Sarah Thacker Email & Phone Number

London, Gb

London, England, United Kingdom

• Enhanced business performance by analysing Google Analytics and website user behaviour, leading to the creation of an email marketing funnel that boosted user engagement.• Proactively identified opportunities for improvement in social media campaigns, optimising performance and driving omnichannel strategies.• Collaborated closely with clients to deliver data-driven recommendations, increasing efficiency and customer satisfaction.• Led strategic initiatives that directly contributed to business growth by improving digital operations.(Paused to focus on university studies.)

London, Greater London, United Kingdom

• Developed and launched the ‘WAH Treat Yo’self’ package, a unique customer offering that increased bookings and generated an immediate 20% revenue boost within two days of launch.• Transformed customer experience by designing tailored gift options for clients, resulting in higher satisfaction and repeat business.• Collaborated with management to design and implement data-driven marketing strategies, improving booking efficiency and operational effectiveness.• Delivered key metrics and trend reports to management, leading to informed business decisions and optimized resource allocation.

- Collecting and analysing weekly sales data to present to salon team with actionable insights for salon management.- Analysing customer feedback and expectations to provide actionable insights for the salon management..

London, United Kingdom

- First point of contact for salon appointments and internal/ external event enquiries.- Establishing client expectations from the outset and managing where necessary.- Ensuring client expectations and requirements are communicated to salon team to ensure seamless transition along the customer journey.

Exceed client nail art expectations using gel and regular nail polish.Create content for social media showcasing themed nail art designs and retail nail products.

North London

• Improved customer engagement by implementing personalised account alerts, resulting in consistent cross-selling opportunities for services such as student banking and insurance.• Optimized business strategy by analysing transaction data to identify key opportunities for customer outreach, leading to a measurable increase in client satisfaction and product uptake.• Actively built and managed a pipeline of business opportunities, ensuring steady revenue even during quiet periods.• Recognized for consistently exceeding sales targets and delivering exceptional customer service.

North London

Customer Service, Payroll management, labour management and data processing.I had many roles before becoming an Assistant Personnel Manager. These were cashier, Customer Trading Support, Payroll Clerk and Store Trainer.I resigned to pursue a vacancy at Barclays Bank.

Computer Science (Data Science), Data Science, First Class With Honours

Access To Higher Education: Economics, Finance And Mathematics