•Manage client relationships within the SMB and SMC space to enhance and accelerate the digital transformation and adoption of Microsoft cloud services among US based companies.•Responsible for engaging both customers and preferred partners as the primary point of contact, as well as aligning internal team resources to provide support and assistance to accelerate opportunity success and revenue generation.

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology, Industry X and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 733,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.As an Inside Sales Account Representative, I have several responsibilities such as:-Nurture a high volume of accounts; upsell/cross-sell/activate existing and new accounts -Has end-to-end sales responsibility for portfolio or territory on pipeline origination, pipeline progression, pipeline close, and post-close account management. -May create customized pricing, quotes, and contracts using online applications -Qualify Sales Development Representatives’ leads -Participate in client management calls -Retain and grow revenue within your accounts -Develop an understanding of our partners’ business goals and turn data into compelling stories and actionable insights to help them succeed -Work collaboratively with the sales team to develop, maintain, and grow relationships -Track, analyze, and communicate key quantitative metrics and business trends internally to leadership -Consult with partners that are out in the field and can either be client partners or outside third-party vendors -Document all aspects of the sales cycle in a variety of CRMs and be able to use LinkedIn to identify potential targets

Helping customers realize SHI's capabilities for managing Microsoft agreements, products, and services. By using proactive communication, I develop partnerships among company leaders and align resources within our customers' organizations. My goal is always to best understand the needs of my customers and find ways to help, utilizing the full support of our SHI leadership team. We typically work with customers using Microsoft to: TRANSFORM their ORGANIZATIONAL INFRASTRUCTURE (whether that be On-Premise, Cloud, or a Hybrid Model), and install EFFECTIVE COLLABORATION across company segments. We do this all while keeping sensitive data/assets SECURE and PROTECTED, at the most COST-EFFECTIVE and OPTIMIZED level.

SHI is a global IT solutions provider to Corporate, Enterprise, Public Sector and Academic customers. From software and hardware procurement to IT asset management and cloud computing, SHI delivers custom solutions for unique IT environments. Founded in 1989, SHI realized $10 billion in revenue and topped 4,200 employees in 2018.We partner with leaders in the IT industry such as Microsoft, Dell, HP, and Cisco to ensure we are delivering exceptional value and expertise to help our customers select, deploy, and manage technology. Our Solution Practices:-End User Work space-Unified Communication & Collaboration-Security-Data Center-Cloud-NetworkingAs an Inside Account Executive, I acquire new business through cold calling and supporting prospective methods. I am a trusted resource for customers and will diagnose and solve complex business problems. At SHI, I aim to foster long-term and mutually-beneficial relationships with my customers and partners, every single day.

• Schedule in-store and offsite community events with clients• Act as primary point of contact and prepares the Austin team for in-store community events and workshops• Coordinated a scheduled, four hour, in-store F1 event with Nico Hulkenberg, including STEM activities, game play, interviews, and autographs for 50+ attendees• Planned and presented a 150 student STEM field trip at the Austin corporate office that was filmed and used as promotion on Microsoft’s social media handles

• Primary provider of product knowledge and sales support for Microsoft retail customers. • Determine customer needs and sell high-value Microsoft technology solutions and services• Worked with corporate partners on Accessibility training for the community, gave trainings to 15+ attendees weekly for October Learning Disabilities Awareness month• Donated 17 GIVE (volunteer) hours with matched time for the 2018 year

Managing social media and public relations for Survive2Thrive Foundation.