In-Home Designer
CurrentExpert in custom space design with a vast knowledge of all storage and organization solutions and products sold at The Container Store. Manages the customer relationship development for The Container Store’s in-home and store customers. Manages projects from inquiry through installation to provide a seamless customer experience and achieve sales and other goals. Works with customers in their homes by appointment, as well as when scheduled in the store, as needed.Designs and sells The Container Store Custom Closets and elfa (custom closets), closet completion products and other storage and organization solutions to The Container Stores in-home customersDesign and sell complete, functional and aesthetically appealing solutionsManage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others. Proficient and consistent use of company communication tools and emails are requiredCollaborate, partner and communicate with Store Leadership, Store Employees and Customer Solutions Department (CSD) teams to manage projects from inquiry to installation, and achieve sales and other goalsDevelop clientele through networking and referrals, as well as leads generated within the storePlan and execute strategies for closing sales and meeting goalsActively lead and participate in the maintenance of the custom closets showroom