Sarah Waldeck Email & Phone Number

Cambridge, On, Ca

Cambridge, Ontario, Canada

Cambridge, Ontario, Canada

Manage complaint system, perform investigation and root cause analysis on product quality complaintsOversee recall program and annual mock recallsCoordinate with Supply Chain to manage the Third Party Logistics programSubject Matter Expert for imported finished productsCorrespond with Health Authorities as required

Mississauga, Ontario, Canada

Ensure site compliance as per GUI-0001Maintain DEL, MDEL, Foreign Site Annex and Table AInvestigate all product quality complaints and inquires in a timely manner

Managed complaint system, performed investigation and root cause analysis on all product quality complaintsLead internal auditor (GMP and ISO 13485)Oversaw recall program and annual mock recallsCoordinated with Supply Chain to manage the Third Party Logistics programSubject Matter Expert for imported finished productsCorresponded with Health Authorities as requiredAssisted Pharmacovigilance with quality investigations

Cambridge, Ontario, Canada

Supported Project Management team on current projectsDeveloped protocols for projectsAligned needs of multiple departments in developing SOPs and protocols for execution of development projects

Cambridge, Ontario, Canada

Analyzed and presented quarterly complaints trends to senior managementMaintained quality system to ensure efficient processing of complaintsEnsured customer-centricity through timely response to customer inquiresAssisted quality assurance and pharmacovigilance department including reviewing export documentation, artwork and conducting internal audits

Cambridge, Ontario

Prepared and submitted annual reports in collaboration with local and international colleagues by deadline, 60 days after data lock pointAnalyzed over 400 received complaints for reported adverse reactions and follow-up with dentists to ensure complete reportingDeveloped monthly reconciliation report to summarize monthly complaint activity and ensure all teams are aware of all complaints received. Adapted by Global Pharmaceutical Department to ensure all adverse event cases are assessed

Cambridge, Ontario

Developed Raw Material Vendor Management program to comply with current FDA and Health Canada guidelinesCorresponded clearly with suppliers and internal departments to obtain technical documentationCommended for ability to organize and complete projects by deadline

Cambridge, Ontario

Communicated with team members and day shifts to efficiently conduct daily cleaning duties of the sterile manufacturing suitesPassed aseptic gowning certification on first attempt

Mississauga, Ontario

Prepared components, labelled and released over 100 batches of product to customers dailyProblem solved as issues arose, in communication with other team members and managementAddressed health & safety complaints as member of Joint Health & Safety TeamLed a validation and a time study to improve efficiency of production clerks and reduce process redundancy

London, Ontario

Issued 10 or more parking tickets per 4 hour shiftProvided weekend guest check-in for university residencesAssisted visitors during university events

Toronto, Ontario

Developed small-scale process of filtration and chromatography for testing hypothesesSterilized all equipment used in manufacture of Pertussis vaccineAssisted in pass-through and run-through of component Pertussis manufacturingContributed relevant journal articles to the component Pertussis librarySampled water daily using proper technique to ensure quality of sample

London, Ontario

Issued 10 or more parking tickets per 4 hour shiftProvided weekend guest check-in for university residencesAssisted visitors at university information booths and during university events

Cambridge, Ontario

Provided waitressing services to catering companies in the Cambridge areaContinuously requested by the same catering company when they require extra servers

Cambridge, Ontario

Taught private swimming lessons one-on-one to children ages 5 to 13, ensuring safety and challengeEnsured Children passed their swimming level at the YMCAAttained National Lifeguard, Lifesaving Society Instructor and Water Safety Instructor certification

Waterloo, Ontario

Used PubMed, Web of Science and Google Scholar to research scientific articles relevant to researchLearned new lab techniques: vortexing to dissolve solids in solution, using proper sized pipettes and passaging HeLa cells, using spectrophotometer to analyze interactions between compoundsLab Skills: Plating techniques, Gram-stain, Differential and Selective tests for bacteria

London, Ontario

Helped stuff and hand out student plannersDistributed bus passesCommended for efficiency in tasks

Cambridge, Ontario

Created and led children ages 3 to 12 through unique crafts, sports and gamesCommunicated with parents to inform them of off-site activities and special event daysEnsured the safety of up to 15 children ages 3 to 9 or up to 26 preteens for activitiesCertified in Standard First Aid and level C CPR

Cambridge, Ontario

Served 30 residents dinner in timely mannerMade time to listen to and talk with residents

Cambridge, Ontario

Created and led children ages 3 to 12 through unique crafts, sports and gamesCommunicated with parents to inform them of off-site activities and special event daysEnsured the safety of up to 15 children ages 3 to 9 or up to 26 preteens for activitiesCertified in Standard First Aid and level C CPR

Master Of Business Administration - Mba, Business Administration And Management, General

Specialization in Strategic Management

Post-Graduate Project Management Certificate, Project Management

Bachelor Of Medical Science, Medical Science

Activities and Societies: Bachelor of Medical Science Volunteer Activities Paper Art Club (January 2009 - April 2011) University.

Education record

Activities and Societies: Southwood Student Activities Council (September 2007 – May 2008) Southwood Secondary School Chamber Choir.