With over four years of experience in customer success at Sprinklr, and 10 years of experience in Digital Marketing SaaS, I lead a team of senior managers who help the world's most valuable brands create happier customers. I am passionate about consultative sales and building enterprise SaaS solutions that leverage the power of social media communications. As an Area Director, I oversee a $40m book of business and ensure my people and customers achieve their desired goals and outcomes. I also collaborate cross-functionally with other teams and departments to deliver amazing experiences and exceed business targets. Psychological safety, servant leadership, high performance, and growth mindset are pillars of my team.

As a Senior Success Manager, I manage a $5m enterprise book of business in FL & GA and am primarily responsible for helping empower my customers to achieve their desired business goals. I regularly exceed business targets.I quarterback cross collaboratively across the business to ensure my customers are equipped with everything they need to be successful. Measured on renewals (retention), product adoption, and delivering amazing experiences for my customers.

Currently helping the world's most valuable brands create happier customers! At Sprinklr I manage a $5m enterprise book of business in FL & GA and am primarily responsible for helping empower my customers to achieve their desired business goals. I quarterback cross collaboratively across the business to ensure my customers are equipped with everything they need to be successful. Measured on renewals, product adoption, and delivering amazing experiences for my customers.

As a Sales Director at NetBase, I oversee sales for 11 states, working with both brands and agencies. NetBase is an award winning AI-driven platform that helps clients surface relevant insights from Social Media conversations and their external customer satisfaction data.With the largest social media data set available on the market, the fastest speed to insight, and 7x greater accuracy than our closest competitor, our platform works for you.Last year 80% of our new capabilities were based on client suggestions- what do you want to see from your social listening platform?

As Director of Social Solutions I work with a $25 million portfolio on further education of Meltwater's Social suite of services and expanding current client accounts. In addition, I work on service optimization and best use practices. Primarily, I specialize in Influencer Marketing and Social Media, but have fluency in all Meltwater & Media Intelligence products. I'm passionate about building enterprise solutions that save my clients time and help them showcase their successes.Along with being an individual contributor, I also operate as the sales executive for a team of 34 account managers.

As Director of Client Strategy I work with a multi million dollar portfolio on further education of Meltwater's suite of services and expanding current client accounts. In addition, I work on service optimization and best use practices. Primarily, I specialize in Influencer Marketing and Social Media, but have fluency in all Meltwater & Media Intelligence products. I'm passionate about building enterprise solutions that save my clients time and help them showcase their successes.Along with being an individual contributor, I also work with a team of 8 and manage a direct report.#1 USD Dollars Sold Americas, Top 5 Globally in my role.

Help thousands of clients stay on top of billions of real-time editorial, blog, and social media conversations, and extract the insights they need to understand and drive brand perception for their companies.

Help thousands of clients stay on top of billions of real-time editorial, blog, and social media conversations, and extract the insights they need to understand and drive brand perception for their companies.

Developed personal relationships with clients by offering excellent customer service in a professional manner and exceeded sales quotas.