Manage key client relationships and partnerships in a highly competitive market.Initiated and led cross-functional departmental communicationDeveloped and streamlined a database to identify client renewals related to website services, identifying inefficiencies or discrepancies, resulting in over significant company savingsIn collaboration with the executive leadership team, developed financial forecasts, departmental budgets, and annual expenditure plans. Enhanced budget management and forecasting accuracy through the implementation of a new purchase order system. Act as a key advisor for proposal submissions, overseeing cost-analysis, negotiations, and proposal writing, as well as primary advisor for the contract lifecycle once awarded, including labor invoicing, compliance reviews, employee management, and contract amendment and renewal or recompete work. Oversee proposal development and pricing strategy, including market wage analysis, detailed cost estimation for labor categories to ensure competitive and accurate price proposals for clients. Led the initiative to establish a centralized repository for tracking project performance, employee experience and certifications as it relates to proposals, and capabilities statements, streamlining access to critical data and documentation.Led the successful submission for contract vehicles, including price negotiations to secure favorable contract terms and position the company for increased federal procurement opportunities. Manage a diverse portfolio of contract vehicles awarded to the company for federal, local, state, and education procurements.

Introduced and championed a comprehensive 5-phase approach to development projects, standardizing templates and contracts, which became the organizational standard for project execution. Introduced a standardized approach to development projects, elevated the capabilities of our commercial division by transitioning to mainly smaller projects valued at 3k or less to successfully overseeing and delivering large-scale projects worth up to 750k, showcasing the significant growth of the commercial development department. Facilitated and enhanced both on-shore commercial project management team and off-shore development team’s communication, resulting in cohesive and consistent deliverables. Achieved a marked increase in software revenue and substantial expansion of our custom-developed member tracking system used by non-profit organizations and school districts. Successfully grew the use base to over 100,000 youth members spanning over 19 organizations.

Responsible for creating promotional material, marketing material, press releases, and website content to bolster visibility and client engagement. Oversaw operations of the Pearson Vue and PAN test center, catering to over 100 clients monthly.Negotiated collections to reclaim funds from delinquent accounts and prepared detailed monthly financial reports for the President & CEO.Managed a dedicated team of four network technicians, ensuring calendar coordination for client visits, both remote and on-site, ensuring efficient task completion.Actively represented the company at conferences and seminars, fostering relationships and building brand visibility.