Sarah Rappe Email & Phone Number

Denver, Colorado, United States

• Partner with the Chief of Staff in leading vital enterprise initiatives
• Direct the effort to refine the enterprise strategic plan, ensuring it reflects the preferences and requirements of our clients and associates
• Oversee enterprise-wide advancement toward the strategic plan and deliver quarterly updates to key executives
• Craft the agenda for quarterly leadership strategy sessions and support the facilitation of collaborative discussions
• Assure that all associates and new partners are clear on how they contribute to the execution of our strategic plan
• Spearhead comprehensive enterprise business continuity plan and response, overseeing enterprise incident management, and providing assistance to local response efforts

Denver, Colorado, United States

• Facilitate the development of strategic plans across operating businesses and business functions
• Develop a system for tracking progress towards enterprise objectives and delivering quarterly updates to executives
• Assist the Chief of Staff in spearheading critical enterprise initiatives, notably Environmental, Social, and Governance (ESG) efforts and Business Continuity Planning (BCP)

Denver, Colorado

• Demonstrated success in simultaneously fulfilling the dual responsibilities of driving efficiency within a Business Intelligence team and managing client/internal operations for an internal InsureTech start-up
• Proven ability to foster collaboration, streamline processes, and deliver high-quality solutions

Greater Denver Area

• Lead desktop deployment technology workstream as part of multi-million-dollar call center acquisition
• Responsible for driving the procurement, imaging, distribution and deployment of over 4,000 PCs and laptops across 15 locations
• Demonstrated versatility when adapting to a weekly changing implementation plan by expectationsetting and communicating a clear and executable plan B to team members
• Managed third-party vendor to meet aggressive delivery timelines

Greater Denver Area

• Demonstrated broad application knowledge by communicating business requirements to technical team and technical limitations to business stakeholders to minimize cost and increase efficiency when making enhancements to.
• Streamlined and standardized existing quality assurance testing by creatively leveraging JIRA to centralize testing, bug reporting, bug resolution and re-testing

Greater Chicago Area

• Drive functional discovery; track out of scope functional requirements, address these deltas with internal and external stakeholders
• Translate business requirements into functional user stories and activity diagrams
• Collaborate with developers to establish the technical vision; analyze tradeoffs between usability and performance needs
• Conduct client training, as necessary, on platform and project customizations with clients
• Serve as the functional expert on the Magento and hybris eCommerce platforms
• Mentor junior analysts

Greater Chicago Area

• Developed innovative, custom web applications to meet specific business needs in a variety of industries (Pharma, Energy, Food Service, Insurance, & Manufacturing)
• Maintained client relationships and exceeded expectations in high stress, lone-wolf scenarios
• Uncovered unmet client needs and successfully sold additional work
• Delivered secure, seamless, and simplified form filling applications to ease user adoption and meet compliance regulations
• Gathered business requirements from four business groups in order to onboard different groups onto an existing application allowing for cross-department document approval processes.
• Identified new business group needs in order to design and implement a technical approach

Greater Chicago Area

• Designed and developed custom Java applications to verify the consistency of data and ensure reliable search functionality for business partners
• Successfully delivered troubled workflow migration upgrades by pinpointing root causes and resolving technical issues
• Created a web application for external users to access internal documents through the client’s firewall. Development included creating a user interface for external users to search and view documents and a separate.

• Organize files and events using Excel and Access
• Collaborate with peers and associates in the CSC in assisting with the annual Ganey Award Dinner, helping with logistics and event planning

Greater Denver Area

• Assisted in a series of projects within the human resources functions of learning and development, employee benefits, and employee relations.
• Delivered tangible results to the department through individual success plan standardization, company wide instant messaging research, and a survey of the department.