Sarah Stallard Email & Phone Number

Wan Chai, Hong Kong, Hk

Wan Chai, Hong Kong, Hk

Directly responsible for serving as the point of contact for the President of Sales department & head of US office. - Maintain executive’s appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.- Conserves executive’s time by reading, researching, and routing correspondence, drafting letters and documents; collecting and analyzing information; initiating telecommunications.- Organize department meetings and events- Setting business meeting agendas- Review and consolidate incoming reports- Transcribing voice to text.- International and domestic travel booking.

Wan Chai, Hong Kong, Hk

As Office Administrator I am directly responsible for day-to-day activities related to financial planning, billing and record keeping, personnel and physical distribution and logistics within a global telecommunications organization.• Serve as Assistant to President of Voice Services− Scheduling assistance− Travel and logistics − Expense reporting− Consolidating content for voice team− Prep PowerPoint presentations for meetings • Serve as first point of contact for customers and vendors, answering and directing phone calls• Provide exceptional customer service experience • Maintain a knowledge of process to expedite the inquiries and requests of customers• Submit purchase requests for budget allowance, then negotiate with vendors (ie. catering, shipping, travel) to get best value for our budget• Keep office running smoothly by maintaining an organized and inventoried office • Submit maintenance requests for building maintenance and ensure completion• Sort incoming mail and handle FedEx shipping • Maintain schedule for conference room bookings• Assist in travel bookings for international employees• Event planning for all corporate functions including:− Company lunches 2x/wk− Summer and holiday parties− Assisted marketing department at International Telecom Week, Chicago, IL (2013 – 2014)− Attended Global Business Launch in Hong Kong, January 2015− Attended Global Business Launch in Hong Kong, January 2016• Maintain contact lists; create and maintain key fob access for ~75 employees and visitors

In this role I was directly responsible for assisting Audiology Clinic Director and faculty in all clinical aspects of patient care and treatment as well as administrative support for the Audiology Clinic while complying with all State and Federal confidentiality regulations.• Resolved patient concerns, referred patient to appropriate individual for problem resolution • Provided budget and accounting support including but not limited to:− Processing accounts payable and/or reimbursement requests in timely manner− Reconciling and processing credit card activity and statements• Process patient billing and insurance claims including but not limited to:− Determining specific insurance coverage and patient liability− Preparing insurance claims− Reviewing forms for completeness and accuracy− Contacting patients regarding insurance coverage, claims, or account balance− Receiving payments, post payments, and prints patient receipts• Performed basic clinic front-office tasks such as:− Answering telephones− Greeting patients− Responding to inquiries− Scheduling/confirming patient appointments− Preparing/maintaining patient charts system− Cleaning/straightening office • Created and maintained clinic’s daily schedule for 9 high-functioning health professionals• Served as rotation support during times of heavy traffic in clinic• Maintained accurate patient data including demographics for reporting purposes• Scheduling of appointments for 3 area locations based on demographics, availability and specialty• Complied with State and Federal privacy acts, including HIPAA and other compliance agency regulations

Springfield, Virginia, Us

In my role at Mount Vernon Lee Enterprises, Inc. (MVLE), I was directly responsible for developing goals to meet the individual’s and employer’s needs, monitoring the developmentally disabled adults’ progress and recommending new services and goals customized to the individual understanding and implementing vocational programs for individuals with developmental disabilities. • Supervised (10) mentally challenged and/or developmentally disabled adults while they performed perform basic manufacturing or assembly tasks • Instructed individuals on employability skills• Coached and mentored new hires/instructors and volunteers to work with the individuals to ensure alignment with plans developed by Program Manager• Maintained accurate and organized documentation in a timely manner − Quarterly reviews− Daily data− Attendance− Daily task lists− Time sheets− Progress notes • Provided weekly contact with families, group homes, and case managers (to inform about behavior re: progression toward individual plans and quarterly goals)• Performed 1:1 positive performance reviews with individuals • Providing coaching and feedback to staff in a service delivery environment• Ensured that the appropriate tasks are performed by our intellectually and developmentally disabled individuals based on their level of abilities• Assisted with the implementation and coordination of the quality control process• Demonstrated commitment to the future success of the individuals serves, program areas, staff and agency

Active Body Physical Therapy formerlly known as Accelerated Physical Therapy.As Physical Therapy Assistant, I was directly responsible for providing direct treatment services under the supervision of a physical therapist following the documented patient treatment plan.• Aided in the development/ coordination of intervention plans and adapted activities according to the needs of the patient as well as appropriately document treatment services• Met all professional, ethical and legal standards of practice• Participated with physical therapist in developing patient treatment plans • Administered a variety of exercises and interventions following the documented patient treatment plan• Observed and recorded the effectiveness of intervention, and documented patients progress• Proposed modification of specific intervention procedures to physical therapist • Coordinated treatment schedule with Physical Therapist and patients to ensure fit for each• Explained treatment techniques to patients to promote trust and well-being• Maintained a safe and clean working environment/and equipment• Built quality relationships with patients, physicians/providers, and co-workers• Liaised with insurance providers to ensure benefits and coverage amounts• Entered payments, charges, and new patient information in Revflow