Ted Rogers School of ManagementAccounting & FinanceEconomics & Management Science, Business Management

• Provided intake services and counselling for students (young adult and adult) who identify with a mental health and/or addictions challenges with a strong focus in solution-focused, strengths-based, and anti-oppressive practice• Counselling sessions spanned identification of academic and psychosocial goals and pathways, crisis intervention and support, awareness of strengths and supports in transition, and referring to community and College resources• Supported peer leaders and the coordination of community spaces for students within the program

• Designed lessons and taught weekly classes of 50 first-year students • Graded and managed coursework and communication using the online learning platform• Met with students to discuss course material and to provide support and mentorship; referred to appropriate campus resources • Created midterms, final exams and test banks and upheld University policies• Supervised and supported three teaching assistants

• Provided intake and clinical services to adults aged 55+ within the Palliative Care Unit (PCU); responsible for an ongoing caseload of 10 patients and their families• Conducted psychosocial admission assessments and counselled patients and their families using solution-focused and brief therapies • Assisted in planning for the end of life stage and researched and referred to community resources • Worked within a multidisciplinary team and collaborated with colleagues to provide care • Supported and provided education around social service applications as needed (e.g. compassionate care benefits, housing)• Worked in a way that respected and supported the diversity of patients, families, and care team members• Researched and compiled a resource list of end-of-life services in the GTA

• Designed and created the University’s online exam administration training course using inclusive design principles; included training videos, learning modules and test content• Created and delivered training module on providing support to students in crisis• Met project deadlines and delivered the training within budget• As the first individual in the role, identified work processes and documented in a 30+ page protocol manual for the position outlining duties and responsibilities, processes, and available resources and contacts • Coordinated the recruitment cycle for over 40 employees using University software, created a scoring system to screen over 100 applicants • Responded to student, proctor, and professor inquiries about examination scheduling, hiring, procedures and policies, and referred to other campus resources• Tracked employee hours; administered contracts and compensation; purchased exam and office supplies; scheduled catering; booked rooms; and prepared materials for distribution at exams

• Taught educational seminars for students fostering an environment of learning, respect, and inclusion• Graded papers and tests, responded to student inquiries within 24 hours, provided written and oral feedback and referred to campus services • Provided mentorship to guide students as they navigated course-work and assignments, selected courses and organized schedules, and adhered to university policies, procedures, and deadlines