Sarah Sunderman, Sphr Email & Phone Number

• Lead a Compliance Manager and Employee Relations Manager, and their respective teams, who are responsible for all processes related to benefits administration including ACA tracking, employment authorization.
• Act as the lead business partner and advisor to Senior Leadership, Regional Managers, and Branch Managers when concerns arise regarding labor law, employee relations, criminal… Show more
• Act as the lead business partner and advisor to Senior Leadership, Regional Managers, and Branch Managers when concerns arise regarding labor law, employee relations, criminal background checks, drug screening.
• Coach and advise members of the leadership team on their employees’ career paths and development, and disciplinary action when needed.
• Mitigate risk by continuously reviewing and updating company policies and practices based on changes in employment law, and develop new policies and procedures as needed.
• Complete a monthly compensation analysis at all employee levels and make appropriate recommendations and adjustments. Oversee all aspects of internal payroll processing and reporting.

Diamondhead, MS

• Act as the main point of contact and advisor to Branch Managers and Operations Managers when concerns arise regarding employment/labor law, criminal background checks, drug screening, E-Verify and Form I-9, OSHA.
• Lead a team of Compliance Specialists who maintain the company’s centralized processes for criminal background checks, FCRA compliance, employment authorization, and unemployment.
• Analyze compliance audit results to identify training… Show more
• Analyze compliance audit results to identify training opportunities and make recommendations.
• Facilitate regular training for all new hires and existing Staffing Specialists, Branch Managers, and Operations Managers within the organization to ensure they are properly equipped to make educated, compliant.
• Manage the FMLA process company-wide, for all temporary, contract, and internal employees.

Diamondhead, MS

• Manage the unemployment process and unemployment claims company-wide. Responsible for communication with the Department of Labor across all states regarding claims and SUTA rates.
• Partner with the Company’s Branch Managers, Operations Managers, and Account Managers to mitigate the Company’s exposure to risk through a strategic vetting process for all prospective clients and applicants.
• Advise clients of best risk management practices and provide support as needed.
• Act as the… Show more
• Act as the primary interface with the insurance broker on all lines of risk coverage.
• Manage the Company’s injury/incident process including accident investigation, workers’ compensation claims handling, and return-to-work program company-wide by partnering with assigned insurance adjusters and Branch.

Alpharetta, GA

• Oversaw 90+ contingent employees at at&t’s billing facility, producing approximately 800,000 bills daily.
• Responsible for interviewing, hiring, and training these employees; planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.
• Consistently audited the quality of the output through hands-on quality checks on each machine during the production day.
• Acted as the primary interface… Show more
• Acted as the primary interface with the client, at&t, all on-site vendors and TRC Staffing Services. Ensured the facility adhered to the TRC/Client contract.
• Maintained set standards for performance at all levels and monitored those standards and ensured they were being met.

Atlanta, GA

• Created the daily and weekly schedules for 80+ Attractions and Events employees, balancing employee requests with business needs. Accountable for maintaining the Attraction’s labor budget and reporting discrepancies on.
• Responsible for the timecards and payroll for 80+ employees on a weekly basis, ensuring that employees were paid in an… Show more
• Responsible for the timecards and payroll for 80+ employees on a weekly basis, ensuring that employees were paid in an accurate and timely manner.
• Head of the retention and recognition committee for all Attractions and Retail employees. Utilized this committee to plan creative celebrations, diversity discussions, and other special events for employees each.
• Communicated the principles and values of The Coca-Cola Company through personal contact with consumers and dignitaries from around the world in order to further enhance consumers’ connection with our brands.
• Maintained an active role in new hire training and on-boarding for Attractions employees, including keeping the Attraction’s Standard Operating Guides and other training materials up-to-date. Partnered with area.

Lake Buena Vista, FL

• Partnered with the College and International Programs Office and Labor Relations team to lead the training and on-boarding of International Cultural Representatives to World Showcase Attractions.
• Acted as the local Training Liaison to select and develop World Showcase Operations Trainers to ensure that new Cast Members received the highest quality training. Partnered with the Coordinator of Training to keep.
• Provided… Show more
• Provided consistent and continual coaching and feedback to 100+ International Cultural Representatives regarding The Disney Service Basics and operational excellence.
• Coordinated all communication media provided to a diverse group of International Program, College Program, and Full Time Cast Members.
• Managed the day-to-day operation of Epcot World Showcase Attractions and FriendShip Transportation.