Sarah John Email & Phone Number

Washington, Dc, Us

Brick Township, New Jersey, Us

Irvine, Ca, Us

Irvine, Ca, Us

Mission Viejo, California, Us

An engaged passionate self-starter administrator operating a 60 bed nursing and rehabilitation facility in accordance with established policies and procedures while in compliance with all state / federal regulations. -In 14 months managed to increase facility CMS star rating from 2 to 4, with 5 star overall quality measures. -Supervised 80 employees and directly managed 10 departments to improve operations, communications, and enhance comprehensive resident centered care. -Consistently maintained labor expenses at or below budgeted PPD targets. -Successfully passed annual recertification Survey / Covid- 19 focus survey x3 and 0 citations received. -Implemented strategic investments to the Therapy Department by contracting local CFY’s and reduced annual wage variance by $50,000.

Sacramento, Ca, Us

Educate doctors, facility/ hospital discharge planners and other CCRC communities on how beneficial home health services are for an optimal continuum of care to a lower level of care setting. -Developed & maintained professional relationships with hospitals, SNF’s, ALF’s, Board & Cares, MD offices and the general community.-Collaborated with the Director of Nursing to ensure reimbursement and booked rates were accurate for month end billing.-Cultivated and maintained effective customer service relationships between our company staff, patients and referral partnerships.-Improving financial success by achieving and surpassing financial forecasts with obtaining and negotiating new HMO and DME contracts. -Collaborated with the Admissions team to validate clinical information and appropriate scheduling of field clinicians in a timely manner so as to increase productivity, patients and referral sources satisfaction rate. -Streamlined admissions process between company’s Sacramento intake and San Diego intake divisions within 1 week.

Miami, Fl, Us

Works to drive business development and facilitate the intake process of admitting terminally ill patients onto Hospice services at varying levels of care: respite, general inpatient, and continuous.-Served as a liaison between patients’ families, nurses/ social workers, doctors, referral sources, physicians, and facility staff to coordinate the admission including: appointments, payer source eligibility, treatment procedures, and discharge orders.-Entered in all demographic information into patient records including ICD 10 codes, medical stipulations, financial assessment, placement assessments, and insurance benefits.-Maintained comprehensive working knowledge of managed care contractual relationships and ensured that medical equipment/ services were delivered in accordance with contract provisions. -Triaged the needs of patients on service to facilitate care via telemedicine 24/7 and reduce quarterly hospital readmission rate by 33%.-Developed working relationships with other hospice, home health, and skilled nursing operations’ to adhere to patient centered care and allow the most appropriate transition of care.

Fairfax, Virginia , Us

Provides individualized support to clients with clinical and behavioral needs, in compliance with Community Service Board, Fairfax County, Medicaid, and State and Federal regulations. -Worked with a multidisciplinary team to aid one-on-one counseling and rehabilitation for individuals with severe mental illness and/or co-occurring disorders, from socio-economically diverse backgrounds.-Collected patients’ vitals and administers physician-prescribed medication in accordance with the MAR. Passed meds to 6-8 residents at varying schedules, depending on the community. -Facilitated recovery-oriented activities with residents, stimulating preventative care and/or crisis stabilization.-Integrated medical and mental health diagnosis codes (ex. ICD-10), disability and treatment procedures with client progress reports that were completed daily in each patient’s health record.