Responsible for leading the account team for Amazon for all consumer products sold by Canon, including cameras, camcorders, printers, scanners and consumables. Success measured through achievement of performance targets in relation to sales and profit budgets; leading, developing and motivating people, sharing best practice around the account team, and within the EAD team.Managing country account budgets, setting growth targets, forecasting, account planning, category and product ranging, marketing and promotions, and co-advertising; collaborating and working alongside country teams to develop a closer relationship and enable faster decision making with a key international channel partner.Working closely with Amazon personnel to maximise and develop rich content, engaging with Amazon Media Group on product specific campaigns, planning product life cycle and stock management. Extensive European travel (weekly) visiting both Canon and customer offices in DE, FR, IT, ES and UK, attending key industry exhibitions eg Photokina and MEDPI, annual travel to Japan and USA for customer meetings.Developed working processes to monitor online sellers suspected of trademark infringement of Canon regional IP rights, removing listings to protect Canon's brand reputation and defending the market from non-localised products.

Brand new company role to develop the Mass Retail Channel in the UK with three key elements:Identify the accounts Canon under-traded or did not trade with and explore the growth opportunitiesBuild C level relationships to unlock potential and maximise opportunitiesIdentify changes needed to the Canon product planning cycles and marketing plans to meet this channel's needs and expectations.Channel started with 3 Key Account Managers and expanded to 6 as new accounts were opened and existing accounts (John Lewis, Amazon) subsequently grew and required closer attention; developed sub-channels for E-commerce and Grocery. Doubled the per annum revenue turnover with Argos YOY and improved profit for both companies. Opened new direct contracts with QVC, Tesco, Asda, Play.com, Dabs, and Amazon.Appeared on live TV as guest on QVC UK for Canon Todays Special Value on a camcorder, sold out in 4 airings.

Leading and managing through Team Leaders a department of 40+ staff involved in order processing, returns management, cash collection, sales reporting, and sales commission calculation and accrual, demonstration stock management, marketing promotion and retro accruals and payments. Took over the department prior to Oracle implementation and successfully managed the associated issues.

Leading and managing a department of 50+ staff involved with our indirect partners/dealer/resellers in order processing, cash collection, returns management, Marketing promotion and retro accruals and payment, Local inventory control of demonstration stock and spare parts warehouse, facilities management, sales commission calculation and accrual.Led department through two big changes - moving to a new operating system MOVEX, and a change of location from Sussex to Surrey as we moved to our new UK Head Office.