Sarah M. Email & Phone Number

Greenfield, Ma, Us

Remote

Remote

Ran revenue operations for a management consulting firm that works in private equity, growth equity, mid-market SaaS, and enterprise spaces across diverse verticals. Reported directly to the C-suite.• Built Hubspot instance from scratch: consolidated and migrated prior point solution and spreadsheet tech stack, resulting in an 18% spend reduction.• Automated data & contact logging, object associations, and data cleanup, resulting in the first regularly-updated single source of truth in company history. • Implemented live, custom reporting and dashboards for leadership resulting in increased pipeline, lead, and won/lost detail visibility to inform GTM strategy.• Built SOW and Payment Schedule tools for standardized, point-and-click SOW, MSA, and NDA creation and automatic invoice generation, eliminating process bottlenecks.• Created text- and video-based training modules and comprehensive reference materials on Thinktiv’s sales process, Hubspot, PandaDoc, and Apollo.io.• Restructured the sales cycle to emphasize discovery and early stakeholder involvement in order to decrease time-to-close, increase close rate, and better align opportunities with resourcing.

Remote

Used a consultative sales approach to advise on tutoring and test preparation programs. Built and maintained client relationships, ensuring client satisfaction with responsive account management.• Generated $1.25M in 2021 sales (104% goal), and $747K in 2022 Q1 + Q2 (116% goal)• Received an average rating of 4.76/5 in client feedback surveys, as a result of coordinating across departments to provide exceptional service for high-touch clients,• Analytics, integrations, sales training, and process management for Calendly, resulting in a 63% close rate for Calendly-generated opportunities and $66.5K in revenue for June 2022• Created processes and conducted trainings on how to use system reports for improved prospecting, resulting in 3 new campaigns in July 2022• Coordinated with business development to create focused prospecting campaigns in 2 underperforming markets• Built complex Excel sheets for YOY and MOM sales reporting, resulting in the real-time identification of underperforming lead categories, and improved sales targeting

Greater Atlanta Area

Provided private tutoring for high school courses, AP, and SAT Subjects. Specialized in biology, chemistry, math, and environmental science. Student skill levels ranged from remedial to advanced placement. • Ranked in the top 6% most requested tutors companywide, despite academic (non-SAT/ACT prep) tutoring being only 7% of the business • Tutored an average of 15 students per week• Received extremely positive feedback from 95% of parents

Greater Atlanta Area

PI: Dr. Charles DerbyMapped chemoreceptor expression in Daphnia using molecular biology techniques. Conducted behavioral assays assessing quality of artificial shrimp feed, predator/prey relationships.• Developed RT-PCR and IHC/fluorescent microscopy assays for Daphnia• Helped produce a sustainable, soy-based feed for use in shrimp aquaculture, in collaboration with iAqua (Kauai, HI)• Maintained 180-200 gallon saltwater, multi-tank systems for shrimp, sea catfish, and multiple lobster species

Greater Atlanta Area

Undergraduate Neuroscience Laboratory (NEUR3010)Supervisor: Dr. Michael BlackProvided hands-on instruction in a learning lab setting. Prepped laboratory materials and maintained equipment. Graded exams and student papers. Supervised end-of-semester student research projects. • Taught over 50 students and supervised over 17 student research projects• Devised grading rubrics and guidelines for 70% of course assignments• Promoted to head TA after only 2 semesters, and trained 4 new TAs

Miami/Fort Lauderdale Area

PI: Dr. John LamkinSorted zooplankton tow samples from annual research cruises. Counted Bluefin tuna larvae, lobster larvae, and fish eggs within each sample, to assess Gulf of Mexico populations.• Sorted 1-2 liters of zooplankton tow samples per day• Re-cataloged and digital archived several hundred larval fish samples

Coral Gables, Fl

Distributed general university information in person and via phone to campus patrons, including directions to various offices and buildings on campus, building hours, running the lost and found, and making change. Conducted banner advertisement reservations and sales. Sold student metro passes, parking passes, sporting event tickets, and other Ticket Master tickets.

Galveston, Tx

PI: Dr. Anna ArmitageStudied how different plant structure provide marine snails with protection from predation. Conducted field research measuring leaf area, soil, individual counts for mangroves and salt marshes.• Created a behavioral assay to assess predation of marine snails• Generated pilot data assessing the biotic and abiotic characteristics of mixed mangrove and salt marsh habitats

Miami/Fort Lauderdale Area

PI: Dr. Lynne FieberResearched the effects of chronic heavy metal exposure (chromium) on the growth and survival of marine invertebrate nervous systems.• Successfully cultured healthy Aplysia neurons for double the average culture time• Implemented a novel survivorship analysis for chronic heavy metal exposure in Aplysia neurons

Miami/Fort Lauderdale Area

Performed daily tank maintenance and feeding for Aplysia aquaculture, weekly macroalgae stock assessments, and weekly water quality and macronutrient measurements. • Monitored and modeled macronutrients for the 16,800 gallon macroalgae culture system• Maintained Aplysia aquaculture systems, which shipped over 10,000 animals per year

Bachelor Of Science - Bs, Marine Biology And Biological Oceanography

Minors in Chemistry and Mathematics Study Abroad: Isabela Oceanographic Institute, Galapagos Islands, Ecuador (2012)

Master Of Science - Ms, Neuroscience