Bringing communities to life and creating a more livable, sustainable, and shareable world.

- Managed a portfolio of federal clients and delivered high-quality service and commercial accommodation solutions in order to meet diverse client needs and maintain positive relationships.- Developed vision and strategy for clients while resolving their accommodation challenges. Collaborated with multi-disciplinary project teams, partners and stakeholders in order to promote innovation and guide change. - Resolved client service issues in a timely manner while providing guidance on government policies, legislation, compliance programs, regulations and procedures. - Responsible for creating and presenting project Investment Analysis Reports (IAR) to both regional and national level for approval.- Provided accurate and timely responses to ministerial, briefing notes, ATIPs and questions from senior management.- Led multi-disciplinary project teams and brought together all team members to contribute specific content reflecting their functional area of expertise.- Provided financial analysis supported by market information sourced through the leasing department. Articulated financial assumptions and analyzed multiple options to provide the most beneficial outcome for the crown and tax payers.- Provided clear and relevant references to building condition, tenant considerations and stakeholders, along with Identifying where the client stands in relation to their departmental targets.- Ensured all project files include documentation in accordance with the National Project Management System, and that the Electronic Project File Structure in GCDocs.- Developed and delivered presentation to a variety of audiences including internal (PSPC) and external federal clients.

- Responsible for developing marketing plan and providing support in conducting market research through data collection, data analysis and administration. - Coordinated budget reports and forecasts for accounting and financial purposes. Created, facilitated and distributed client surveys, collected data from the responses and used it to produce key metrics and results.- Responsible for managing projects from start to completion and ensured all deadlines were met and project tasks completed.- Responsible for Liaising with and managing vendors. Maintained vendor information and purchase orders through a database and filing system.- Conducted in-depth studies and analysis of areas to be designed to establish requirements that ensure that the user's needs are met.- Developed schematic furniture layouts to determine practical requirements and project limitations.- Estimated material requirements and costs, and presented design to client for approval.- Advised client on interior design factors such as space planning, layout and utilization of furnishings or equipment, and color coordination. Designed, and purchased furnishings, art works, and accessories.- Developed and implemented highly effective sales tools and training material.

- Assisted in preparation and submission of Requests for Proposals, and Tenders.- Responsible for updating company website, company newsletter and providing support in conducting market research through data collection, data analysis and administration. - Managed schedules, meetings, teleconference calls and meeting materials with vendors and clients.- Interacted with internal departments for data collection purposes.- Managed Visitor Resource Tracking to assist sales and business development.

- Managed the Data Entry activities in order to collect record and code fund-raising data into a specially designed data entry program. - Responsible for drafting acknowledgment letters to York alumni and forwarding alumni complaints and suggestions to the responsible managers.- Coordinated communication flow with the York Alumni Magazine, Newsletter and Website.- Trained and facilitated new call-center agents by explaining various sales and marketing techniques.