I am a freelance researcher, copywriter, and copyeditor. After years of experience working in retail as well as in a professional office, I am well versed in SEO, Boolean Search Techniques, as well as employing exceptional customer service. My past projects have mostly included technical writing and instruction manuals, however, I especially enjoy the challenge of expanding my repertoire and exploring new genres of writing. I also have expansive experience working with insurance, specifically within the dental insurance industry. A large portion of my writing experience deals with instructions and technical writing to accommodate businesses and individuals when working with insurance companies.