Business Process And Analytics Manager
CurrentI own the organisational business process for raising and managing restricted funding. Within this I maintain the process, ensure all those involved in funding know how to follow it, adapt the process to fit ‘non-standard’ situations such as co-financing or multi-country funding, and create clear documentation. I also manage the software system which facilitates the funding process, ensuring users are trained, working with developers to resolve bugs and make system improvements, and… Show more I own the organisational business process for raising and managing restricted funding. Within this I maintain the process, ensure all those involved in funding know how to follow it, adapt the process to fit ‘non-standard’ situations such as co-financing or multi-country funding, and create clear documentation. I also manage the software system which facilitates the funding process, ensuring users are trained, working with developers to resolve bugs and make system improvements, and understanding users’ experience of the system to improve documentation, training or system features. Utilising Power BI and data from the funding system and financial systems, I produce funding KPIs which monitor raising and managing of restricted funding via a variety of lenses and with in depth analysis. This serves as input to discussions across Funding, Finance and Programmes at country, regional and global level.Recently I have also been the funding lead on a project to replace the funding system with a new combined funding and programme system. This has involved user requirements gathering, user stories, negotiating over system features and how processes are to be carried out on the system. Show less