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Sarai A. is listed as Voice of the customer | Hospitality | Lean six sigma green belt at Insurance Office of America, based in Altamonte Springs, Florida, United States. AeroLeads shows a work email signal at pureformulas.com and a matched LinkedIn profile for Sarai A..
Sarai A. previously worked as Account Coordinator at Insurance Office Of America and Operation Supervisor at Inktel Contact Center Solutions. Sarai A. holds Bachelor'S Degree, Hospitality Administration/Management from Florida International University.
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I excel at identifying and resolving issues, from fixing outdated formatting to updating systems with a modern touch. Whether it's transforming legacy systems or tackling new challenges, I'm dedicated to enhancing efficiency and creating a positive experience for everyone involved.Need help with a problem or moving an object? I’m your go-to person. Let's collaborate and turn ideas into solutions.Versatile and committed, I support guests, customers, colleagues, friends, and family in achieving their goals and enjoying exceptional experiences.
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Longwood, FL, US
o Collaborated with a Producer, AE, AM, or EB Team Leader to manage an assigned book of business, ensuring all performance goals for production, quality, and service were met while mitigating errors and omissions liabilityo Delivered exceptional client service by anticipating needs, maintaining consistent and professional communication, and promptly.
Doral, Florida, US
ERAP (Emergency Rental Assistance Program) Supervisor Contractor o Managed a team responsible for providing floor support and ensuring adherence to program guidelines.o Conducted quality assurance (QA) reports, enforced compliance standards, and reviewed daily reports for accuracy and improvement. CDC Covid-19 Information Line Supervisor Contractor o Led a.
Hampton, VA, US
VAAL Supervisor, Covid-19 Vaccine Appointment Assistance Line, Connecticut(Mar 2021 - May 2021) o Managed a team, providing leadership and support.o Conducted QA reports, enforced adherence to guidelines, and provided floor support.o Handled irate calls and reviewed daily reports for accuracy and improvement. DEO Supervisor, Department of Economic.
Kissimmee, Florida, US
o Assisted guests during check-in and check-out processes, ensuring a smooth and welcoming experience. o Addressed and resolved guest complaints and fulfilled various requests, including in-room services and purchases. o Handled ad hoc tasks such as fixing room access issues, triaging and resolving guest concerns in the service line, and other duties as.
Lake Buena Vista, Florida, US
Resort Concierge and Trainero Assisted guests during check-in and check-out, enhancing their experience through the purchase of theme park tickets, special event bookings, dining reservations, VIP tours, and other activities.o Addressed guest complaints and fulfilled various requests, ensuring satisfaction. Resort Runner and Trainero Delivered packages.
Miami Beach, Florida, US
o Assisted with the preparation and final submittals for board meetings, reviewed invoices, and entered data into Energov (a community development & infrastructure software).o Scanned files for department access and managed inbound and outbound requests for GRM (a records storage facility). o Covered the receptionist desk as needed, handling phone calls.
Coral Gables, FL, US
Venetian Poolo Served as the initial point of contact for all pool guests, providing information and addressing their needs and concerns. o Operated a point-of-sale system, handled cash transactions, and managed a multi-line phone system. o Escorted guests through the facility, prepared documents for rentals and field trips, and assisted with special.
Miami, FL, US
o Managed incoming and outgoing phone calls, assisting customers with inquiries and providing support through live web chats.o Placed office and product orders, responded to emails promptly, and assisted supervisors with daily tasks.
Miami Beach, Florida, US
o Assisted guests with check-ins, answered phone calls, made room reservations both over the phone and online, and sold tours. o Organized and printed paperwork and reports and coordinated guest requests and work orders with housekeeping and engineering teams. o Managed guest mail, notifying recipients, and handled daily package dispatch
Berrien Springs, MI, US
Dining Services Head Cashiero Managed daily sales transactions, addressed customer concerns, and answered inquiries.o Assisted with various kitchen duties, from food preparation to maintenance.PMC Media Team Camera Operatoro Programmed and set up equipment for events, including sound setup, microphone checks, and defining stage cues for performers.o.
o Engage with parents and their children to foster a supportive environment.o Create and facilitate a variety of activities, including arts and crafts, math games, outdoor activities, and reading sessions.o Assist in leading morning worship services.o Guide children through their piano lessons.
Miami, Florida, US
Receptionisto Answered and transferred phone calls.o Managed orders and correspondence via email.o Assisted guests with questions and inquiries.o Supported Human Resources with personnel documentation.o Drafted appeal letters for departmental claims.Enrollment Services Assistanto Assisted with bookkeeping and filing.o Printed and organized documents.o.
Apopka, Florida, US
o Managed programming, sound systems, lighting, and microphones.o Oversaw the setup and takedown of equipment and staging.
Apopka, Florida, US
o Maintained and balanced the cash drawer.o Verified cashier cash transfers and ensured accuracy.o Managed electronic documents for daily report creation.o Performed kitchen duties on a per diem basis.
o Engaged with parents and their children to create a supportive and interactive environment.o Designed and facilitated activities, including arts and crafts, outdoor activities, and morning worship sessions.Achievements:o Awarded "Counselor of the Year 2007."
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Sarai A. works for Insurance Office of America.
Sarai A. is listed as Voice of the customer | Hospitality | Lean six sigma green belt at Insurance Office of America.
AeroLeads has found 1 work email signal at @pureformulas.com for Sarai A. at Insurance Office of America.
Sarai A. is based in Altamonte Springs, Florida, United States while working with Insurance Office of America.
Sarai A. has worked for Insurance Office Of America, Inktel Contact Center Solutions, Faneuil Inc, Margaritaville Resort Orlando, and Walt Disney World.
You can use AeroLeads to view verified contact signals for Sarai A. at Insurance Office of America, including work email, phone, and LinkedIn data when available.
Sarai A. holds Bachelor'S Degree, Hospitality Administration/Management from Florida International University.
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