Sarah Thompson
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Sarah Thompson Email & Phone Number

Customer Success | Customer Support Advocate at brightwheel at brightwheel
Location: Durham, North Carolina, United States 9 work roles 2 schools
1 work email found @nu.edu 2 phones found area 434 LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email s****@nu.edu
Direct phone (434) ***-****
LinkedIn Profile matched
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Current company
Role
Customer Success | Customer Support Advocate at brightwheel
Location
Durham, North Carolina, United States

Who is Sarah Thompson? Overview

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Quick answer

Sarah Thompson is listed as Customer Success | Customer Support Advocate at brightwheel at brightwheel, based in Durham, North Carolina, United States. AeroLeads shows a work email signal at nu.edu, phone signal with area code 434, and a matched LinkedIn profile for Sarah Thompson.

Sarah Thompson previously worked as Implementation Manager at National University and Project Manager at World Faiths Development Dialogue. Sarah Thompson holds Master Of Arts (Ma), International Development from University Of Kent, Brussels School Of International Studies.

Company email context

Email format at brightwheel

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{first_initial}{last}@nu.edu
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Profile bio

About Sarah Thompson

Results-driven Implementation Manager with 8+ years of experience in the non-profit, technology, and education sectors. Skilled at leading globally diverse teams and working cross-culturally on programs and projects throughout South Asia and the US. Expertise in leading innovative projects, including AI-driven technology deployments and operational enhancements. Strong communicator and leader, skilled in engaging stakeholders and driving project adoption. Experienced in managing complex projects from strategic planning to execution, ensuring alignment with organizational goals and exceeding performance metrics. Holds advanced degrees in International Development and Sociology and Gender Studies, along with certifications like Stanford's Building An AI-Enabled Organization. Committed to delivering impactful solutions that enhance organizational initiatives and strategic objectives.

Listed skills include Teaching, Tutoring, Curriculum Development, Public Speaking, and 21 others.

Current workplace

Sarah Thompson's current company

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brightwheel
Brightwheel
Customer Success | Customer Support Advocate at brightwheel
Durham, NC, US
AeroLeads page
9 roles

Sarah Thompson work experience

A career timeline built from the work history available for this profile.

Customer Success | Customer Support Advocate At Brightwheel

Durham, Nc, Us

Implementation Manager

Raleigh, North Carolina, United States

Worked in NU’s RISE Lab, a unit that applies Research, Innovation, and Strategy in making the future of learning better for nontraditional, working, underserved, and military learners at the University. Coordinated the launch of various research and innovation efforts in areas of VR, AI, Career and Skills readiness, and next generation learning. Implemented AI-driven technology platforms in over 15 pilot projects to cater to academic and career needs of underserved and working student populations.Promoted educational equity by integrating social justice, diversity, equity, and inclusion into research and innovation efforts.Developed and implemented standardized processes to improve pilot and project efficiency.Oversaw solution pilot implementations from launch to hand-off with a 60+ percent adoption rate.Collaborated with stakeholders to define final project requirements and outcomes and ensure milestones are met.Utilized a multi-channel communication approach (e.g., email campaigns, webinars, texts) to promote a new language analysis product resulting in a 20% increase in learner engagement and click rates.Leveraged strong communication and leadership skills to create stakeholder/customer engagement and buy-in for new platforms and tools.

May 2022 - Jun 2024

Project Manager

Washington Dc-Baltimore Area

Led Bangladesh Social Cohesion project with BRAC University’s Centre for Peace and Justice in Dhaka, Bangladesh focusing on interfaith collaboration and aid.Managed all external partner, contractor, and consultant relationshipsLead qualitative research activities to inform reports and policy briefsDeveloped executive level funder reports with qualitative and quantitative data that demonstrated program risks, opportunities, and strengths Developed and monitored budgets, work plans, concept notes, timelines, and all project communication with remote teamManaged an interfaith COVID-19 online resource repository platform with Georgetown University’s Berkley Center and wrote a weekly digest sent to over 1,000 subscribers

Aug 2020 - May 2022

Program Associate

Institute For Reproductive Health, Georgetown University

Washington D.C. Metro Area

Supported two USAID-funded reproductive health projects.Increased user engagement by 30% by providing responsive and informative outreach and customer support for a mobile health app.Conducted qualitative and quantitative research analysis to inform white papers and policy briefs.Collaborated cross-functionally with finance, communications, and research teams.Supported technical elements of programs through support of research/M&E, contribution to data analysis, presentations, manuscript development, and implementation for project dissemination at local and national levels in Nepal.

Jan 2018 - Jan 2020

Education And Volunteer Manager

Siem Reap, Cambodia

Led and developed monthly capacity building workshops for staff and teachers focused on STEM and IT in the classroomRecruited, designed unique schedules for, trained, and managed over 50 global individual and group volunteersRecruited and interviewed over 40 local college students for JWOC scholarships Developed a first time monitoring tool to evaluate the impact of the Free Classes Program serving over 750 low-income students Managed and mentored a team of five local teachers and program managers Re-designed existing Child Protection Policy and gave trainings to volunteers, teachers, and staff

Sep 2016 - Sep 2017

Second Grade English Teacher

Shanghai City, China

Led grade two honors English department in lesson planning, test creation, and professional development Coordinated with primary department in updating and rewriting English curriculum for 2012-2014 Instructed individual and group technological literacy with iPad training and program efficiencyCollaborated with Chinese co-teacher to facilitate classroom management of a twenty-five student class

Aug 2012 - Jul 2014

Intern Case Worker

Roanoke, Virginia Area

Facilitated refugee employment and housing through career mentorship and rental application supportMaintained daily office operations, telecommunications, and performed administrative tasks Transported refugee clients to scheduled medical appointments and job interviews

Jan 2012 - May 2012

Greek Resident Manager

Salem, Virginia

Designed and implemented professional and academic programming for 30 to 40 residents Monitored resident safety and upheld rules and policies of Roanoke College Greek Residence LifeConducted weekly dorm inspections to ensure resident well-being in collaboration with seven Greek organizations

Aug 2010 - May 2011
2 education records

Sarah Thompson education

Sociology, Gender And Women'S Studies

Activities and Societies: Phi Mu Sorority, Dean's List

FAQ

Frequently asked questions about Sarah Thompson

Quick answers generated from the profile data available on this page.

What company does Sarah Thompson work for?

Sarah Thompson works for brightwheel.

What is Sarah Thompson's role at brightwheel?

Sarah Thompson is listed as Customer Success | Customer Support Advocate at brightwheel at brightwheel.

What is Sarah Thompson's email address?

AeroLeads has found 1 work email signal at @nu.edu for Sarah Thompson at brightwheel.

What is Sarah Thompson's phone number?

AeroLeads has found 2 phone signal(s) with area code 434 for Sarah Thompson at brightwheel.

Where is Sarah Thompson based?

Sarah Thompson is based in Durham, North Carolina, United States while working with brightwheel.

What companies has Sarah Thompson worked for?

Sarah Thompson has worked for Brightwheel, National University, World Faiths Development Dialogue, Institute For Reproductive Health, Georgetown University, and Journeys Within Our Community ( Jwoc).

How can I contact Sarah Thompson?

You can use AeroLeads to view verified contact signals for Sarah Thompson at brightwheel, including work email, phone, and LinkedIn data when available.

What schools did Sarah Thompson attend?

Sarah Thompson holds Master Of Arts (Ma), International Development from University Of Kent, Brussels School Of International Studies.

What skills is Sarah Thompson known for?

Sarah Thompson is listed with skills including Teaching, Tutoring, Curriculum Development, Public Speaking, Lesson Planning, Microsoft Office, Powerpoint, and Microsoft Word.

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