Sarah Phillips Email & Phone Number

Park City, Utah, United States

Park City, Utah, United States

Position eliminated during budget cuts.Responsible for facilitating, coordinating, and developing Pendry learning programs to include Know Thyself, Associate 10 Day training, and departmental specific skills and knowledge.Mentor, coach, and develop the Pendry Team, including front line associates and executive committee members.Manages associate relations.

United States

CONSULTANT: JAN 2022-Develop Human Resources Policies and Procedures as prescribed by City Council, HR, City Mgr.-Update/Redesign Policy & Procedures Handbooks.-Create collateral templates for new benefit/policy rollout.-Facilitate the positional training of new talent in the Executive Office.Recruiting & Sourcing Analyzed turnover & hiring trends-created.

-Create a strategic program for each listing and for overall brand development and increase market share. Design all print and online collateral for real estate listings and brand advertising for Principal Broker.-Manage social media, providing copy, photos, and videos to social media liaisons.-Hire and plan all creatives for photoshoots including drone.

Belmont, CA

Directed: School Force Sunday- a Donor Thank You event with an attendance of 1200+ donors. Increased the visibility of the Foundation, united the community, and influenced business leaders to support the event. Responsible for catering, collateral, logistics, and organization. Directed: Solely responsible for a site based 10-day Fundraising event -Reading.

• Oversaw 7-10 properties' weekly marketing strategies and leasing activities.
• Trained all new associates and provided refresher courses as needed for associates within the portfolio, utilizing the training program that I wrote. Training includes: providing exceptional and prompt customer.
• Interviewed acceptable candidates for open positions.
• Monitored delinquencies, market ready units, evictions and occupancy for portfolio.

Birmingham, Alabama Area

• MARKETING & TRAINING SPECIALIST/MANAGER, January 2008 – June 2009
• Wrote, designed, implemented from scratch “API University”, a Leasing and Marketing Training Program for all Arlington Associates, rolled out training to more than 150 associates in 12 states. Giving employees an.
• Created and Implemented a Quarterly Shopping Program. Increased average Mystery Shopping Scores by 30% after training was implemented.
• Facilitated the planning of the Annual Conference, including vendor sponsorship. Increased vendor sponsorship from $14,000 to $33,000 the first year and from $33,000 to $75,000 the second year.
• Worked with Arlington Properties Development Division to successfully develop marketing collateral for all new projects mixed use buildings and residential builds, temporary leasing centers, as well as budget.
• Implemented websites for every property within the organization, advancing the properties by providing online tours/application, online rent payments and online maintenance request.

Alabama

• MANAGEMENT RESOURCES DEVELOPMENT – Tuscaloosa, AlabamaPROPERTY & MARKETING MANAGER, 2004-2005
• Managed the financial and operational progress for a new 216 unit property
• Achieved 100% pre-leased occupancy before construction was completed.
• Responsible for the recruitment, supervision, motivation, and termination of all on-site staff.