Sarah Rappe Email & Phone Number

Denver, Colorado, United States

• Partner with the Chief of Staff in leading vital enterprise initiatives• Direct the effort to refine the enterprise strategic plan, ensuring it reflects the preferences and requirements of our clients and associates• Oversee enterprise-wide advancement toward the strategic plan and deliver quarterly updates to key executives• Craft the agenda for quarterly leadership strategy sessions and support the facilitation of collaborative discussions• Assure that all associates and new partners are clear on how they contribute to the execution of our strategic plan• Spearhead comprehensive enterprise business continuity plan and response, overseeing enterprise incident management, and providing assistance to local response efforts

Denver, Colorado, United States

• Facilitate the development of strategic plans across operating businesses and business functions• Develop a system for tracking progress towards enterprise objectives and delivering quarterly updates to executives• Assist the Chief of Staff in spearheading critical enterprise initiatives, notably Environmental, Social, and Governance (ESG) efforts and Business Continuity Planning (BCP)

Denver, Colorado

• Demonstrated success in simultaneously fulfilling the dual responsibilities of driving efficiency within a Business Intelligence team and managing client/internal operations for an internal InsureTech start-up• Proven ability to foster collaboration, streamline processes, and deliver high-quality solutions

Greater Denver Area

• Lead desktop deployment technology workstream as part of multi-million-dollar call center acquisition• Responsible for driving the procurement, imaging, distribution and deployment of over 4,000 PCs and laptops across 15 locations• Demonstrated versatility when adapting to a weekly changing implementation plan by expectationsetting and communicating a clear and executable plan B to team members• Managed third-party vendor to meet aggressive delivery timelines

Greater Denver Area

• Demonstrated broad application knowledge by communicating business requirements to technical team and technical limitations to business stakeholders to minimize cost and increase efficiency when making enhancements to an existing application• Streamlined and standardized existing quality assurance testing by creatively leveraging JIRA to centralize testing, bug reporting, bug resolution and re-testing

Greater Chicago Area

• Drive functional discovery; track out of scope functional requirements, address these deltas with internal and external stakeholders• Translate business requirements into functional user stories and activity diagrams• Collaborate with developers to establish the technical vision; analyze tradeoffs between usability and performance needs• Conduct client training, as necessary, on platform and project customizations with clients• Serve as the functional expert on the Magento and hybris eCommerce platforms • Mentor junior analysts

Greater Chicago Area

• Developed innovative, custom web applications to meet specific business needs in a variety of industries (Pharma, Energy, Food Service, Insurance, & Manufacturing)• Maintained client relationships and exceeded expectations in high stress, lone-wolf scenarios• Uncovered unmet client needs and successfully sold additional work • Delivered secure, seamless, and simplified form filling applications to ease user adoption and meet compliance regulations • Gathered business requirements from four business groups in order to onboard different groups onto an existing application allowing for cross-department document approval processes. • Identified new business group needs in order to design and implement a technical approach • Lead analyst on a search portal upgrade from a database backend to an Apache SOLR cache. • Translated business requirements from the existing application to the upgraded portal.• Managed up at least one developer throughout the course of each project. Responsible for tracking developer ETC’s and providing feedback and developer evaluations at each project end.

Greater Chicago Area

• Designed and developed custom Java applications to verify the consistency of data and ensure reliable search functionality for business partners• Successfully delivered troubled workflow migration upgrades by pinpointing root causes and resolving technical issues• Created a web application for external users to access internal documents through the client’s firewall. Development included creating a user interface for external users to search and view documents and a separate interface for administrators to create user groups. Involved in all stages of the project including development, testing and implementation.

•Organize files and events using Excel and Access•Collaborate with peers and associates in the CSC in assisting with the annual Ganey Award Dinner, helping with logistics and event planning

Greater Denver Area

• Assisted in a series of projects within the human resources functions of learning and development, employee benefits, and employee relations. • Delivered tangible results to the department through individual success plan standardization, company wide instant messaging research, and a survey of the department.