• Responsible for maintenance of quality assurance cycle for South / South East London region within Seetec and subcontractor offices for ESF contract and reporting findings across varying management levels. Management of ongoing district Action Plans.• Requested by Chief Operations Director to write annual Self Assessment Reports and accompanying Quality Improvement Plans for national SFA provision. Streamlined report length by 30%.

Welwyn Garden City

• Selected for highly sought-after Head Office role as direct progression from Tesco Graduate Scheme.• Successfully undertook first major re-write of programme materials since inception of the Tesco Apprenticeship programme based on City & Guilds and internal Self-Assessment recommendations.• Managed all Personnel Manager Verifier training for the Tesco Apprenticeship Programme through interactive four-hour training sessions to audiences of up to 100. Sole responsibility for creation of instructional video with ‘live’ examples of good and bad practice. Designed ‘train the trainer’ materials.• Improved management of end-of-programme Apprentice portfolio quality with more efficient close-down of programme despite increase in numbers, with 99.99% success rate.• Selected as judge for the 2008 Skillsmart Retail Apprentice of the Year panel.

Gatwick

• Recruited through highly selective process as Produce, then Electrical Manager on accelerated Graduate programme. Managed training, performance management and professional development for teams of 20.

Master Of Arts (Ma), Modern & Medieval Languages, Ii.I

Activities and Societies: Junior Combination Room Vice President 2004 Foreign Student Committee Vice President (ENS) 2005 Newsreader.

Certificate In Health Sciences, Pass

SK120 - Diabetes Care: 15 credits SDK125 - Introducing Health Sciences: A Case Study Approach: 30 credits (Distinction) SK183.

Education record

Activities and Societies: Young Enterprise - Managing Director Duke of Edinburgh Gold Award Girl Guides - Young Leader Fulcrum Challenge.